Diagnostic logs
The Secure Private Access service dashboard displays the diagnostics and usage data of the SaaS, Web, TCP, and UDP apps. Use the Diagnostics Logs chart to view the logs related to authentication, application launch, app enumeration, and also logs related to device posture. You can click the See more link to view the details of the logs. The details are presented in a tabular format. You can view the logs for the pre-set time or for a custom timeline. You can add columns to the chart by clicking the + sign depending on what information you want to see in the dashboard. You can export the user logs into CSV format.
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You can use the Add Filter option to refine you search based on the various criteria such as app type, category, description. For example, in the search field, you can click
Transaction ID,= (equals to some value), and enter7456c0fb-a60d-4bb9-a2a2-edab8340bb15, to search for all logs related to this transaction ID. For details on search operators that can be used with the filter option, see Search operators. -
Device posture logs: You can refine your search based on the policy results (Compliant, Non-compliant, and login Denied). For details on device posture, see Device Posture.
Note:
- Every failure event within the Secure Private Access diagnostic logs dashboard has an associated info code. For details, see Info code.
- Transaction ID correlates all Secure Private Access logs for an access request. For details, see Transaction ID.
Note:
- By default, the Diagnostic Logs page displays the current week’s data and only the recent 10000 records. Use the custom date search and filters to refine your search results further.