Catalog tabs on the Manage dashboard

From the Manage dashboard in Citrix Managed Desktops, click anywhere in the catalog’s entry. The following tabs contain information about the catalog:


Details tab for a catalog

The Details tab lists the information specified when the catalog was created (or its most recent edit). It also contains information about the master image that was used to create the catalog.

From this tab, you can:


Desktop tab for a catalog

The Desktop tab is available only for catalogs containing single-session (static or random) machines.

From this tab, you can change the name and description of the catalog.

Desktop and Apps

Desktop and Apps tab for a catalog

The Desktops and Apps tab is available only for catalogs containing multi-session machines.

From this tab, you can:


Subscribers tab for a catalog

The Subscribers tab lists all users, including their type (user or group), account name, display name, plus their Active Directory domain and user principal name.

From this tab, you can add or remove users for a catalog.


Machines tab for a catalog

The Machines tab shows the total number of machines in the catalog, plus the number of registered machines, unregistered machines, and machines that have maintenance mode turned on.

For each machine in the catalog, the display includes each machine’s name, assigned user, registration state (registered/unregistered), power state (on/off), session count (0/1), maintenance mode (on/off).

You can filter searches by session count, power state, registration state, and maintenance mode state.

From this tab, you can add machines to the catalog, remove machines from a catalog, and turn maintenance mode on or off for one or more machines.

Maintenance mode

By default, maintenance mode is turned off for a machine (marked X). Turning on maintenance mode prevents new connections from being made to the machine. Users can connect to existing sessions, but they cannot start new sessions. You might want to place a machine in maintenance mode before applying patches.

You can turn maintenance mode on or off for machines from a catalog’s Details tab on the Manage dashboard.

You can also monitor machines and turn maintenance mode on or off from the Monitor tab. For details, see Monitor and power control machines.

Power Management

Power Management tab for a catalog

The Power Management page enables you to manage when machines in the catalog are powered on and off. A schedule also indicates when idle machines are disconnected.

  • You can configure a power schedule when you create a custom catalog or later. If no schedule is explicitly set, a machine powers off when a session ends.
  • When using quick create, you cannot select or configure a power schedule. By default, quick create catalogs use the Cost Saver preset schedule. However, you can edit that catalog later and change the schedule.

For details, see Power management schedules.


For domain-joined catalogs, use the information in CTX220345 to set Citrix policies.

The Citrix Studio console is not available for Citrix Managed Desktops. See the Policy settings reference articles to learn about specific policies.

Profile Management

Profile Management ensures that personal settings apply to users’ virtual applications, regardless of the location of the user device.

Configuring Profile Management is optional.

You can enable Profile Management with the profile optimization service. This service provides a reliable way for managing these settings in Windows. Managing profiles ensures a consistent experience by maintaining a single profile that follows the user. It consolidates automatically and optimizes user profiles to minimize management and storage requirements. The profile optimization service requires minimal administration, support, and infrastructure. Also, profile optimization provides users with an improved log on and log off experience.

The profile optimization service requires a file share where all the personal settings persist. You manage the file servers. We recommend setting up network connectivity to allow access to these file servers. You must specify the file share as a UNC path. The path can contain system environment variables, Active Directory user attributes, or Profile Management variables. To learn more about the format of the UNC text string, see Specify the path to the user store.

When enabling Profile Management, consider further optimizing the user’s profile by configuring folder redirection to minimize the effects of the user profile size. Applying folder redirection complements the Profile Management solution. For more information, see Microsoft Folder Redirection.

Configure the Microsoft RDS License Server for Windows Server workloads

Citrix Managed Desktops accesses Windows Server remote session capabilities when delivering a Windows Server workload, such as Windows 2016. This typically requires a Remote Desktop Services client access license (RDS CAL). The VDA must be able to contact an RDS license server to request RDS CALs. Install and activate the license server. For more information, see the Microsoft document Activate the Remote Desktop Services License Server. For proof of concept environments, you can use the grace period provided by Microsoft.

With this method, you can have Citrix Managed Desktops apply the license server settings. You can configure the license server and per user mode in the RDS console on the master image. You can also configure the license server using Microsoft Group Policy settings. For more information, see the Microsoft document License your RDS deployment with client access licenses (CALs).

To configure the RDS license server using Group Policy settings

  1. Install a Remote Desktop Services License Server on one of the available VMs. The VM must always be available. The Citrix service workloads must be able to reach this license server.
  2. Specify the license server address and per-user license mode using Microsoft Group Policy. For details, see the Microsoft document Specify the Remote Desktop Licensing Mode for an RD Session Host Server.

Windows 10 workloads require appropriate Windows 10 license activation. We recommend that you follow Microsoft documentation to activate Windows 10 workloads.

Cancel a monthly subscription

Citrix Managed Desktops offers monthly and annual subscriptions. Annual subscriptions expire at the end of the defined contract period. Monthly subscriptions renew automatically at the beginning of each month.

To cancel a monthly subscription:

  1. Sign in to Citrix Cloud.
  2. In the upper left menu, select My Services > Managed Desktops.
  3. From the Manage dashboard, expand General on the right.
  4. Click Cancel Subscription.
  5. Your active resources are listed, such as catalogs, images, and connections. The page outlines the actions Citrix takes during a cancellation. It also informs you of actions you need to take, if any.
  6. Indicate why you’re canceling the service. Optionally, provide more feedback.
  7. Click Cancel Subscription.
  8. Confirm that you understand the terms of the cancellation.

A banner on the dashboard indicates receipt of your cancellation request.

If you cancel your subscription accidentally, contact your Citrix sales representative or Citrix partner before the end of the month to reactivate the service.

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