About this release

Note:

  • The following bug has been fixed in the 2203.1 release: Citrix Workspace app sessions might not launch if the Citrix AppFlow is configured in Citrix ADC. [HDX-39496]

  • Starting with macOS Catalina, Apple has enforced extra requirements for root CA certificates and intermediate certificates which administrators must configure. For more information, see Apple Support article HT210176.

What’s new in 2204

Global App Configuration Service settings for allowedWebStoreURLs

Admins can now use Global App Config Service to configure settings of Custom Web Stores. Admins can configure the Custom Web Stores by using the allowedWebStoreURLs property. For more information about the Global App Configuration Service, see Getting Started.

Support to open Workspace app in maximized mode

Admins can configure the maximise workspace window property in the Global App Configuration Service to enable the Workspace app to open in the maximized mode by default. For more information about the Global App Configuration Service, see Getting Started.

Support for high DPI monitors [Technical preview]

Citrix Workspace app for Mac is now compatible with high DPI monitors with resolution greater than 4K. On desktop sessions, apps, text, images, and other graphical elements appear in a size that can be viewed comfortably on these high-resolution monitors.

To enable this feature, run the following command in macOS terminal:

defaults write com.citrix.receiver.nomas EnableHighDPI -bool YES

Admins can edit the Display memory limit policy, which specifies the maximum video buffer size in kilobytes for a desktop session, to suit the display resolution. The default value for the Display memory Limit policy is 65536 KB and is sufficient for up to 2x4K monitors (2x32400KB). Admins must edit this value by navigating to Citrix Studio > Policies > Display memory limit and use a value of 393216 KB to use this feature.

For more information about the Display memory limit policy, see Display memory limit.

Note:

If you have enabled high DPI on your Mac ensure that you don’t use optimized Microsoft Teams. This feature works with a maximum of two connected monitors.

Technical previews are available for customers to test in their non-production or limited production environments, and to give customers an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Enhancement to Permanent Client Access License (CAL) for Remote Desktop Sessions

With this release, if you are running CAL in your environment to access remote desktops, when the client ID is greater than 15 characters, you can launch the remote desktop session with a permanent license.

To enable this feature, admins must configure the default.ica file by doing the following:

  1. In the StoreFront server, navigate to C:\inetpub\wwwroot\Citrix<StoreName>\App_Data and open the default.ica file with any editor.
  2. Add the following line in the [WFClient] section:

isRDSLicensingEnabled=On

Restore default keyboard settings

If you had previously modified the keyboard preferences in the Workspace app, you can now restore default keyboard settings. To restore the keyboard settings to its default values, open the Workspace app, navigate to Preferences > Keyboard and click Restore Defaults. Click Yes to confirm.

App Protection compatibility with HDX optimization for Microsoft Teams

With this release, full monitor or desktop sharing is disabled when App Protection is enabled for the delivery group. When you click Share content in Microsoft Teams, the screen picker removes the Desktop option. You can only select the Window option to share any open app, if the VDA is 2109 or higher. If you are connected to VDA older than 2019, no content is selectable.

Citrix Workspace Browser

This release includes Citrix Workspace Browser version 99.1.1.8, based on Chromium version 99. For more information about the Citrix Workspace Browser, see the Citrix Workspace Browser documentation.

Make Citrix Workspace Browser your default browser

You can now make Citrix Workspace Browser your default browser. Once you have made the Citrix Workspace Browser your default browser, all links and Web and SaaS apps open in the Citrix Workspace Browser by default. To make Citrix Workspace Browser your default browser on macOS, do the following:

  1. Open the Citrix Workspace Browser and click the ellipsis icon and open the Settings menu.

  2. Click the Default Browser option on the left pane.

  3. In the Default browser page, click Make default. When prompted, click Use Citrix Workspace Browser to confirm your choice and apply the changes.

Fixed issues in 2204

  • Once you upgrade to Citrix Virtual Delivery Agent (VDA) 2112 or later on Windows Server 2019, sessions get disconnected randomly or become unresponsive. This issue occurs in Citrix Workspace app version 2203. [CVADHELP-19687]

  • The client name appears with random characters in the Citrix Broker Service and the Citrix Director if you are using the workspace app in the offline (intranet) mode. [RFMAC-10842]

  • When you launch a desktop or app session using the browser, the session window launches in the background, behind the browser window. [RFMAC-11362]

  • The Workspace app may crash when you log in to StoreFront. [RFMAC-11378]

Known issues in 2204

  • You might not be able to log in to StoreFront by using a smart card. [CVADHELP-19372]

  • In optimized Microsoft Teams, the video function might not work if you start another virtual desktop or app session. [HDX-40451]

Earlier releases

This section lists features in previous releases along with their fixed and known issues. Releases reach End of Life (EOL) 18 months after the release date. For details about lifecycle dates for the supported versions, see Lifecycle Milestones for Citrix Workspace app and Citrix Receiver.

2203.1

This release includes a simplified and intuitive onboarding experience for first time users.

Simplified onboarding

Inactivity timeout for Citrix Workspace app

The inactivity timeout feature logs you out of the Citrix Workspace app based on a value that the admin sets. Admins can specify the amount of idle time that is allowed before a user is automatically signed out of the Citrix Workspace app. You’re automatically signed out when no activity from the mouse, keyboard, or touch occurs for the specified interval of time, within the Workspace app window. The inactivity timeout does not affect the already running Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) sessions or the Citrix StoreFront stores.

For more information see Inactivity Timeout for Workspace app.

PDF Universal Printing

You can now use the PDF universal printing feature when printing from a Mac. You no longer need to install the HP Color LaserJet 2800 Series PS driver when auto-creating client printers on a Mac by using the Citrix Universal Printer Driver (UPD).

For more information about using this feature, see Printing.

Support for an enhanced Single sign-on (SSO) experience for web and SaaS apps [Technical Preview]

This feature simplifies the configuration of SSO for internal web apps and SaaS apps while using third party identity providers (IdPs). The enhanced SSO experience reduces the entire process to a few commands. It eliminates the mandatory prerequisite to configure Citrix Gateway Service in the IdP chain to set up SSO. It also improves the user experience, provided the same IdP is used for authentication to both the Workspace app and the particular web or SaaS app being launched.

You can register for this technical preview by using this Podio form.

Note:

Technical previews are available for customers to test in their non-production or limited production environments, and to give customers an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Share apps using the ‘Share content’ feature in Microsoft Teams

You can now share individual applications, windows, or full screen using the screen sharing feature in Microsoft Teams. Citrix Virtual Delivery Agent 2109 is a prerequisite for this feature. To show a specific application, click Share content in your meeting controls and select the application of interest. After a red border appears around the app you select, peers on the call can see your app. If you minimize the app, Microsoft Teams displays the last image from the shared app. Maximize the window to resume sharing.

Multi-window chat and meetings for Microsoft Teams

Users can now use multiple windows for chat and meetings in Microsoft Teams (1.5.00.5967 or higher) when optimized by HDX in Citrix Virtual Apps and Desktops and Citrix DaaS. Users can pop out their conversations or meetings in a variety of ways. For details on the pop-out window feature, see Teams Pop-Out Windows for Chats and Meetings on the Microsoft Office 365 site.

If you’re running an older version of Citrix Workspace App or VDA, be aware that Microsoft will deprecate the single-window code in the future. However, you will have a minimum of nine months to upgrade to a version of the VDA/CWA that supports multiple windows (2203 or later).

Note:

This feature is available only after the roll-out of a future update from Microsoft Teams. Got more details, see Microsoft 365 roadmap.

Give or take control in Microsoft Teams

You can use the Give control button to give control access of your shared screen to other users participating in the meeting. The other participant can make selections and modify the shared screen through keyboard, mouse, and clipboard input. You both now have control of the shared screen and you can take back the control anytime.

To take control during screen sharing sessions, any participant can request control access through the Request control button. The person sharing the screen can then approve or deny the request. When you have the control, you can control the keyboard and mouse input on the screen shared and release control to stop sharing control.

Note:

This feature is available only after the roll-out of a future update from Microsoft Teams.

StoreFront to Workspace migration

As your organization transitions from on-premises StoreFront to Workspace, users are required to manually add the new Workspace URL to the Workspace app. This feature enables admins to seamlessly migrate users from a StoreFront store to a Workspace store with minimal user interaction.

For more information about this feature, see StoreFront to Workspace URL Migration.

Global App Config Service

The new Global App Configuration Service for Citrix Workspace allows a Citrix administrator to deliver Workspace service URLs and Workspace App settings through a centrally managed service. For more information, see Global App Configuration Service documentation.

Extend multiple monitors in full-screen mode

You can now enter full-screen mode on two or more monitors simultaneously. To use this feature, perform the following steps:

  1. Open the Citrix Viewer.

  2. To use full-screen mode on the other connected monitors, drag the window from your primary monitor to span into the connected monitors. From the menu bar, select View > Enter Full Screen. The window goes into full screen mode on those monitors.

    Note:

    If you have previously selected the Use All Displays In Full Screen option, ensure to unselect it as this selection extends full screen on all connected monitors.

Citrix recommends using a maximum of 3 monitors, including the primary monitor.

Citrix Workspace Browser

This release includes Citrix Workspace Browser version 98.1.2.17, based on Chromium version 98. For features or bugs fixes in the Citrix Workspace Browser, see What’s new in the Citrix Workspace browser documentation.

Fixed issues

  • During active sessions, the Citrix Workspace app watermark becomes transparent, displaying content from windows in the background. This issue occurs only in seamless mode. [CVADHELP-19153]

  • When launching a session from a VDA (2112 or higher) through a Citrix ADC, you might experience a session interruption, with session reliability starting but not reconnecting. [CVADHELP-19687]

  • The Large File Receive pop-up dialog from the Mimecast plug-in doesn’t appear in Outlook. [HDX-37137]

  • When the value for Path MTU Discovery (PMTUD) is not 1500 (default), users can’t fall back to TCP on an Azure cloud environment. [HDX-37215]

  • You might experience high CPU utilization on endpoint when webcam is turned on in an optimized Microsoft Teams video call. [HDX-37168]

  • In Citrix Workspace app, you might experience intermittent failures when answering or making a Microsoft Teams call. The following error message appears: “Call could not be established.” [HDX-38819]

  • Citrix Workspace app sessions might not launch if the Citrix AppFlow is configured in Citrix ADC. [HDX-39496]

  • When auto-update is disabled and you navigate to Preferences > Advanced, the Workspace app crashes. [RFMAC-10978]

2201

StoreFront to Workspace migration [Technical preview]

As your organization transitions from on-premises StoreFront to Workspace, users are required to manually add the new Workspace URL to the Workspace app. This feature enables admins to seamlessly migrate users from a StoreFront store to a Workspace store with minimal user interaction.

Note:

Technical previews are available for customers to test in their non-production or limited production environments, and to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Citrix Workspace app Beta program

Starting with this release, you can automatically update existing installations of Citrix Workspace app to the most recent beta builds and test them. Beta builds are early access versions released before the general availability of a fully supported stable release update. You receive an update notification when the Citrix Workspace app is configured for automatic updates.

To access the beta builds, open the Workspace app, right-click on Citrix Workspace in the toolbar and click Preferences > Advanced. To update to beta builds, select the Beta channel from the drop-down list.

Advanced menu

  • Beta - Early access release to easily test and report issues before general availability.
  • Release - Fully supported stable release update.

    Update channels

For more information about using this feature, see Update.

Extend multiple monitors in full-screen mode [Technical preview]

You can now enter full-screen mode on two or more monitors simultaneously. To use this feature, perform the following steps:

  1. Open the Citrix Viewer.

  2. To use full-screen mode on the other connected monitors, drag the window from your primary monitor to span into the connected monitors. From the menu bar, select View > Enter Full Screen. The window goes into full screen mode on those monitors.

    Note:

    If you have previously selected the Use All Displays In Full Screen option, ensure to unselect it as this selection extends full screen on all connected monitors.

Citrix recommends using a maximum of 3 monitors, including the primary monitor.

Note:

Technical previews are available for customers to test in their non-production or limited production environments, and to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Fixed issues

  • While selecting the candidate text from the Input Method Editor composition window using the left or right arrows in the keyboard, the input cursor doesn’t move accordingly. This issue occurs when you launch a desktop with the Use local keyboard layout, rather than the remote server keyboard layout check box is selected in the Preferences > Keyboard window of Citrix Workspace app. This issue is observed only in the Chinese and Japanese language. [HDX-34956]

  • The mouse pointer disappears intermittently in Workspace apps sessions and you are not able to click anything. [HDX-36820]

  • The desktop session closes unexpectedly when you drag a cell in a PivotTable in an Excel sheet. [HDX-37178]

  • Sometimes, you experience issues with graphics in your desktop session after you upgrade to version 2112 and when lossless and full screen H.264 codec policies are applied. [HDX-37272]

  • After you upgrade from Workspace app 2010 to version 2112, you can’t connect to desktops or apps. [RFMAC-10811]

2112

What’s new

Support for custom web stores

You can now access your organization’s custom web store from the Citrix Workspace app for Mac. Previously, you accessed all customized stores through the browser only.

Citrix Workspace app for Mac loads the custom web stores with a browser-like experience and extends App Protection capabilities to custom web stores. Making the custom portal accessible from the native Workspace App provides comprehensive capabilities and user experience for this feature. For more details about Global App Configuration Service, see Getting Started.

For more information about configuring a custom web store, see Custom web store.

Request control in Microsoft Teams

With this release, you can request control during a Microsoft Teams call when a participant is sharing the screen. Once you have control, you can make selections, edits, or other modifications to the shared screen.

To take control when a screen is being shared, click Request control at the top of the Microsoft Teams screen. The meeting participant who’s sharing the screen can either allow or deny your request. When you’re done, click Release control.

Limitation:

The Request Control option is not available during peer-to-peer calls between an optimized user and a user on the native Microsoft Teams desktop client that is running on the endpoint. As a workaround, users can join a meeting to get the Request Control option.

Dynamic e911

With this release, Citrix Workspace app supports dynamic emergency calling. When used in Microsoft Calling Plans, Operator Connect, and Direct Routing, it allows you to do the following:

  • Configure and route emergency calls.

  • Notify security personnel.

Notification is provided based on the current location of the Workspace app running on the endpoint, instead of the Microsoft Teams client that runs on the VDA. Ray Baum’s law requires the 911 caller’s dispatchable location to be transmitted to the appropriate Public Safety Answering Point (PSAP). Starting from Citrix Workspace app 2112.1 for Windows, Microsoft Teams Optimization with HDX is compliant with Ray Baum’s law. For more information about this feature, see Support for dynamic e911 in the section Microsoft Phone System.

PDF Universal Printing (Technical preview)

The PDF universal printing feature is available with the Citrix Virtual Apps and Desktops 2112 release. This feature is disabled by default. To use this feature, you must sign up by using this web form. The feature is enabled for you once we receive your information. You also receive instructions about using the feature and the printing policies that must be enabled.

Note:

Technical previews are available for customers to test in their non-production or limited production environments, and to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Service continuity

Service continuity removes or minimizes the dependency on the availability of components that are involved in the connection process. Users can launch their virtual apps and desktops regardless of the health status of the cloud services. Citrix Workspace Web extensions make service continuity available to users who access their apps and desktops through a browser.

Together, the Workspace app and the Workspace Web extension use Workspace connection leases to give browser users access to their apps and desktops during outages. For more information, see Service continuity

Citrix Workspace Browser

This release of the Workspace Browser is based on Chromium version 95. For features or bugs fixes in the Citrix Workspace browser, see What’s new in the Citrix Workspace browser documentation.

Fixed issues

  • The “Cannot connect to server error” appears when the transport protocol switches from Enlightened Data Transport (EDT) to TCP. [CVADHELP-18310]

  • If a Progressive Web App (PWA) that is protected is opened on macOS, the App Protection policies aren’t enforced. [RFMAC-10128]

2111

What’s new

  • With this release, users cannot manually roll back Citrix Workspace app for Mac to a version that is lower than the version installed on their systems. For example, if a Mac device has Citrix Workspace app Version 2109 installed on it, then you cannot manually roll back the app to version 2108 or lower.

  • Launch the remote desktop session with a permanent license, if you’re running Client Access Licenses (CAL) to access remote desktops. You can launch the remote desktop session when the client ID is greater than 15 characters.

  • To load Citrix Virtual Channel SDK on a Mac running Citrix Workspace app 2111, you must recompile your custom virtual channels. For details, see Update Custom Virtual Channels on Citrix Workspace app for Mac.

Support for custom web stores [Technical preview]

With this release, you can access your organization’s custom web store from the Citrix Workspace app for macOS. Admins must add the custom web store to the list of allowed URLs in the Global App Configuration Service to use this feature. After adding the URLs, you can provide the custom web store URL in the Add Account option in Citrix Workspace app. The custom web store opens in the native Workspace app for macOS.

Note:

Technical previews are available for customers to test in their non-production or limited production environments, and to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds aren’t deployed in production environments.

Citrix Workspace Browser - For new features or bugs fixes in Citrix Workspace browser, see What’s new in the Citrix Workspace browser documentation.

Fixed issues

  • On devices running macOS, Advanced Audio Coding (AAC) is not supported. [CTXBR-1844]

  • If you have configured the Workspace app using the .cr file and signed in with your credentials, there’s a delay before the home page appears. [RFMAC-9990]

  • Open a protected SaaS app, open a new tab, and separate the new tab into a new window by dragging it out of the tab bar. Now arrange two windows next to each other and open a new tab in the second window and take a screenshot. You are able to capture the screenshot for the protected SaaS app as well in. [RFMAC-10060]

  • Switching from one store to another might sign you out from the first store. [RFMAC-10137]

  • When you enter incorrect credentials while signing into the Workspace app, the “Incorrect credentials” error message doesn’t appear and an authentication prompt appears again. Sometimes, Domain\User appears in the authentication prompt instead of User name. [RFMAC-10210]

  • Calls fail when an optimized Microsoft Teams P2P call is made from Citrix Workspace app for Mac 2109 to Citrix Workspace app for Windows 2109. [HDX-35223]

2109.1

What’s new

macOS Monterey Support

Citrix Workspace app for Mac is supported on macOS Monterey (12.0.1).

Fixed issues

  • If you have opened a protected app, an unprotected SaaS app, and a protected desktop session, the browser exits unexpectedly. This issue occurs when you switch from the protected desktop session window to the unprotected SaaS app. [CTXBR-2087]

  • If your admin has installed external extensions in Google Chrome, the Citrix Workspace Browser crashes when you open it. [CTXBR-2135]

2109

What’s new

Note:

If Service continuity is enabled, and you upgrade to version 2109, the connection lease files are refreshed. All the existing leases are deleted and new leases are fetched as part of functionality enhancements.

Citrix Workspace app for Mac on macOS Monterey Beta

Citrix Workspace app 2109 for Mac has been tested on macOS Monterey Beta 7. Use this setup in a test environment and provide your feedback.

Caution:

Do not use Citrix Workspace app for Mac on macOS Monterey Beta versions in production environments.

Email-based auto-discovery of store

You can now provide your email address in Citrix Workspace app for Mac to automatically discover the store associated with the email address. If there are multiple stores associated with a domain, by default the first store returned by the Global App Configuration Service is added as the store of choice. Users can always switch to another store if necessary.

Citrix Workspace Browser

Citrix Workspace Browser is a native browser running on the client machine. It enables users to open web or SaaS apps from the Citrix Workspace app in a secure manner. The browser ensures a consistent user interface while accessing various web or SaaS apps while improving your productivity and giving you a great performance in rendering those apps.

Citrix Workspace Browser

With a continued focus on enriching the user-experience, the new Workspace browser brings you an enhanced and a more native browser-like experience, complete with the following features:

  • VPN-less access to internal webpages
  • Microphone and webcam support
  • Tabbed browsing experience
  • Multi-window views
  • Editable omnibox
  • Bookmarks
  • Shortcuts on the new tab page
  • Customizable settings
  • Analytics

Admins can enable Secure Workspace Access (SWA) or App protection policies including anti key-logging, anti-screen capture, download, printing, clipboard restrictions, and watermarking in varying combinations on a per-URL basis.

For more information, see Citrix Workspace Browser documentation.

End Point Analysis (EPA) enhancement

Starting with this release, Citrix Workspace app for macOS supports End Point Analysis (EPA). Advanced Endpoint Analysis (EPA) scans the device for endpoint security requirements configured on the Citrix Gateway. When the scan completes successfully, a user is granted access.

Note:

This feature works only if you have configured nFactor authentication in your environment.

For more information about the EPA scan, see Advanced Endpoint Analysis scans.

Adaptive audio

With Adaptive audio, you don’t need to configure the audio quality policies on the VDA. Adaptive audio optimizes settings for your environment and replaces legacy audio compression formats to provide an excellent user experience. For more information, see Adaptive Audio.

Support for H.264 Advanced Video Coding (MPEG-4 AVC) with Microsoft Teams

This release includes support for hardware accelerated H.264 video encoding/decoding, which reduces the load on CPU usage and improves your video conferencing experience. The multimedia engine of Citrix HDX optimized Microsoft Teams (HdxRtcEngine.exe) now uses Apple’s Video Toolbox framework for encoding and decoding. This framework compresses and decompresses video faster and in real time. Also, the offloading of encoding and decoding to the GPU is optimized. Hardware accelerated video decoding and encoding is enabled by default if a device supports it. This enhancement reduces the load on the CPU during multimedia usage when Microsoft Teams is optimized with HDX.

Fixed issues

  • After you sign in to the Workspace app for Mac, you are prompted for authentication after a few hours. [RFMAC-10032]

  • When you add a store in the Workspace app, change the authentication domain in the server console, leave the app idle for a few minutes, and then open any app or desktop session, the workspace app may crash. [RFMAC-10133]

  • When a virtual app or desktop is already running and you start another virtual app or desktop, Citrix Viewer appears but the virtual app does not open. This issue occurs on devices running macOS 11.6. [RFMAC-10134]

2108.1

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

When a virtual app or desktop is already running and you start another virtual app or desktop, Citrix Viewer appears but the virtual app does not open. This issue occurs on devices running macOS 11.6. [RFMAC-10134]

2108

What’s new

Citrix Workspace app for Mac now supports Maximum Transmission Unit (MTU) discovery in Enlightened Data Transport (EDT). It increases the reliability and compatibility of the EDT protocol and provides an improved user experience.

Note:

EDT MTU discovery is supported on macOS Big Sur and later.

Fixed issues

  • There is a lag in video during conference calls in Microsoft Teams. [HDX-32603]

  • On Mac clients running macOS Big Sur, an HTTP 404 or HTTP/1.1 internal server error might occur. The issue occurs when attempting to reconnect to sessions. [RFMAC-9448]

2107

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release also addresses several issues that help to improve overall performance and stability.

2106

What’s new

Support for customized URLs through 301 redirects

You can add URLs that redirect to Citrix Workspace from StoreFront or Citrix Gateway through HTTP 301 redirects.

If you’re migrating from StoreFront to Citrix Workspace, you can redirect the StoreFront URL to a Citrix Workspace URL through an HTTP 301 redirect. As a result, when adding an old StoreFront URL, you’re automatically redirected to Citrix Workspace.

Example of a redirect:

The StoreFront URL: https://< Citrix Storefront url>/Citrix/Roaming/Accounts can be redirected to a Citrix Workspace URL: https://<Citrix Workspace url>/Citrix/Roaming/Accounts.

Note:

  • Citrix Workspace app for Mac does not support Dual Tone Multi Frequency (DTMF) with Microsoft Teams due to pending changes from Microsoft.
  • From this release onward, the Citrix Viewer’s version number and the Citrix Workspace app’s version number might not match. This change does not affect your experience.

Service continuity

Service continuity removes or minimizes the dependency on the availability of components that are involved in the connection process. Users can launch their virtual apps and desktops regardless of the health status of the cloud services.

For more information, see Service continuity section in the Citrix Workspace documentation.

Microsoft Teams enhancements

When the Desktop Viewer is in full screen mode, the user can select one from all the screens covered by the Desktop Viewer to share. In the window mode, the user can share the Desktop Viewer window. In the seamless mode, the user can select one screen from the screens connected to the endpoint device. When the Desktop Viewer changes the window mode (maximized, restore, or minimize), the screen sharing stops.

When the user wants to share the screen, previews for all available screens appear in the screen sharing panel, making it intuitive to select the right one by from the previews.

Fixed issues

This release also addresses several issues that help to improve overall performance and stability.

2104

What’s new

Citrix Workspace app for Mac supports manual user sign-on to network shares unless your organization enables single sign-on. To access shared network locations, open Citrix Workspace app, navigate to Files > Network Shares and provide your credentials. For more information about setting up network shares, see Create and manage storage zone connectors.

Fixed issues

This release also addresses several issues that help to improve overall performance and stability.

2102

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release also addresses several issues that help to improve overall performance and stability.

2101

What’s new

Apple silicon (M1 chip) support

Citrix Workspace app for Mac now supports Apple silicon devices (M1 chip) using Rosetta 2 on macOS Big Sur (11.0 and later). As a result, all third party virtual channels must use Rosetta 2. Otherwise, these virtual channels might not work in Citrix Workspace app for Mac on macOS Big Sur (11.0 and later). For more information about Rosetta, see the Apple support article.

Microsoft Teams optimization support for seamless app sessions

Citrix Workspace app for Mac now supports Microsoft Teams optimization for seamless app sessions. As a result, you can launch Microsoft Teams as an application from within the Workspace app. For more information, see the following:

Support for Dual Tone Multi Frequency (DTMF) with Microsoft Teams

Citrix Workspace app for Mac now supports Dual Tone Multi Frequency (DTMF) signaling interaction with telephony systems (for example, PSTN) and conference calls in Microsoft Teams. This feature is enabled by default.

Fixed issues

  • Attempts to open a Microsoft Teams meeting using OWA (Outlook Web App) might fail, causing all related windows to exit unexpectedly. [CTXBR-1175]
  • When you start a video call, Microsoft Teams might become unresponsive, displaying a Citrix HDX not connected error. [RFMAC-6727]
  • On macOS Big Sur (11.0.1), attempts to connect USB devices might fail, causing the session to exit unexpectedly. [RFMAC-7079]
  • In a published desktop, files saved to your local Mac device might display a file created date of 30 Nov 1979 instead of the current date. [CVADHELP-16309]
  • Sometimes, the logon screen in published apps might not display properly, resulting in a reduced window size and red background color. [CVADHELP-16027]
  • Audio calls might disconnect on your side when you disconnect and connect audio devices. [RFMAC-7371]
  • Attempts to copy text from within Office 365 apps might succeed even when the clipboard restriction policy is enabled. [CTXBR-1166]
  • Attempts to launch Microsoft Teams might fail due to issues with the HDX RealTime Connector engine and the following error message appears.

    Sorry, we couldn't connect you

    [CVADHELP-16432]

2012

What’s new

Apple silicon (M1 chip) support preview

Citrix Workspace app for Mac now supports Apple silicon devices (M1 chip) on a preview basis.

Screen sharing optimization with Microsoft Teams

Citrix Workspace app for Mac now supports screen sharing optimization with Microsoft Teams. For more information, see the following:

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

  • When using Citrix Workspace app for Mac 2008 or later, attempts to launch multiple instances of a published application might fail. [CVADHELP-16019]
  • Attempts to launch Generic USB redirection might fail when you use a USB docking station. [RFMAC-6687]
  • Attempts to open a window using CTRL+O in published desktops might result in two open windows. [CVADHELP-15747]
  • When using Citrix Workspace app for Mac on macOS Big Sur Beta, audio calls might disconnect. The issue occurs when you disconnect audio devices and connect different audio devices during an audio call. [RFMAC-6112]
  • HDX RealTime Connector engine might exit unexpectedly when you turn the camera on and off in Microsoft Teams. [RFMAC-6293]
  • Attempts to launch Citrix Files from within Workspace app for Mac might fail due to issues with single sign-on. [RFMAC-4477]

2010

What’s new

Authentication enhancement

To provide a seamless experience, the authentication dialog now appears inside Citrix Workspace app. The Store details appear on the logon screen. Authentication tokens are encrypted and stored so that you don’t need to reenter the credentials if there is a system reboot or session restart.

Note:

This authentication enhancement is applicable only in cloud deployments.

macOS Big Sur support

Citrix Workspace app for Mac is supported on macOS Big Sur (11.0.1).

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

  • Attempts to launch published desktops or applications might fail, displaying an error message. The issue occurs if your computer name contains special characters. [CVADHELP-15492]
  • Attempts to sign in to published applications and desktop sessions might fail. The issue occurs when you use a mouse to click OK to sign in. [CVADHELP-15300]

2009

What’s new

Optimization for Microsoft Teams (preview)

Optimization for desktop-based Microsoft Teams using Citrix Virtual Apps and Desktops and Citrix DaaS and Citrix Workspace app. Optimization for Microsoft Teams is similar to HDX RealTime Optimization for Microsoft Skype for Business. The difference is that we bundle all the necessary components for Microsoft Teams optimization into the VDA and the Workspace app for Mac. Citrix Workspace app for Mac supports audio and video with Microsoft Teams optimization.

For more information, see the following:

Citrix Workspace app for Mac on macOS Big Sur Beta

Citrix Workspace app 2009 for Mac has been tested on macOS Big Sur Beta 8. Please use this setup in a test environment and provide your feedback. See the Known issues section for issues specific to macOS Big Sur Beta.

Caution:

Do not use Citrix Workspace app for Mac on macOS Big Sur Beta versions in production environments.

Kernel extensions for USB redirection

Citrix Workspace app 2009 for Mac is no longer dependent on kernel extensions (KEXT) for USB redirection.

Fixed issues

This release also addresses several issues that help to improve overall performance and stability.

2008

What’s new

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

macOS version support

Citrix Workspace app 2008 for Mac is the last release that supports macOS versions High Sierra (10.13) and Mojave (10.14).

Fixed issues

If you add the EULA on VDAs, attempts to launch published desktops might result in a gray or black screen. [CVADHELP-14986]

2007

What’s new

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

  • When a user enables Enlightened Data Transport (EDT) on Citrix Gateway, issues in the client audio settings might cause Citrix Workspace app for Mac to exit unexpectedly. [CVADHELP-14686]

  • When the Intel SDK is used on VDAs that have the Use video codec for compression policy enabled, attempts to launch published desktops might result in a green screen. [CVADHELP-13647]

  • Attempts to get the WMI (Windows Management Instrumentation) latency data might fail in Citrix Workspace app for Mac versions 2002 and 2005. [RFMAC-4325]

2006

What’s new

Update to Citrix Analytics Service

Citrix Workspace app is instrumented to securely transmit data to Citrix Analytics Service from ICA sessions that you launch from a browser. For more information on how Citrix Analytics uses this information, see Self-Service for Performance and Self-service search for Virtual Apps and Desktops.

H.264 support for webcam redirection

Citrix Workspace app for Mac now supports the H.264 (also known as MPEG-4 AVC) video compression standard. As a result, 64-bit published apps can now use webcam redirection.

Stability improvements

This release addresses issues that help to improve overall stability.

Fixed issues

  • Attempts to sign in to Citrix Workspace app for Mac might fail, displaying an unrelated UI. As a workaround, click Refresh apps on the menu to load the store. [RFMAC-4063]

Known issues

Known issues in 2203.1

  • You can’t click the Create button in the Jira app unless the browser window is maximized. [CTXBR-1976]

  • Web socket connections aren’t tunneled through Citrix Secure Workspace Access. [CTXBR-2439]

  • After upgrading the Workspace app to version 2203, a question mark icon appears on the Citrix Workspace Browser icon. This issue occurs if the Workspace browser was pinned to the dock before the upgrade. [CTXBR-2864]

  • When you click the Reset settings option on the Advanced settings section of the Citrix Workspace Browser, the log settings do not reset to default. As a workaround, click the Reset to default log settings option available on the Logs page. [CTXBR-2929]

  • After you upgrade from Citrix Workspace Browser version 2201 to version 2203, previously saved passwords are lost and you’re unable to save new passwords. [CTXBR-3063]

  • Full screen mode is not available on Macs with a notch. [CVADHELP-19337]

  • When you launch a desktop or app session using the browser, the session window launches in the background, behind the browser window. [RFMAC-11362]

Known issues in 2201

  • The client name appears with random characters in the Citrix Broker Service and the Citrix Director if you are using the workspace app in the offline (intranet) mode. [RFMAC-10842]

Known issues in 2112

  • In Citrix Workspace app, you might experience intermittent failures when answering or making a Microsoft Teams call. The following error message appears: “Call could not be established.” [HDX-38819]

Known issues in 2111

No new issues have been observed in this release.

Known issues in 2109.1

No new issues have been observed in this release.

Known issues in 2109

  • If you have configured the Workspace app using the .cr file, and signed in with your credentials, the home page appears after a delay. [RFMAC-9990]

  • If a Progressive Web App (PWA) that is protected is opened on macOS, the App Protection policies aren’t enforced. [RFMAC-10128]

  • After you add stores in the Workspace app and change the Current Reauthentication Period in Reauthentication Period for Workspace App and switch from on-premises to the cloud store after a few minutes, you are signed out of the cloud store and an authentication prompt appears. Once you sign in to the Workspace app, the spinner appears indefinitely and you are unable to sign in. [RFMAC-10140]

Known issues in 2108.1

No new issues have been observed in this release.

Known issues in 2108

When you start a subscribed SaaS app after changing the authentication domain in the server console, the session does not start and the following error message appears:

“AuthDomain has changed. Please sign in again after some time” [RFMAC-9616]

Known issues in 2107

When you change the authentication domain in the server console and sign in with your credentials, the following error message appears:

“Cannot connect to the server”

You can access the store once you click OK. [RFMAC-9494]

Known issues in 2106

A black window appears when you share your screen. [HDX-30083]

Known issues in 2104

No new issues have been observed in this release.

Known issues in 2102

No new issues have been observed in this release.

Known issues in 2101

  • Attempts to access files under Network Shares from within Workspace app for Mac might fail even when the option is enabled. [RFMAC-7272]
  • On macOS Big Sur, attempts to launch the web SAML single sign-on app on Citrix Workspace app for Mac might fail, displaying the following error message.

    Page could not load. Please try again later or contact your administrator for assistance. Incident ID:-202

    [RFMAC-7282]

Known issues in 2012

  • When you start a video call, Microsoft Teams might become unresponsive, displaying a Citrix HDX not connected error. As a workaround, restart Microsoft Teams or the VDA. [RFMAC-6727]
  • Video calls on Microsoft Skype for Business are not supported on macOS Big Sur (11.0.1).
  • On macOS Big Sur (11.0.1), attempts to connect USB devices might fail, causing the session to exit unexpectedly. As a workaround, reconnect the USB device. [RFMAC-7079]

Known issues in 2010

  • On Skype for Business, incoming video is not visible on macOS Big Sur (11.0.1).
  • When using Citrix Workspace app for Mac 2008 or later, attempts to launch multiple instances of a published application might fail. [CVADHELP-16019]

  • Attempts to launch Generic USB redirection might fail when you use a USB docking station. [RFMAC-6687]

  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green, black, or a distorted rectangular bar at the bottom of the video preview. [RFMAC-2829]

Known issues in 2009

  • Only third-party applications such as Microsoft PowerPoint can be shared when you use screen sharing in Microsoft Teams on Citrix Workspace app for Mac. However, incoming screen sharing is fully supported. [RFMAC-3403]
  • When using Citrix Workspace app for Mac on macOS Big Sur Beta, audio calls might disconnect. The issue occurs when you disconnect audio devices and connect different audio devices during an audio call. [RFMAC-6112]
  • HDX RealTime Connector engine might exit unexpectedly when you switch camera devices on an optimized video call in Microsoft Teams. [RFMAC-6157]
  • Audio and video calls might disconnect when you switch networks in Microsoft Teams. [RFMAC-6292]
  • In a cloud deployment, published desktops might launch with a mismatch in background color. The issue occurs intermittently on some macOS Big Sur Beta versions. [RFMAC-6343]
  • The installer icon for Citrix Workspace app for Mac might be missing when you open the CitrixWorkspaceApp.dmg file. The issue occurs intermittently on some macOS Big Sur Beta versions. [RFMAC-6378]
  • HDX RealTime Connector engine might exit unexpectedly when you turn the camera on and off in Microsoft Teams. [RFMAC-6293]

Known issues in 2008

No new issues have been observed in this release.

Known issues in 2007

No new issues have been observed in this release.

Known issues in 2006

No new issues have been observed in this release.

Third-party notices

Citrix Workspace app might include third-party software licensed under the terms defined in the following document:

Citrix Workspace app for Mac Third-Party Notices

About this release