About this release

Learn about new features, enhancements, fixed issues, and known issues.

Note:

Looking for features in Technical Preview? We have curated a list so that you can find them in one place. Explore our Features in Technical Preview page and share your feedback using the attached Podio form link.

What’s new in 2309.5

This release addresses areas that improve overall performance and stability.

Fixed issues in 2309.5

This release addresses Window Management API related issues with Virtual Channel SDK.

Known issues in 2309.5

There are no known issues in this release.

Note:

• For a complete list of issues in the earlier releases, see Known issues section.

Earlier releases

This section provides information on the new features and fixed issues in the previous releases that we support as per the Lifecycle Milestones for Citrix Workspace app.

2309

What’s new

Scan code input mode

Citrix Workspace app allows you to use external physical keyboards to collaborate with the server-side keyboard layout on the VDA. When administrators enable Scan code mode, the end user might find themselves using the keyboard layout of the server instead of the client.

This feature enhances the user experience particularly when using an East-Asian language physical keyboard.

Notes:

• By default, this feature policy is disabled.
• On touch devices, when Scan code is enabled, the on-screen software keyboard doesn’t work from the Citrix Workspace app.

For more information about configuration, see Scan code input mode.

Custom keyboard mapping

Starting with the 2309 version, end users can use Windows-specific shortcuts and key combinations when the VDA is a Windows OS machine, and the native input device is a ChromeOS keyboard. You can now map Ctrl and Alt keys using custom mapping. The user can select the right or left Control (Ctrl) key to act as an Alt key.

Notes:

• The mapping is possible in full screen mode only.
• After you save the setting, the mapping affects all sessions.
• The feature is enabled by default.

For more information about configuration, see Custom keyboard mapping.

For more information on how to use the feature, see Help documentation.

System shortcuts to VDA in full screen mode

Starting with the 2309 version, Citrix Workspace app on ChromeOS devices support passing system shortcuts to the VDA (remote desktop session) in full screen mode. However, it doesn’t take effect on client OS.

Previously, these combinations worked locally. Now, when the feature is enabled and in full screen mode, these combinations are sent to the VDA and yet doesn’t take effect locally. For example, Refresh key is a system key on Chromebook, and combinations of Ctrl+Shift+Refresh is a system shortcut on ChromeOS to rotate screen. However, the Windows VDA takes no action because there is no such shortcut in the Windows OS.

Another example, Alt+[ is used to dock a ChromeOS window on the left, but the same shortcut doesn’t take any effect on the Windows VDA. Some applications might use such shortcuts for a specific function for example, Alt+[ is used by some Barcode Scanner as a prefix.

Note:

• This feature is enabled by default.

For more information about configuration, see System shortcuts to VDA in full screen mode.

Fixed issues in 2309

• In kiosk mode with a multimonitor setup, both screens might go black when you connect your second monitor and start the session [RFHTMCRM-10905].

  If you are on version 2308, we recommend you upgrade to 2309.

  However, if you wish to continue working on 2308, add the following JSON data in from the Google Admin Console:

   {
   "settings": {
           "Value": {
                   "settings_version": "1.0",
                   "engine_settings": {
                           "features": {
                                       "graphics": {
                                       "graphicsWebWorker": {
                                                       "enabled": false
                                               },
                                      "graphicsWasmRender": false
                                               }
                                       }
                           }
                   }
           }
   }
   <!--NeedCopy-->
  

2308

What’s new in 2308

This release is compatible with ChromeOS version 115. This release improves performance related to graphics.

Fixed issues in 2308

• When you start a session in the Managed guest session mode, the USB auto redirection might not work as expected. [RFHTMCRM-10625]
• The Service continuity feature doesn’t work. In other words, you can’t connect to the DaaS apps and desktops during outages. [RFHTMCRM-9261]

2307

What’s new

This release is compatible with ChromeOS version 114. In addition, this release addresses a few issues that help to improve overall performance and stability.

Microsoft Teams enhancements

Microsoft Teams optimization supports real‑time transcription of what the speaker is saying when Live Captions is enabled in Microsoft Teams.

Auto redirection of USB devices

To redirect USB devices automatically, you must follow the USB device rules. You can configure USB device rules through:

• Google Admin Policy
• Client USB device redirection rules (Version 2)

Enhancement to HDX session experience

With an enhanced compression technique, Citrix Workspace app for ChromeOS consumes low network resources and improves session responsiveness.

Enhancements to Composite USB redirection through DDC policies

Starting with the 2307 version, you can determine if a particular composite USB interface or class can redirect to VDA by default or not. If you have a composite USB connected to the ChromeOS device, then the configuration enableDefaultAllowPolicy helps you decide whether, by default, you can allow USB redirection through DDC policies. VDA versions 2212 and later support this feature.

For more information, see Enhancements to Composite USB redirection through DDC policies documentation.

Client Drive Mapping

Starting with the 2307 version, the Client Drive Mapping (CDM) feature supports folder mapping on the local ChromeOS device so they’re accessible from within a session. You can map any folder from the ChromeOS device, for example, folders from Downloads, Google Drive, and USB drives, if the folder doesn’t contain system files.

The end user can do the following operations:

• Copy files and folders to the mapped drive from the session and conversely.
• View the list of files and folders in the mapped drive.
• Open, read, and modify the file contents in the mapped drive.
• View the file properties (modified time and file size only) in the mapped drive.

This feature provides the advantage of accessing both virtual desktop drives and local machine drives together in the file explorer within the HDX session.

Known limitations

• You can’t rename files and folders inside the mapped drive.
• Mappings have the name of the folder and not the full path.
• If your local folder has hidden files, and you mapped the same folder, the hidden files are visible inside the session in the mapped drive.
• You can’t change the file property to read-only access in the mapped drive.
• CDM isn’t supported when sessions are opened in Embed mode using HDX SDK.

• When you map a folder from a removable device and if you remove the device during an active session, you can’t use the mapped drive inside the session. To remove the mappings manually, click X mark against the particular mapping.

  

For more information, see Client Drive Mapping documentation.

Technical Preview

• Accessibility and TalkBack

For the complete list of Technical Preview features, see Features in Technical Preview page.

Fixed issues

• When the end user opens a published app and refreshes Citrix Workspace app, a duplicate instance of the published app appears. To apply the configuration settings, see Refresh store section. [CVADHELP-22229]
• In the multi-monitor mode, when you open a published app on the secondary monitor, mouse clicks might not behave as expected. [CVADHELP-21916]
• The session launch progress notification window that appears at the lower right of the screen might not close even after the session starts. The issue occurs when the VDA version is 7.15. [RFHTMCRM-10161]

2306

This release is compatible with ChromeOS version 114, which Google has chosen as a Long Term Support (LTS) version. As such, Citrix continues to support this release to the end of the LTS lifecycle. Please refer to the Citrix Compatibility Statement for details and exclusions.

What’s new

Configure Composite USB Redirection through DDC policies

Previously, administrators used Google Admin policies to configure the client-side USB redirection.

Starting with the 2306 release, you can configure USB redirection through the DDC policies as well. Configurations through DDC policies allow administrators to have a unified and centralized way of defining policies and behavior. These policies are applicable for on-premises and cloud deployments on managed devices and users. This feature is supported on VDA versions 2212 and later.

For information on how to configure, see Configure Composite USB Redirection through DDC policies documentation.

Enhancements to Composite USB device UI

Starting with the 2306 release, when the configuration of a Composite USB device is set to “split”: true, the USB Devices UI displays the components based on interface numbers instead of interface classes.

For more information, see Composite USB redirection article.

User interface

Following is an example:

Improved virtual apps and desktops launch experience

Starting with the 2306 release, the improved app and desktop launch experience provides timely and relevant information about the launch status.

Fixed issues

• When you unplug and plug the USB device that is already in a session, redirecting the device again fails. A loading spinner UI appears until you restart the Citrix Workspace app. [RFHTMCRM-9715]
• When you are in an optimized Microsoft Teams meeting, the camera streaming fails. The video appears blurry and sometimes the video can become unresponsive. The issue occurs when the screen sharing feature is disabled, and the end user enables the camera in a Microsoft Teams meeting. [RFHTMCRM-9968]
• On a Chromebook, when the session is in the Tablet mode, you might have to tap the app icon, example notepad icon, multiple times from the Chrome shelf to bring the seamless application to focus. [RFHTMCRM-9803]
• When sessions are in the Tablet mode, a Chromebook’s stylus pen might not function. [RFHTMCRM-9951]
• In a session, an end user might observe intermittent audio issues. The issue occurs after you upgrade to Citrix Workspace app for ChromeOS 2304 and later versions. [CVADHELP-22784]

2305

What’s new

Support for network printers

Previously, the Citrix PDF Printer option was used to print from the virtual desktop session. The print driver converted the file to PDF and transferred the PDF to the local device. The PDF was then opened in a new window for viewing and printing.

Starting with the 2305 release, Citrix Workspace app for ChromeOS supports network printing. End users can view the list of printers that are connected to their Chromebook inside the session. Users can select a printer directly without generating intermediate PDF files on the local device. This feature is supported on:

• VDA versions 2112 and later.
• ChromeOS version 112 and later.

Note:

• By default, this feature is enabled, and only the PDF format of metafile printing is supported.

For information on how to configure, see Support for network printers documentation.

Support for multiple stores

Starting with the 2305 release, IT administrators can assign multiple stores to end users. Now, it’s easy for end users to switch between multiple stores without needing to remember the exact store URL. This feature improves the user experience when accessing multiple stores.

For information on how to configure, see Support for multiple stores documentation.

Enhancements to URL redirection

Previously, when [host-to-client redirection] (/en-us/citrix-workspace-app-for-chrome/configure.html#host-to-client-redirection) was enabled, URLs were intercepted on the server VDA and sent to the user’s device. Citrix Workspace app for ChromeOS displayed a dialog box asking the user to select whether to open the URL within the session or on the local device. The dialog box appeared for every URL.

Starting with 2305, administrators can configure the URL redirection to open the links in the local device without additional dialog boxes. This enhancement improves the user experience.

Note:

• By default, this feature is disabled.

For information on how to configure, see Enhancements to URL redirection documentation.

Manifest V3 support for SDK scenarios

Starting with the 2305 release, Citrix Workspace app for ChromeOS supports HDX SDK with Chrome extensions having manifest version 3.

For more information, see Citrix Workspace app for ChromeOS HDX SDK in the developer guides documentation.

Enhancements to Virtual Channel SDK

Starting with the 2305 release, Citrix Workspace app for ChromeOS supports Window Management APIs in Virtual Channel SDK. Web APIs enable IT administrators to create interactive applications and customize them for their end users.

Fixed issues

• When you attempt to disconnect a virtual app or desktop session through an HDX SDK for ChromeOS, the session remains active in DDC. However, the session status changes to inactive after a couple of minutes. [RFHTMCRM-9181]

• In a session, when two participants are in the optimized Microsoft Teams meeting, the screen sharing and audio might fail. The issue occurs when you enable and disable the camera several times during the call. [CVADHELP-22251]

• When you upgrade your device to ChromeOS version 108, text on the published desktop might appear blurred. The issue occurs on devices where the graphical processing unit (GPU) doesn’t support medium precision. [CVADHELP-22362]

  Note:

  • Some devices’ display settings don’t support high precision, and the text on the published desktop might appear correctly. However, the display might appear abnormal because of this fix. To correct it, administrators can set the webglHighPrecision attribute to false through the Google Admin Policy. Following is an example of JSON data:

   ```
           "hardware" : {
               "webglHighPrecision" : false
           },
   <!--NeedCopy--> ```
  

2304

What’s new

Gesture enhancements on touch devices

Starting with the 2304 release, Citrix Workspace app enhances end user experience related to gestures, multi-touch, and soft keyboard functionality (Tablet mode). In your Citrix Workspace app sessions, you can use all the familiar multi-touch gestures, including the tap, swipe, and drag.

Following is the gesture guide:

To do this:	On Citrix Workspace app, do this:
Single click	One-finger tap
Right-click	Touch-hold-release
Open the on-screen keyboard	Three-finger tap (or from the toolbar, tap Keyboard icon)
Drag	Touch, hold, and slide
Enable cursor	Two-finger tap

Fixed issues in 2304

• There are no fixed issues in this release.

2303

What’s new

This release is compatible with ChromeOS version 111. In addition, this release addresses a few issues that help to improve overall performance and stability.

Plug and Play audio device support

Previously, only a single audio playback and recording device was supported and displayed as Citrix HDX Audio irrespective of the real device name.

Starting With the 2303 release, you can connect multiple audio devices and redirect them to VDA. When you redirect USB audio devices, you can now view the real name of the audio device under the Sound settings > Playback and Sound settings > Recording on the VDA. The list of devices on the VDA dynamically update whenever an audio device is plugged in or removed.

Note:

By default, this feature is enabled.

For more information, see Plug and Play audio device support.

Background blurring and effects in Microsoft Teams optimization

Starting with the 2303 release, Citrix Workspace app for ChromeOS supports background blurring and effects in Microsoft Teams optimization for video calls. You can either blur or replace the background effects provided by Microsoft Teams to avoid unexpected distractions by helping the conversation stay focused on the silhouette (body and face). This feature can be used with P2P and conference calls.

Notes:

• By default, this feature is disabled.
• This feature is now integrated with the Microsoft Teams UI. Multi-window support is a prerequisite that needs a VDA update to 2112 or higher. For more information, see Multi-window meetings and chat.

For more information, see Background blurring and effects in Microsoft Teams optimization.

Fixed issues in 2303

• In a session, when two participants are in the optimized Microsoft Teams meeting, the screen turns black when the camera is disabled. In addition, when you click the icons like Screen Sharing, Chat, People, and so on, the icons are clickable. However, the options under it get hidden under the black screen and don’t appear as expected. [CVADHELP-22173]

2301.1

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

• When you copy or paste text in the session, the session becomes unresponsive. The issue occurs when you use Citrix Workspace app for ChromeOS version 2301. [CVADHELP-21951]
• The audio device redirection to the Citrix Virtual Apps and Desktops session isn’t working. A red ‘X’ mark appears on the volume toggle icon in the system tray. The issue occurs after you update the Citrix Workspace app for ChromeOS with the 2301 version. [RFHTMCRM-8799]

2301

What’s new

This release is compatible with ChromeOS version 109. In addition, this release addresses a few issues that help to improve overall performance and stability.

Service continuity

Service continuity removes or reduces the dependency on the availability of components that are involved in the connection process. You can launch the Citrix Virtual Apps and Desktops and Citrix DaaS regardless of the health status of the cloud services. In other words, service continuity allows you to connect to the DaaS apps and desktops during outages. As a prerequisite, your device must maintain a network connection to a resource location.

For more information, see the Service continuity section in the Citrix Workspace documentation.

Plug and Play audio device support

Previously, only a single audio playback and recording device was supported and displayed as Citrix HDX Audio irrespective of the real device name.

Starting with the 2301 version, we support multiple audio devices and redirect them to VDA. Now, when you redirect audio devices, you can view the real name of the audio device under the Sound settings > Playback and Sound settings > Recording on the VDA. The list of devices on the VDA is dynamically updated whenever an audio device is plugged in or removed.

Known Limitations

• On the VDA, the name of the built-in audio device is in English only. The issue occurs when you use ChromeOS-based devices. [RFHTMCRM-8667]

For more information, see Plug and Play audio device support documentation.

Multi‑window chat and meetings for Microsoft Teams

Starting with the 2301 version, you can use multiple windows for chat and meetings in Microsoft Teams. You can pop out the conversations or meetings in various ways.

For details about the pop‑out window feature, see Pop out a chat in Microsoft Teams.

For troubleshooting see, CTX253754.

Microsoft will deprecate the single‑window support in the future. If you’re running an older version of Citrix Workspace app or Virtual Delivery Agent (VDA), you can upgrade to:

• Citrix Workspace app 2301 or later and
• VDA 2203 or later

Browser Content Redirection

Browser Content Redirection (BCR) redirects the remote browser’s content to the user’s computer desktop. BCR is a frameless-borderless web browser that runs within the remote desktop window and covers (overlays) the remote (VDA) browser’s content area.

BCR redirects the contents of a web browser to a client device, and creates a corresponding browser embedded within Citrix Workspace app. This feature offloads network usage, page processing, and graphics rendering to the endpoint. Doing so improves the user experience when browsing demanding webpages, especially webpages that incorporate HTML5 or WebRTC. Only the viewport (the user’s visible area of a webpage) is redirected to the endpoint. Browser content redirection doesn’t redirect the user interface (the address bar, toolbar, and so forth) of the browser on the VDA.

In other words, BCR provides the ability of rendering webpages in the allow list on the client side. This feature uses Citrix Workspace app to instantiate a corresponding rendering engine on the client side, which fetches the HTTP and HTTPS content from the URL.

Note:

• BCR is compatible with Citrix Virtual Apps and Desktops versions 2212 and later.

For more information on how to set up the allow list see:

• Browser content redirection Chrome extension.

• Browser content redirection policy settings.

Known issues in the feature

• During BCR, when you open a website link in a new tab, it opens in the client browser instead of the session browser. [HDX-43206]

Known limitations in the feature

• This feature doesn’t support:

  • Server fetch and client render scenario.
  • Integrated Windows Authentication (IWA) webserver.
  • Multimonitor feature.
• When you upload or download a file to some of the BCR-redirected websites, the ChromeOS file picker appears instead of a VDA session file picker. [HDX-43207]
• Printing isn’t supported from BCR-redirected pages.

Double hop

Starting with the 2301 version, Citrix Workspace app supports double-hop scenarios. This feature is an enhancement to USB redirection.

For more information, see Double hop in the Citrix Virtual Apps and Desktops documentation.

USB auto redirection settings

Previously, there was no option related to USB auto-redirection settings to set the end user preferences. As administrators control these policies, the end user has to manually redirect required USB devices on every session launch.

Starting with the 2301 version, the end user can select a preference for auto-redirection for any USB device within a Virtual Desktop session. Citrix Workspace app now provides app-level settings, where the end user can control the USB auto-redirection. The end user can set preferences and can save the setting across session launches.

There are two options: one at the session launch and the other while the session is ongoing.

Note:

• This feature supports on-premises and cloud deployments and is available only for managed Chrome users.

Fixed issues in 2301

• In cloud deployments, the enhanced PDF printing feature does not work as expected. The print preview opens in a new window instead of opening in the same window. [RFHTMCRM-8672]
• Webcam redirection isn’t working when you use Citrix Virtual Apps and Desktops version 2206 and later. With the latest fix, the webcam redirection is successful from the Citrix Workspace app for ChromeOS version 2301 and later. [RFHTMCRM-8580]
• When you use Citrix Virtual Apps and Desktops version 2203 and later you might observe that the VDA session appears distorted. [RFHTMCRM-8657]

• When you use a Chromebook and attempt to call from optimized Microsoft Teams, the call doesn’t work as expected. The following error message appears:

  “Sorry, it wasn’t possible to connect”. [CVADHELP-21670] [CVADHELP-21500]

Known issues

Known issues in 2309

• On Chromebook devices, Citrix Workspace app doesn’t fall back to IPv4 from IPv6 on a dual-stack WiFi network. [CVADHELP-22537]

Known issues in 2203

• Webcam redirection might not work in some Citrix Virtual Apps and Desktops or XenDesktop. [HDX-39396]

Legacy documentation

For product releases that have reached End of Life (EOL), see Legacy documentation.

Technical preview

Technical previews are available for customers to use in their non-production or limited production environments, and to give them an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix may or may not act on feedback based on its severity, criticality, and importance.

Limitations

• During screen sharing using Microsoft Teams optimization, the red border around the shared window does not appear.

• When Use Hardware Encoding for Video Codec is set to Enabled in Citrix Studio, your screen might appear green during a session through an Intel vGPU VDA. [RFHTMCRM-5521]

• In multi-monitor sessions through a Microsoft Windows 7 VDA, extended monitors might appear black. Also, the mouse cursor might not render correctly. We recommend selecting a combined display resolution of less than 4800 pixels in width and in height. [RFHTMCRM-5539]

• The server falls back to YUV420 even when configured to Graphics-Thinwire YUV444 setting. The graphics-rich applications are limited to the YUV420 range. [RFHTMCRM-5520]

• Single-sign on (SSO) with Google IdP (Identity provider) isn’t supported.

• When you try to sign in to Citrix Workspace app, you can observe sign in issues. The following error message appears: ERR_TOO_MANY_REDIRECTS.

  The issue occurs when you use Google IdP. [CVADHELP-19362]

• In the optimized Microsoft Teams video call, when you add the third participant, the video goes blank for one of the first two participants. The issue occurs when the first two participants use ChromeOS, and the third participant uses a different OS. [RFHTMCRM-7408]

• When you connect multiple audio devices in a session, you can hear audio from one device only. You might be unable to switch to the other audio device. [HDX-49312]

• In a session, you might not hear the audio from some applications when you disconnect and reconnect to your previous session through the toolbar. [HDX-49313]

• When the end users sign in to the store that is configured through Imprivata as an identity provider (IdP), the client detection screen appears. However, when users click Detect Citrix Workspace app, the following error appears:

  “receiver links are blocked.”

  As a workaround, reload the Citrix Workspace app for ChromeOS. [CVADHELP-22026]

• In Managed guest session mode, when you view the ChromeOS desktop session in full-screen mode, the Chrome shelf appears when you hover the mouse on the screen. [CVADHELP-22799]