Cloud Connector Proxy and Firewall Configuration
The Cloud Connector supports connection to the Internet through an unauthenticated web proxy server. Both the installer and the services it installs need connections to Citrix Cloud. Internet access needs to be available at both of these points.
Connectivity requirements
Use port 443 for HTTP traffic, egress only. For a list of required contactable addresses, see the following resources:
The required contactable addresses for Citrix Cloud are specified as domain names, not IP addresses. Because IP addresses might change, allowing domain names ensures that the connection to Citrix Cloud remains stable.
For a list of required ports, see Inbound and outbound ports configuration.
Important:
Enabling SSL interception on certain proxies might prevent the Cloud Connector from connecting successfully to Citrix Cloud.
SSL interception cannot be performed on Citrix Gateway addresses. For more information, see Citrix Gateway Services connectivity requirements.
SSL interception must not impact the network connectivity or stability. For more information, see Citrix Cloud Connector
Check Cloud Connector connectivity
The Cloud Connector Connectivity Check Utility helps you verify connectivity between the Cloud Connector and Citrix Cloud using a series of connectivity checks. If you use a proxy server in your environment, the utility can help you configure proxy settings on the Cloud Connector and test connectivity through the proxy server. When a proxy server is configured, the connectivity tests are tunneled through the proxy server.
For more information about downloading and using the Cloud Connector Connectivity Check utility, see CTX260337.
Note:
Cloud Connector Connectivity Check utility is for use with commercial Citrix Cloud accounts only. Do not use it with Citrix Cloud Government or Citrix Cloud Japan.
Installer
The installer uses the settings configured for Internet connections. If you can browse the Internet from the machine then the installer should also function.
Services at Runtime
The runtime service operates in the context of a local service. It does not use the settings defined for the user (as described above).
You can configure the proxy settings during the installation process.

After the installer starts, before logging into Citrix Cloud, click Configure Proxy. You are prompted to add the proxy information.
Note:
There is no support for auto-detect or PAC scripts or authenticated proxies.
The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.
DIESER DIENST KANN ÜBERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER.
CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGÍA DE GOOGLE. GOOGLE RENUNCIA A TODAS LAS GARANTÍAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLÍCITAS COMO EXPLÍCITAS, INCLUIDAS LAS GARANTÍAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIÓN DE DERECHOS.
本服务可能包含由 Google 提供技术支持的翻译。Google 对这些翻译内容不做任何明示或暗示的保证,包括对准确性、可靠性的任何保证以及对适销性、特定用途的适用性和非侵权性的任何暗示保证。
このサービスには、Google が提供する翻訳が含まれている可能性があります。Google は翻訳について、明示的か黙示的かを問わず、精度と信頼性に関するあらゆる保証、および商品性、特定目的への適合性、第三者の権利を侵害しないことに関するあらゆる黙示的保証を含め、一切保証しません。
ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.