Timeouts for user sessions
You can configure a timeout period for the Web apps and the Citrix Secure Access client to end user sessions if there is no network activity for the specified time period. For the Citrix Secure Access client, you can also configure the Citrix Secure Access client to terminate a session if there is no user activity for that specified time period. Also, you can configure a forced disconnection on the Citrix Secure Access client regardless of the user and network activity, once the configured time period expires.
Timeout for the Web app servers
- Navigate to Settings > Timeouts.
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In Web App Server Idle Session Timeout, select the duration, in hours and minutes, for which the Web app session can be idle. The Secure Private Access service terminates the session after this time expires if the session remains idle.
The minimum duration is 1 hour and the maximum duration can be 168 hours. Default value is 2 hours.
Timeouts for the Citrix Secure Access client
You can configure the following timeouts for the Citrix Secure Access client:
- Client inactivity
- Forced timeout
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Navigate to Settings > Timeouts.
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In Secure Access Agent Timeout, select the duration, in hours and minutes, for the timeout that you want to enforce.
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Client inactivity timeout: The duration after which the Citrix Secure Access client terminates a session, if there is no user activity (mouse or keyboard) for the configured period. This option is disabled, by default. You must enable the option by using the toggle switch to enforce the configured timeout period. However, if you disable the toggle switch after the configuration is saved, the client does not initiate a timeout.
The minimum duration is 5 minutes and the maximum duration can be 168 hours. Default value is 8 hours.
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Forced timeout: The duration after which the Citrix Secure Access client terminates a session irrespective of the user or network activity. This option is disabled, by default. You must enable the option by using the toggle switch to enforce the configured timeout period. However, if you disable the toggle switch after the configuration is saved, the client does not initiate a timeout.
A notification message appears 15 minutes before the session termination.
The minimum duration is 1 hour and the maximum duration can be 168 hours. Default value is 168 hours.
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Note:
If you enable more than one of these settings, the first timeout interval to expire closes the user connection.