About this release

What’s new in 2208

Provision to disable LaunchDarkly service

Starting with this release, you can disable LaunchDarkly service on both on-premises and cloud stores.

For more information, see Feature flag management documentation.

Fixed issues in 2208

  • In a session, when there are three or more participants in the optimized Microsoft Teams meeting, the video of the participants might freeze. The issue occurs intermittently. [RFHTMCRM-7251]
  • When the third participant is added to the Microsoft Teams meeting or a peer-to-peer call, the audio might not work as expected. [CVADHELP-19840]
  • In the optimized Microsoft Teams video call, when you add the third participant, the call drops. [CVADHELP-20586]

Known issues in 2208

  • In a session, when three or more participants are in the optimized Microsoft Teams meeting, the screen sharing functionality might not work as expected. As a workaround, quit the Teams app and rejoin. The issue occurs intermittently. [RFHTMCRM-7409]
  • When you join an external meeting from the optimized Microsoft Teams, the audio from the participant doesn’t work as expected. The following error message appears: “Couldn’t find a microphone”. As a workaround, quit the Teams app and rejoin. [CVADHELP-20625]
  • In the optimized Microsoft Teams video call, when you add the third participant, the video goes blank for one of the first two participants. The issue occurs when the first two participants use ChromeOS, and the third participant uses a different OS. [RFHTMCRM-7408]

Note:

For a complete list of issues in the earlier releases, see Known issues section.

Earlier releases

This section provides information on the new features and fixed issues in the previous releases that we support as per the Lifecycle Milestones for Citrix Workspace app.

2207

Logging enhancements

Previously, the client logs and console logs had to be collected separately. Starting with this release, the console logs are a part of the client logs.

For more information, see How to collect logs.

Clipboard supports HTML format

Starting with this release, you can use HTML format for clipboard operations between the virtual desktop and the endpoint device. When you copy the HTML data, the source content format is copied, and when you paste the data, the destination content carries the formatting. In addition, HTML format provides a better look and feel.

For more information on how to set the policies, see Client clipboard write allowed formats in the Citrix Virtual Apps and Desktops documentation.

Email-based store discovery

You can now use your email ID to access the Citrix Workspace app without the need to memorize the Store URL. The stores assigned to your account are automatically populated. Navigate to Accounts > Store URL or Email address drop-down menu to view the list of stores associated with your email.

Note:

You can still use the store URL to sign in.

For more information, see Email-based store discovery.

Fixed issues

  • When you start a desktop session using the ICA file, Citrix Workspace app logo appears instead of the desktop logo on the Chrome shelf. [RFHTMCRM-6701]
  • When you click the Disconnect option from the in-session toolbar, the USB devices you connect to the session might not disconnect between VDA sessions. The issue occurs when you are in the Kiosk mode. [RFHTMCRM-7148]

2206.5.2

What’s new

Limit screen sharing of Citrix Workspace app content

For Microsoft Teams optimization, administrators can limit screen sharing of apps and desktops that are opened only through Citrix Workspace app on managed Chrome devices.

When administrators turn this feature on, the end users can’t share resources that aren’t opened from Citrix Workspace app.

For more information, see Microsoft Teams optimization settings.

Fixed issues

There are no fixed issues in this release.

2205.6

What’s new

This release addresses issues that help to improve stability.

Fixed issues

  • If the administrator has rolled out any settings through Global App Configuration Service (GACS), Citrix Workspace app might not apply those settings. [RFHTMCRM-7198]

2205.5

What’s new

This release addresses issues that help to improve stability.

Fixed issues

There are no fixed issues in this release.

2203.2

What’s new

This release addresses issues that help to improve overall performance and stability.

Fixed issues

  • After upgrading to version 2203, trying to use the keyboard inside a session fails. A few keys and key combinations using CTRL, ALT, Shift, Spacebar, and Caps Lock might not work as expected. [CVADHELP-19766]

2203.1

What’s new

This release addresses issues that help to improve overall performance and stability.

Fixed issues

  • After upgrading to version 2203, trying to use the keyboard inside a session fails. A few keys like CTRL, ALT, Shift, Spacebar, and Caps Lock might not work as expected. [CVADHELP-19766]

2203

What’s new

Global App Configuration Service

From this release, as an administrator, you can use the Global App Configuration Service to:

  • centrally manage and configure app settings and set defaults.
  • apply the settings for both managed and unmanaged (BYOD) devices
  • apply the settings for both cloud users (domain claimed) and on-premise users (URL claimed).

For more information, see Global App Configuration Service documentation.

Notes:

This feature is available for workspace and HTTPS‑based stores only. For the Global App Configuration Service to work, verify if your users can access the URL https://discovery.cem.cloud.us.

Session reliability enhancement

This feature enhances the user experience by having fewer dropped network connections when you’re roaming. The session reconnection happens in a few seconds.

CEIP data to Citrix and Google Analytics

From this release, end users can:

  • decide whether to send the usage data to Citrix and Google Analytics or not
  • block CEIP through GUI

For more information, see CEIP section as a whole and in particular Blocking CEIP section.

Change in USB redirection

To redirect the USB device to a new session, it’s required to remove the USB device from the previous session.

For more information, see Automatic redirection of USB devices section.

Fixed issues

  • When you set up a Microsoft Outlook meeting with Dutch regional settings and the option Adjust the daylight saving time automatically is enabled, the meeting invite in the remote calendar appears an hour early. [CVADHELP-17992]

  • If there’s any invalid JSON data in web.config or default.ica file, a dialog box appears to notify the end user at the time of signing into the store or when launching a session respectively. [RFHTMCRM-6681]

2202.1

What’s new

Note on Configuration JSON:

With the version 2202.1 (22.2.1.8), Citrix Workspace app honors only valid JSON for pushing the configuration. Do the following to validate the JSON file:

  1. Verify the configuration JSON using https://jsonlint.com/.
  2. Follow the steps mentioned in Get started page to update:

    • Google Policy
    • web.config
    • default.ica
    • configuration.js

    We recommend using Configuration utility tool to generate valid JSON settings to customize Citrix Workspace app for Chrome OS using:

    • configuration.js
    • web.config
    • default.ica
    • Google Policy

Note:

You might experience session launch issues when the configuration JSON is invalid.

Fixed issues

  • After you upgrade to the version 2202, store configuration using Beacons might not work as expected. [RFHTMCRM-6680]

2202

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

  • After you upgrade Citrix Workspace app to version 2201, and when you place the Chrome shelf on the left side of the screen, the mouse clicks are misaligned.

    The issue occurs in multi-monitor mode. [CVADHELP-18565]

  • When you enable Microsoft Teams optimization, the incoming audio isn’t available. [CVADHELP-19456].

2201

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

  • The Microsoft Teams video or screen sharing renders incorrectly when you connect to a primary external monitor and launch a desktop or an app session.

    The issue occurs when you are in multi-monitor mode and move the Microsoft Teams window to the external monitor. [RFHTMCRM-6424]

2112

What’s new

Support for dynamic e911

With this release, Citrix Workspace app supports dynamic emergency calling. When used in Microsoft Calling Plans, Operator Connect, and Direct Routing, it provides the capability to:

  • configure and route emergency calls
  • notify security personnel

The notification is provided based on the current location of the Citrix Workspace app that runs on the endpoint, instead of the Microsoft Teams client that runs on the VDA.

Ray Baum’s law requires the 911 caller’s dispatchable location to be transmitted to the appropriate Public Safety Answering Point (PSAP). Starting from Citrix Workspace app 2112 for Chrome OS, Microsoft Teams Optimization with HDX is compliant with Ray Baum’s law.

Fixed issues

  • When you connect to a primary external monitor and launch a desktop or an app session, Microsoft Teams video or screen sharing can go blank.

    The issue occurs when you are in the multi-monitor mode. In addition, when you move the Microsoft Teams window from the external monitor to the built-in display (secondary monitor). [RFHTMCRM-6134]

  • When you launch sessions in a multi-monitor environment, the mouse clicks are misaligned. You might notice misalignment by a few pixels. The issue occurs when the Chrome shelf is positioned on the left. We recommend you position the Chrome shelf at the bottom of the screen. [RFHTMCRM-6069] [RFHTMCRM-5456] [CVADHELP-18565]
  • A few application icons aren’t visible on the Chrome shelf. The issue occurs when you enable Settings > General > High DPI Scaling using Citrix Workspace app. [RFHTMCRM-6078]
  • After a fresh install of Citrix Workspace app, the logs for the first session opened aren’t recorded. All the later session launches are recorded as per the functionality. [RFHTMCRM-6221]

2111.1

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues in 2111.1

  • During auto-reconnect session launch in auto-launch mode, a blank window might pop up and block the session launch for users in Kiosk mode. [RFHTMCRM-6220]

2111

What’s new

Troubleshooting enhancement

With this release, Citrix Workspace app supports log collection for ongoing virtual desktop and app sessions. Previously, you could collect logs only for sessions launched after selecting Start Logging during an ongoing session. Now, the logs are collected for the ongoing and later sessions until you select Stop Logging.

Support for Dual Tone Multi Frequency (DTMF) with Microsoft Teams

Citrix Workspace app now supports Dual Tone Multi Frequency (DTMF) signaling interaction with telephony systems (for example, PSTN) and conference calls in Microsoft Teams. This feature is enabled by default.

Workspace with intelligence

With this release, Citrix Workspace app is optimized to take advantage of the Workspace intelligence features. This version unifies user workflows and provides an activity feed displaying relevant information. The microapps streamline end user workflows and approvals. For more information, see Workspace Intelligence Features - Microapps.

Notes (Chrome OS version 96 update)

  • To avoid any impact of Chrome OS version 96 update on Microsoft Teams functioning, do the following before you update the Chrome OS:
  • For users on a repackaged version of Citrix Workspace app, see Knowledge Center article CTX331648.
  • For all other users of Citrix Workspace app for Chrome OS, version 2110 and earlier, see Knowledge Center article CTX331653.

Fixed issues

This release addresses issues that help to improve overall performance and stability.

2110

What’s new

Optimized Microsoft Teams video calls and screen sharing on external monitors

On your external monitor, you can now use the following features of Microsoft Teams during calls.

  • Optimized video
  • Optimized screen sharing

These features are available for Microsoft Teams calls within virtual desktops. They’re also available for calls made through the Microsoft Teams virtual app, when you place the Microsoft Teams windows on an external monitor. Previously, if you moved your optimized Microsoft Teams windows to an external monitor, only the audio portion of calls was supported.

This enhancement requires VDA version 1906 or later.

Recommendation

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

  • On devices where only intranet access is allowed, sessions might not start or there might be a delay. [RFHTMCRM-5440]
  • In multi-monitor mode, the session might close intermittently. As a workaround, start the session again. [RFHTMCRM-5528]
  • When you click Disconnect on your toolbar or through the HDX SDK for Chrome OS disconnect API, your desktop and app session windows might not close. This issue occurs after disabling the seamless virtual channel. [RFHTMCRM-6000]
  • You might see disconnection of sessions in Citrix Workspace app 2108 and 2109 for Chrome OS. The issue occurs in VDA version 7.15. [RFHTMCRM-5859]

2109

What’s new in 2109

Support for virtual desktops in multiple-monitor setups

You can now use your virtual desktop in full-screen mode across a subset of available monitors. Previously when you selected multi-monitor mode from the toolbar, the virtual desktop spanned across all available monitors. You can now drag your virtual desktop to span two monitors (out of more than two) and then select multi-monitor mode.

A typical use case for this scenario is when you choose to run a video conferencing app on your native device monitor and want to view your virtual desktop contents in full-screen across your other two monitors during the call.

Note:

  • To use this feature, under General settings > Multi-monitor settings > select Use all the monitors to span display option.

Battery status indicator

The battery status of the device now appears in the notification area within the virtual desktop session. Previously, the battery status indicator wasn’t visible in the session. This sometimes led to a loss of productivity when the laptop shuts down after the battery runs out.

This feature is supported only on VDA versions 7.18 and later.

Note:

  • With Microsoft Windows 10 VDA, the battery status indicator might take about 1 or 2 minutes to appear.

Support for copying image clips

Using the standard keyboard shortcuts, you can now copy and paste image clips between your local device and your virtual desktop and app sessions. You can use the standard keyboard shortcuts for copying and pasting while using apps such as Microsoft Word, Microsoft Paint, and Adobe Photoshop. Previously, this functionality was available only for text.

Notes:

  • Due to network bandwidth constraints, sessions might become unresponsive when you try to copy and paste an image clip larger than 2 MB.
  • You can select and press Ctrl + C and Ctrl + V to copy and paste. The right-click functionality to copy or paste is also supported.
  • We’ve tested this feature with BMP, PNG, JPEG, and GIF formats.

Auto-launch of ICA sessions

Citrix Workspace app for Chrome OS now supports auto-launch of ICA (Independent computing architecture) sessions on Google managed devices or users. With this feature, you can access resources remotely from Citrix Workspace for web. The downloaded ICA file starts automatically, with the Citrix Workspace app for Chrome OS, if it has been installed on the device. Previously, you were able to only download ICA files and open the files manually to start resources. Also, the ICA file wasn’t deleted when opened and remained on the device. With this release, the ICA file is automatically deleted from the device - once it’s used to auto-launch the session.

For more information, see Auto-launch of ICA sessions.

Note (HTTPS)

If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

This release addresses issues that help to improve overall performance and stability.

2108.2

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

HDX SDK for Chrome OS embedded mode sessions might not launch. [RFHTMCRM-5738]

2108

What’s new in 2108

External webcam support

You can now use external webcams within Citrix Workspace app for Chrome OS virtual desktop and app sessions. The Workspace app detects newly connected external webcams and makes them available for use dynamically.

Support for Microsoft Windows logo key and shortcut keys

Note:

  • In Chromebooks, use the Search key to map the Microsoft Windows logo key.

We’re now supporting the Microsoft Windows logo key and shortcut keys on your Citrix Workspace app for Chrome OS sessions.

This release adds support for the following key combinations:

  • Windows + R
  • Windows + D
  • Windows + E
  • Windows + M
  • Windows + S
  • Windows + CTRL + S
  • Windows + T
  • Windows + U
  • Windows + Number
  • Windows + X
  • Windows + K

Note (Microsoft Teams optimization)

Microsoft Teams optimization for audio calls, video calls, and screen sharing is generally available from release 2105.5 onwards. We recommend that you update to the latest version of Citrix Workspace app for Chrome OS. By default, screen sharing is disabled but can be enabled. For more information, see Microsoft Teams optimization settings.

Note (Enhanced graphics)

You might see graphics artifacts in sessions launched with Citrix Workspace app 2108.2 for Chrome OS in rare scenarios. The issue occurs in the Legacy Graphics mode policy (when not applicable). If you see any graphics artifacts, you can disable the support for Enhanced graphics. For more information, see Enhanced graphics.

Recommendation (Supported versions)

We recommend setting the Legacy Graphics Mode to Disabled.

Fixed issues

  • Sessions do not support multi-monitor mode if you set the display resolution to any mode other than DPR (Device Pixel Ratio) and auto-fit. [RFHTMCRM-5116]
  • Trying to launch Microsoft Teams optimized sessions on a Chromebook with 32-bit operating system might fail. [RFHTMCRM-5206]
  • Applications launched inside the virtual desktop on a Chromebook might display visual artifacts. [CVADHELP-17805]
  • You might see rectangular blocks across the screen while using certain apps like Microsoft Excel. The issue might occur in sessions running on earlier VDA versions. [RFHTMCRM-5420]
  • You might not be able to take screenshots during a published application session on a Chromebook. [RFHTMCRM-5370]
  • When launching a seamless application in multi-monitor sessions, black patches might appear on the loading spinner. [RFHTMCRM-5425]
  • When you clear the Use all the monitors to span display check box under Multi-monitor settings, the app might not be interactive. [RFHTMCRM-5519]

2106.2

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

This release addresses issues that help to improve overall performance and stability.

2105.5

What’s new

Enhanced graphics

This enhancement provides higher frame rates, resulting in smoother interactive graphics and video playback.

Microsoft Teams support

You can now use the following features of Microsoft Teams for virtual desktop and virtual app sessions:

  • Optimized audio calls

  • Optimized video calls

  • Optimized screen sharing

It’s supported only on VDA versions 1906 and later.

Notes:

  • Screen sharing currently allows sharing of the entire screen, including areas outside of Citrix Workspace app. To avoid unintended data exposure, this feature is disabled by default but can be enabled through the Google admin policy. For more information, see Microsoft Teams optimization settings.
  • To troubleshoot, and to change Microsoft Teams to be optimized from unoptimized within your client session, see Troubleshooting for Microsoft Teams optimization.
  • During screen sharing using Microsoft Teams optimization, the red border around the shared window does not appear.
  • Video calls are supported only on the primary monitor. If you try to move your Microsoft Teams call to a different monitor in your virtual desktop session, only audio calls are supported. You might not be able to see participant videos nor your own.
  • Screen sharing works only in the primary monitor in a multiple monitor setup.
  • App sharing is not supported.

Fixed issues

  • Participant videos might not appear properly, and you might see static video images of the participants during your Microsoft Teams optimized call. With this release, participant videos appear properly, and you see static video images less often. [RFHTMCRM-5063]
  • When audio or camera names contain special characters such as trademark or copyright symbols, you might not be able to start or receive the Microsoft Teams optimized calls. [RFHTMCRM-5067]
  • You can’t select and use your built-in webcam while an external webcam is connected during Microsoft Teams optimized calls. [RFHTMCRM-5111]
  • When you enable multifactor authentication for cloud stores, you might not be able to log in even after entering your credentials. [CVADHELP-15312]
  • When using a published app that can print using the Print Screen key in a client session, pages print twice. [RFHTMCRM-5085,CVADHELP-17119]

2105.1

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

This release addresses issues that help to improve overall performance and stability.

2103

What’s new

Google Cloud Print support

Google no longer supports its Google Cloud Print feature. As a result, the Google Cloud Printing with Citrix Workspace app for Chrome OS isn’t available.

Fixed issues

This release addresses issues that help to improve overall performance and stability.

2101.6

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues in 2101.6

  • When you play an audio or a video file through the Windows Media Player (WMP) within a session, the session might exit unexpectedly. [RFHTMCRM-4800]

2101.5

What’s new

Improved webcam performance

This release improves the overall performance and stability of the webcam with 32-bit applications. It also introduces support for webcam redirection for 64-bit applications. Support for webcam redirection with both 32-bit and 64-bit apps is limited to built-in webcams.

For more information, see Webcam redirection for 64-bit.

Note:

When an application overlaps with the application window of the video conferencing call for a participant, all participants on the call might see a static video image for that participant.

Improved audio performance

Citrix Workspace app for Chrome OS now allows you to experience smooth audio quality on your calls when using a webcam. You’ll no longer see much lag between audio and video. Also, earlier, when you set the PCM Audio through the VDA, you were unable to hear the audio. This release addresses those issues and improves the overall audio performance and stability.

Audio recommendations: For best performance, use a USB headset within a session to speak and to listen.

Fixed issues in 2101.5

  • When there’s video playback in parallel with the video conferencing call, the webcam video might become unresponsive. As a workaround, turn the webcam off and back on within the conferencing app. [RFHTMCRM-4631]
  • Certain Excel keyboard shortcuts such as CTRL+SHIFT+L, CTRL+SHIFT+3, and ALT + ‘=’ might fail to work in sessions running on a Chromebook. For more information, see Excel shortcuts. [RFHTMCRM-4571]
  • In scenarios where a published application is already running, when you launch another application through session sharing, a connection dialog box appears with a spinning circle. [RFHTMCRM-4580]
  • With session sharing enabled, when you try to launch a session through the HDX SDK for HTML5, the session might not receive any messages. The issue occurs with seamless sessions. [RFHTMCRM-4581]

Known issues

  • If the administrator has rolled out any settings through Global App Configuration Service (GACS), Citrix Workspace app might not apply those settings. [RFHTMCRM-7198]

Known issues in 2207

  • In a session, when there are three or more participants in the optimized Microsoft Teams meeting, the video of the participants might freeze. The issue occurs intermittently. [RFHTMCRM-7251]

Known issues in 2206.5.2

  • In a session, when there are three or more participants in the optimized Microsoft Teams meeting, the video of the participants might freeze. The issue occurs intermittently. [RFHTMCRM-7251]

Known issues in 2205.6

  • When the third participant is added to the Microsoft Teams meeting or a peer-to-peer call, the audio might not work as expected. [CVADHELP-19840]

Known issues in 2205.5

  • If the administrator has rolled out any settings through Global App Configuration Service (GACS), Citrix Workspace app might not apply those settings. [RFHTMCRM-7198]

Known issues in 2203

  • In a session, when you use Microsoft Teams optimization, you might be unable to answer an incoming Microsoft Teams call or join a Microsoft Teams meeting. The issue occurs intermittently when the Virtual Desktop Infrastructure’s (VDI’s) shim version is 1.8.0.12. [CVADHELP-19567]

  • Webcam redirection might not work in some Citrix Virtual Apps and Desktops or XenDesktop. [HDX-39396]

Known issues in 2202

  • When you set up a Microsoft Outlook meeting with Dutch regional settings and the option Adjust the daylight saving time automatically is enabled, the meeting invite in the remote calendar appears an hour early. The issue occurs when the summer meeting is scheduled in winter. [CVADHELP-17992]

Known issues in 2112

  • When you connect to a primary external monitor and launch a desktop or an app session, Microsoft Teams video or screen sharing renders incorrectly.

    The issue occurs when you are in the multi-monitor mode, and when you move the Microsoft Teams window from the external monitor to the built-in display (secondary monitor). [RFHTMCRM-6268]

Known issues in 2111.1

  • After a fresh install of Citrix Workspace app, the logs for the first session opened aren’t recorded. All the subsequent session launches are recorded as per the functionality. [RFHTMCRM-6221]
  • If you get reconnected after getting disconnected from an active call on Microsoft Teams, the audio may sometimes not be available. [RFHTMCRM-6217]

Known issues in 2111

  • During auto-reconnect session launch in auto-launch mode, a blank window might pop up and block the session launch for users in Kiosk mode. [RFHTMCRM-6220]
  • When you launch sessions in a multi-monitor environment, the mouse clicks are misaligned by a few pixels. The issue occurs when the Chrome shelf is positioned on the left. We recommend you position the Chrome shelf at the bottom of the screen. [RFHTMCRM-5456] [CVADHELP-18565]
  • A blank window might appear when you do certain actions like sending an email. Close the window and continue. [RFHTMCRM-6209]
  • If an external monitor is made as the primary monitor, the Microsoft Teams video might go blank. [RFHTMCRM-6134]

Known issues in 2108

  • The keyboard shortcut Ctrl+ Alt + Shift +1 might not work in optimized Microsoft Teams within a virtual desktop. As a workaround, open the On-Screen Keyboard and use the shortcut. [RFHTMCRM-5441]
  • In a multi-monitor Microsoft Teams optimized session with 3 monitors, whitespace with scroll bars might appear in the session window. [RFHTMCRM-5538]
  • Webcam redirection isn’t supported in sessions launched from the Chrome HDX SDK in embedded mode. [RFHTMCRM-5856]
  • HDX SDK for Chrome OS embedded mode sessions might not launch. As a workaround, install version 21.8.1.1 of Citrix Workspace app for Chrome OS from Webstore. After installing, change the Receiver ID to anjihnbmjbbpofafpmklejenkgnjfcdi while launching the session. [RFHTMCRM-5738]
  • When you use Microsoft Windows logo key shortcuts, the Microsoft Windows logo key might become stuck within the Citrix Workspace app for HTML5 session intermittently. As a workaround, press the Microsoft Windows logo key again. [RFHTMCRM-5905]

The reference API is citrix.receiver.createSession(citrixReceiverId, <options>, <responseCallback>);

For more information, see HDX SDK.

Known issues in 2105.5

  • When you change your audio devices in audio settings during a Microsoft Teams optimized audio or video call, audio might not work. [RFHTMCRM-5121]
  • Trying to launch optimized Microsoft Teams on a 32-bit Chromebook might not be successful. [RFHTMCRM-5206]
  • If you enable high DPI scaling, videos might not appear properly in optimized Microsoft Teams video calls. [RFHTMCRM-5271]
  • You might not be able to resume audio on your Microsoft Teams call after putting audio on hold. [RFHTMCRM-4854, HDX-29787]
  • The webcam indicator light might not turn off when you leave a Microsoft Teams call. You might experience the issue after you shift between the tabs in Microsoft Teams settings and then call. As a workaround, select Quit by right-clicking the Microsoft Teams icon on your virtual menu bar and restart Microsoft Teams to join the call again. [RFHTMCRM-4810]
  • The keyboard shortcut Ctrl+Alt+Shift+1 might not work in optimized Microsoft Teams within a virtual desktop. As a workaround, open the On-Screen Keyboard and use the shortcut. [RFHTMCRM-5441]

Known issues in 2101.5

  • A webcam video might not appear during an application launch. This error message appears: No webcam device available.

    As a workaround, log off from the session and log back on.

  • When you move the window of a video conferencing app during a call, the session might display artifacts that hide screen content and other portions of the display.

Limitations

  • During screen sharing using Microsoft Teams optimization, the red border around the shared window does not appear.

  • When Use Hardware Encoding for Video Codec is set to Enabled in Citrix Studio, your screen might appear green during a session through an Intel vGPU VDA. [RFHTMCRM-5521]

  • In multi-monitor sessions through a Microsoft Windows 7 VDA, extended monitors might appear black. Also, the mouse cursor might not render correctly. We recommend selecting a combined display resolution of less than 4800 pixels in width and in height. [RFHTMCRM-5539]

  • The server falls back to YUV420 even when configured to Graphics-Thinwire YUV444 setting. The graphics-rich applications are limited to the YUV420 range. [RFHTMCRM-5520]

  • Single-sign on (SSO) with Google IdP (Identity provider) isn’t supported.

  • When you try to sign in to Citrix Workspace app, you can observe sign in issues. The following error message appears: ERR_TOO_MANY_REDIRECTS.

    The issue occurs when you use Google IdP. [CVADHELP-19362]

  • In a session, some of the accent keys and special keys do not work as expected.

About this release