Citrix Endpoint Management

Supported device operating systems

This article covers supported devices for enterprise mobility management with Citrix Endpoint Management. Because of platform restrictions and security features, Citrix Endpoint Management doesn’t support all functionality on all platforms.

For the latest versions of the mobile productivity apps, see Support for mobile productivity apps.

Note:

  • Citrix supports the current and prior versions of each major operating system platform. Some Citrix Endpoint Management features don’t work on older platform versions. For deprecation announcements, see Deprecation.
  • Citrix Endpoint Management supports device management for Windows x86 and ARM type devices.

Operating system support list

Citrix Endpoint Management supports the following operating systems:

  • Android: 10.x, 11.x, 12.x, 13.x, 14.x, 15.x

    Citrix recommends upgrading to Android 10+ before using Android Enterprise. For more information, see Android considerations.

  • iOS: 13.x, 14.x, 15.x, 16.x, 17.x, 18.x

    Citrix Endpoint Management and Citrix mobile productivity apps don’t currently support all the new features available for iOS 14.x, iOS 15.x, iOS 16.x, iOS 17.x and iOS 18.x.

  • iPadOS: 13.x, 14.x, 15.x, 16.x, 17.x, 18.x

    Citrix Endpoint Management and Citrix mobile productivity apps don’t currently support all the new features available for iPadOS 14.x, iPadOS 15.x, iPadOS 16.x, iPadOS 17.x, and iPadOS 18.x.

  • macOS: 11.x, 12.x, 13.x, 14.x, 15x

    Citrix Endpoint Management and Citrix mobile productivity apps don’t currently support all the new features available for macOS 11, macOS 12, macOS 13, macOS 14, and macOS 15.

  • Windows 10 and Windows 11 Desktops and Tablets: (MDM only)

    • Windows 10 Professional and Windows 11 Professional
    • Windows 10 Enterprise and Windows 11 Enterprise
    • Windows 10 Education and Windows 11 Education
    • Windows IoT Enterprise

    Refer to Microsoft documentation for the level of support for a specific operating system.

Android considerations

Before upgrading to Android 10 or later: For information about how the deprecation of Google Device Administration APIs impacts devices running Android 10+, see Migrate from device administration to Android Enterprise. Also see this Citrix blog.

  • Google deprecated Device Administration APIs, which impact devices running Android 10+. Enrollment of Android 10+ devices in legacy device administration mode fails. Citrix doesn’t support enrolling Android devices in device administration mode.
  • Citrix recommends using Android Enterprise for Android devices. For more information, see Migrate from device administration to Android Enterprise.
  • The Google API change doesn’t impact devices enrolled in MAM-only mode.
  • Also see this Citrix blog.

Before upgrading:

  • Make sure that your server infrastructure is compliant with security certificates that have a matching host name in the subjectAltName (SAN) extension.
  • To verify a host name, the server must present a certificate with a matching SAN. Citrix only trusts certificates that have a SAN that matches the host name.
Supported device operating systems