If you encounter an error when signing up for a Citrix Cloud account, contact Citrix Customer Service.
If you're having trouble signing in to your Citrix Cloud account:
If you’ve forgotten or need to reset your Citrix Cloud account password, click Forgot your username or password? and you can enter your account email address. You'll receive an email to reset your password.
If you do not receive the password reset email, or you need additional assistance, contact Citrix Customer Service.
On the Citrix Cloud support forums you can get help, provide feedback and improvement suggestions, view conversations from other users, or start your own topics.
Citrix support staff members track these forums and are ready to answer your questions. Other Citrix Cloud community members may also offer help or join the discussion.
You do not need to log in to read forum topics. However, you must log in to post or reply to a topic. To log in, use your existing Citrix account credentials or use the email address and password you provided when you created your Citrix Cloud account. To create a new Citrix account, go to Create or request an account.
You can then enter the details of the issue in the form that appears. Citrix Technical Support will follow up with you to resolve the issue.
The Citrix Knowledge Center provides a wealth of support content to help you resolve any issues you might experience with Citrix products.
For Citrix Cloud support articles, visit the Citrix Cloud section of the Knowledge Center.