About this release

Important

Starting with macOS Catalina, Apple has enforced extra requirements for root CA certificates and intermediate certificates which administrators must configure. For more information, see Apple Support article HT210176.

What’s new in 2109.1

Citrix Workspace app 2109.1 for Mac has been tested on macOS Monterey 12.0.1 RC. Use this setup in a test environment and provide your feedback.

Caution:

Do not use Citrix Workspace app for Mac on macOS Monterey Beta versions in production environments.

For the list of fixed issues in this release, see Fixed issues in 2109.1.

What’s new in 2109

Note:

If Service continuity is enabled, and you upgrade to version 2109, the connection lease files are refreshed. All the existing leases are deleted and new leases are fetched as part of functionality enhancements.

Citrix Workspace app for Mac on macOS Monterey Beta

Citrix Workspace app 2109 for Mac has been tested on macOS Monterey Beta 7. Use this setup in a test environment and provide your feedback.

Caution:

Do not use Citrix Workspace app for Mac on macOS Monterey Beta versions in production environments.

Email-based auto-discovery of store

With this release, you can simply provide your email address in Citrix Workspace app for Mac to automatically discover the store associated with the email address. If there are multiple stores associated with a domain, then by default the first store returned by the Global App Configuration Service is added as the store of choice for logging in and accessing a store. Users can always switch to another store if necessary.

Citrix Workspace browser

The Citrix Workspace browser is a native browser running on the client machine which enables users to open web or SaaS applications from within the Citrix Workspace app in a secure manner.

FCitrix Workspace Browser

With a continued focus on enriching the user-experience, the new Workspace browser brings you an enhanced and a more native browser-like experience, complete with the following features:

  • VPN-less access to internal web pages
  • Microphone and webcam support
  • Tabbed browsing experience
  • Multi-window views
  • Editable omnibox
  • Bookmarks
  • Shortcuts on the new tab page
  • Customizable settings
  • Analytics

Admins can enable Secure Workspace Access (SWA) or App protection policies including anti key-logging, anti-screen capture, download, printing, clipboard restrictions, and watermarking functionalities in varying combinations on a per-URL basis.

For more information, see Citrix Workspace Browser documentation.

EPA enhancement

Starting with this release, Citrix Workspace app supports End Point Analysis (EPA) as a pre-authentication scan, before you log in to your workspace. Advanced Endpoint Analysis (EPA) scans the device for endpoint security requirements configured on the Citrix Gateway. When the scan completes successfully, the Citrix Workspace app login window appears.

Note:

This feature works only if you have configured nFactor authentication in your environment.

For more information about the EPA scan, see Advanced Endpoint Analysis scans.

Adaptive audio

With Adaptive audio, you don’t need to configure the audio quality policies on the VDA. Adaptive audio optimizes settings for your environment and replaces legacy audio compression formats to provide an excellent user experience. For more information, see Adaptive Audio.

Support for H.264 Advanced Video Coding (MPEG-4 AVC) with Microsoft Teams

This release includes support for hardware accelerated H.264 video encoding/decoding, which reduces the load on CPU usage and improves your video conferencing experience. The multimedia engine of Citrix HDX optimized Microsoft Teams (HdxRtcEngine.exe) now uses Apple’s Video Toolbox framework for encoding and decoding. This framework compresses and decompresses video faster and in real time. Also, the offloading of encoding and decoding to the GPU is optimized. Hardware accelerated video decoding and encoding is enabled by default if a device supports it. This enhancement reduces the load on the CPU during multimedia usage when Microsoft Teams is optimized with HDX.

What’s new in 2108.1

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2108

Citrix Workspace app for Mac now supports Maximum Transmission Unit (MTU) discovery in Enlightened Data Transport (EDT). It increases the reliability and compatibility of the EDT protocol and provides an improved user experience.

Note:

EDT MTU discovery is supported on macOS Big Sur and later.

What’s new in 2107

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2106

Support for customized URLs through 301 redirects

Citrix Workspace app now allows you to add URLs that redirect to Citrix Workspace from StoreFront or Citrix Gateway through HTTP 301 redirects.

If you’re migrating from StoreFront to Citrix Workspace, you can redirect the StoreFront URL to a Citrix Workspace URL through an HTTP 301 redirect. As a result, when adding an old StoreFront URL, you’re automatically redirected to Citrix Workspace.

Example of a redirect:

The StoreFront URL: https://< Citrix Storefront url>/Citrix/Roaming/Accounts can be redirected to a Citrix Workspace URL: https://<Citrix Workspace url>/Citrix/Roaming/Accounts.

Note:

  • Citrix Workspace app for Mac does not support Dual Tone Multi Frequency (DTMF) with Microsoft Teams due to pending changes from Microsoft.
  • From this release onward, the Citrix Viewer’s version number and the Citrix Workspace app’s version number might not match. This change does not affect your experience.

Service continuity

Service continuity removes or minimizes the dependency on the availability of components that are involved in the connection process. Users can launch their virtual apps and desktops regardless of the health status of the cloud services.

For more information, see Service continuity section in the Citrix Workspace documentation.

What’s new in 2104

Citrix Workspace app for Mac supports manual user sign-on to network shares unless single sign-on is enabled by your organization. To access shared network locations, open Citrix Workspace app, navigate to Files > Network Shares and provide your credentials. For more information about setting up network shares, see Create and manage storage zone connectors.

What’s new in 2102

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2101

Apple silicon (M1 chip) support

Citrix Workspace app for Mac now supports Apple silicon devices (M1 chip) using Rosetta 2 on macOS Big Sur (11.0 and later). As a result, all third party virtual channels must use Rosetta 2. Otherwise, these virtual channels might not work in Citrix Workspace app for Mac on macOS Big Sur (11.0 and later). For more information about Rosetta, see the Apple support article.

Microsoft Teams optimization support for seamless app sessions

Citrix Workspace app for Mac now supports Microsoft Teams optimization for seamless app sessions. As a result, you can launch Microsoft Teams as an application from within the Workspace app. For more information, see the following:

Support for Dual Tone Multi Frequency (DTMF) with Microsoft Teams

Citrix Workspace app for Mac now supports Dual Tone Multi Frequency (DTMF) signaling interaction with telephony systems (for example, PSTN) and conference calls in Microsoft Teams. This feature is enabled by default.

What’s new in 2012

Apple silicon (M1 chip) support preview

Citrix Workspace app for Mac now supports Apple silicon devices (M1 chip) on a preview basis.

Screen sharing optimization with Microsoft Teams

Citrix Workspace app for Mac now supports screen sharing optimization with Microsoft Teams. For more information, see the following:

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2010

Authentication enhancement

To provide a seamless experience, the authentication dialog now appears inside Citrix Workspace app. The Store details appear on the logon screen. Authentication tokens are encrypted and stored so that you don’t need to reenter the credentials in case of a system reboot or session restart.

Note:

This authentication enhancement is applicable only in cloud deployments.

macOS Big Sur support

Citrix Workspace app for Mac is supported on macOS Big Sur (11.0.1).

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2009

Optimization for Microsoft Teams (preview)

Optimization for desktop-based Microsoft Teams using Citrix Virtual Apps and Desktops and Citrix Workspace app. Optimization for Microsoft Teams is similar to HDX RealTime Optimization for Microsoft Skype for Business. The difference is that we bundle all necessary components for Microsoft Teams optimization into the VDA and the Workspace app for Mac. Citrix Workspace app for Mac supports audio and video with Microsoft Teams optimization.

For more information, see the following:

Citrix Workspace app for Mac on macOS Big Sur Beta

Citrix Workspace app 2009 for Mac has been tested on macOS Big Sur Beta 8. Please use this setup in a test environment and provide your feedback. See the Known issues section for issues specific to macOS Big Sur Beta.

Caution:

Do not use Citrix Workspace app for Mac on macOS Big Sur Beta versions in production environments.

Kernel extensions for USB redirection

Citrix Workspace app 2009 for Mac is no longer dependent on kernel extensions (KEXT) for USB redirection.

What’s new in 2008

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

macOS version support

Citrix Workspace app 2008 for Mac is the last release that supports macOS versions High Sierra (10.13) and Mojave (10.14).

What’s new in 2007

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2006

Update to Citrix Analytics Service

Citrix Workspace app is instrumented to securely transmit data to Citrix Analytics Service from ICA sessions that you launch from a browser. For more information on how Citrix Analytics uses this information, see Self-Service for Performance and Self-service search for Virtual Apps and Desktops.

H.264 support for webcam redirection

Citrix Workspace app for Mac now supports the H.264 (also known as MPEG-4 AVC) video compression standard. As a result, 64-bit published apps can now use webcam redirection.

Stability improvements

This release addresses a number of issues that help to improve overall stability.

What’s new in 2005

Language support

Citrix Workspace app for Mac is now available in the Italian language.

Performance improvements

  • This release addresses several issues that help to improve overall performance and stability on the Citrix Workspace (Cloud stores).

  • With this release, cloud users will notice shorter logon times and shorter app enumeration times.

What’s new in 2002

4096-bit length keys in FIPS mode

Citrix Workspace app for Mac now supports RSA keys of 4096-bit length in Federal Information Processing Standard Publication (FIPS 140) cryptography mode.

Performance improvements

This release addresses several issues that help to improve overall performance and stability.

What’s new in 2001

App protection

Citrix Workspace app for Mac now supports app protection. App protection is an add-on feature that provides enhanced security when using Citrix Virtual Apps and Desktops. The feature restricts the ability of clients to be compromised by keylogging and screen capturing malware. App protection prevents exfiltration of confidential information such as user credentials and sensitive information displayed on the screen. The feature prevents users and attackers from taking screenshots and from using keyloggers to glean and exploit sensitive information. For information on app protection configuration on Citrix Virtual Apps and Desktops, see App protection.

Known issues or limitations:

For this feature to function properly, disable the Client clipboard redirection policy on the VDA.

Language support

Citrix Workspace app for Mac is now available in the Portuguese (Brazil) language.

Enhanced third-party virtual channels loading

Citrix Workspace app for Mac now supports superior loading of third-party virtual channels. This enhances the user experience in the following ways:

  • Third-party virtual channels (for example, RealTime Media Engine) do not need to be installed again when you uninstall and then reinstall Citrix Workspace app.
  • Users with standard account privileges can also have an Optimized Real Time Optimization Pack experience even when their RealTime Media Engine was installed by an administrator.

What’s new in 1912

Workspace with intelligence

This version of Citrix Workspace app for Mac is optimized to take advantage of the upcoming intelligent features when they are released. For more information, see Workspace Intelligence Features - Microapps.

What’s new in 1910.2

This release resolves issues with Citrix Workspace Updates and macOS Catalina.

  • Customers using Citrix Workspace app 1910 and 1910.1 for Mac must upgrade to Citrix Workspace app for Mac 1910.2 manually to receive future updates through Citrix Workspace Updates.
  • Customers using Citrix Workspace app 1906 for Mac or earlier can get Citrix Workspace app 1910.2 for Mac through Citrix Workspace Updates.

What’s new in 1910.1

This release addresses several issues that help to improve overall performance and stability.

What’s new in 1910

macOS Catalina support

Citrix Workspace app for Mac is supported on macOS Catalina.

Note:

When opening Citrix Workspace app for Mac and Citrix Viewer for the first time on macOS Catalina, the OS prompts users to allow notifications from Citrix Viewer. Click Allow to receive notifications related to Citrix Workspace app for Mac.

Cipher suite update

The following cipher suites are deprecated for enhanced security:

  • Cipher suites with prefix “TLS_RSA_*”
  • Cipher suites RC4 and 3DES
  • TLS_RSA_WITH_AES_256_GCM_SHA384 (0x009d)
  • TLS_RSA_WITH_AES_128_GCM_SHA256 (0x009c)
  • TLS_RSA_WITH_AES_256_CBC_SHA256 (0x003d)
  • TLS_RSA_WITH_AES_256_CBC_SHA (0x0035)
  • TLS_RSA_WITH_AES_128_CBC_SHA (0x002f)
  • TLS_RSA_WITH_RC4_128_SHA (0x0005)
  • TLS_RSA_WITH_3DES_EDE_CBC_SHA (0x000a)

Citrix Workspace app for Mac supports only the following cipher suites:

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)

For DTLS 1.0 users, Citrix Workspace app for Mac 1910 supports only the following cipher suite:

  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)

Citrix recommends you to upgrade your NetScaler version to 12.1 or later if you want to use DTLS 1.0. Otherwise, it falls back to TLS based on the DDC policy. For more information, see Knowledge Center article CTX250104.

Citrix Casting updates

Citrix Casting now disconnects automatically when users close the laptop lid.

What’s new in 1906

Citrix Casting updates

Control your session on the Citrix Ready workspace hub using peripheral devices. You can now use the keyboard and mouse on both the hub and the device to manage the session. For more information, see Citrix Ready workspace hub.

Language support

Citrix Workspace app for Mac is now available in the Dutch language.

What’s new in 1903.1

Citrix Casting updates

Citrix Casting has been updated throughout with new features and enhancements. For more information on Citrix Casting, see Citrix Casting.

What’s new in 1901

This release addresses several issues that help to improve overall performance and stability.

What’s new in 1812

Citrix Casting

Citrix Casting is used to cast your Mac screen to nearby Citrix Ready workspace hub devices. In this release, support is provided to mirror your Mac screen to workspace hub connected monitors.

For more information on Citrix Casting, see Configure Citrix Casting.

Keyboard layout synchronization

Starting with this release, Citrix Workspace app for Mac provides dynamic synchronization of the keyboard layout from the client to a Linux VDA in a session. This enables you to switch among preferred keyboard layouts on the client device, providing a consistent user experience when, for example, switching the keyboard layout from English to Spanish.

For more information on configuring keyboard layout, see Keyboard layout. For more information on configuring keyboard layout sync on Linux VDAs, see Dynamic keyboard layout synchronization.

Enhanced client IME experience

Starting with this release, Citrix Workspace app for Mac provides a better user experience with client IME input and Linux VDAs. Using this feature, you can see two improvements in client IME input:

  • The candidate window with the list of composing characters always appears beside the insertion point rather than in the previous left-bottom corner location.
  • The composed characters shown in the VDA are marked so that you do not confuse them with the determined characters.

This feature depends on the keyboard layout synchronization feature.

For more information on configuring this client IME enhancement, see Enhanced client IME. For more information on configuring client IME on Linux VDA, see Client IME user interface synchronization.

Selective H264

Selective H264 allows parts of the screen that change rapidly, such as when playing a video, to be received as an H264 stream. To enable Selective H264, set the Use Video Codec for Compression policy to For Actively Changing Regions.

What’s new in 1809

macOS Mojave support

Citrix Workspace app for Mac fully supports macOS Mojave, including Dark Mode.

WebApp support

Secure Browser for Citrix Workspace app for Mac now supports cookies and redirects when using Citrix Gateway.

What’s new in 1808

64-bit support

Citrix Workspace app for Mac is now fully 64-bit compliant.

Note:

Users who upgrade to Citrix Workspace app will not have an optimized Skype for Business (Lync) experience due to a bitness mismatch. Citrix Workspace app for Mac is 64-bit, while the currently installed version of RTME is 32-bit. As a workaround, consider using the RTME preview release.

Note:

32-bit custom virtual channels no longer work and must be updated to 64-bit.

Federated authentication

Citrix Workspace app for Mac now supports federated authentication through Azure Active Directory.

Show or hide the remote language bar

Starting with this release, you can choose to show or hide the remote language bar in an application session using the GUI. The language bar displays the preferred input language in a session. In earlier releases, you can change this setting using only the registry keys on the VDA. Starting with Citrix Workspace app for Mac version 1808, you can change the settings using the Preferences dialog. The language bar appears in a session by default.

For more information, see Configuration and Knowledge Center article CTX231913.

Note:

This feature is available in sessions running on VDA 7.17 and later.

Support for Citrix Analytics

Citrix Workspace app is instrumented to securely transmit logs to Citrix Analytics. The logs are analyzed and stored on Citrix Analytics when enabled. For more information about Citrix Analytics, see Citrix Analytics documentation.

Fixed issues

Fixed issues in 2109.1

  • If you have opened a protected app, an unprotected SaaS app, and a protected desktop session, the browser exits unexpectedly when you switch from the protected desktop session window to the unprotected SaaS app. [CTXBR-2087]

  • If your admin has installed external extensions in Google Chrome, the Citrix Workspace Browser crashes when you open it. [CTXBR-2135]

Fixed issues in 2109

  • After you sign in to the Workspace app for Mac, you are prompted for authentication after a few hours. [RFMAC-10032]

  • When you add a store in the Workspace app, change the authentication domain in the server console, leave the app idle for a few minutes, and then open any app or desktop session, the workspace app may crash. [RFMAC-10133]

  • When a virtual app or desktop is already running and you start another virtual app or desktop, Citrix Viewer appears but the virtual app does not open. This issue occurs on devices running macOS 11.6. [RFMAC-10134]

Fixed issues in 2108.1

When a virtual app or desktop is already running and you start another virtual app or desktop, Citrix Viewer appears but the virtual app does not open. This issue occurs on devices running macOS 11.6. [RFMAC-10134]

Fixed issues in 2108

  • There is a lag in video during conference calls in Microsoft Teams. [HDX-32603]

  • On Mac clients running macOS Big Sur, an HTTP 404 or HTTP/1.1 internal server error might occur. The issue occurs when attempting to reconnect to sessions. [RFMAC-9448]

Fixed issues in 2107

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 2106

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 2104

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 2102

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 2101

  • Attempts to open a Microsoft Teams meeting using OWA (Outlook Web App) might fail, causing all related windows to exit unexpectedly. [CTXBR-1175]
  • When you start a video call, Microsoft Teams might become unresponsive, displaying a Citrix HDX not connected error. [RFMAC-6727]
  • On macOS Big Sur (11.0.1), attempts to connect USB devices might fail, causing the session to exit unexpectedly. [RFMAC-7079]
  • In a published desktop, files saved to your local Mac device might display a file created date of 30 Nov 1979 instead of the current date. [CVADHELP-16309]
  • Sometimes, the logon screen in published apps might not display properly, resulting in a reduced window size and red background color. [CVADHELP-16027]
  • Audio calls might disconnect on your side when you disconnect and connect audio devices. [RFMAC-7371]
  • Attempts to copy text from within Office 365 apps might succeed even when the clipboard restriction policy is enabled. [CTXBR-1166]
  • Attempts to launch Microsoft Teams might fail due to issues with the HDX RealTime Connector engine and the following error message appears.

    Sorry, we couldn't connect you

    [CVADHELP-16432]

Fixed issues in 2012

  • When using Citrix Workspace app for Mac 2008 or later, attempts to launch multiple instances of a published application might fail. [CVADHELP-16019]
  • Attempts to launch Generic USB redirection might fail when you use a USB docking station. [RFMAC-6687]
  • Attempts to open a window using CTRL+O in published desktops might result in two open windows. [CVADHELP-15747]
  • When using Citrix Workspace app for Mac on macOS Big Sur Beta, audio calls might disconnect. The issue occurs when you disconnect audio devices and connect different audio devices during an audio call. [RFMAC-6112]
  • HDX RealTime Connector engine might exit unexpectedly when you turn the camera on and off in Microsoft Teams. [RFMAC-6293]
  • Attempts to launch Citrix Files from within Workspace app for Mac might fail due to issues with single sign-on. [RFMAC-4477]

Fixed issues in 2010

  • Attempts to launch published desktops or applications might fail, displaying an error message. The issue occurs if your computer name contains special characters. [CVADHELP-15492]
  • Attempts to sign in to published applications and desktop sessions might fail. The issue occurs when you use a mouse to click OK to sign in. [CVADHELP-15300]

Fixed issues in 2009

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 2008

If you add the EULA on VDAs, attempts to launch published desktops might result in a gray or black screen. [CVADHELP-14986]

Fixed issues in 2007

  • When a user enables Enlightened Data Transport (EDT) on Citrix Gateway, issues in the client audio settings might cause Citrix Workspace app for Mac to exit unexpectedly. [CVADHELP-14686]

  • When the Intel SDK is used on VDAs that have the Use video codec for compression policy enabled, attempts to launch published desktops might result in a green screen. [CVADHELP-13647]

  • Attempts to get the WMI (Windows Management Instrumentation) latency data might fail in Citrix Workspace app for Mac versions 2002 and 2005. [RFMAC-4325]

Fixed issues in 2006

  • Attempts to sign in to Citrix Workspace app for Mac might fail, displaying an unrelated UI. As a workaround, click Refresh apps on the menu to load the store. [RFMAC-4063]

Fixed issues in 2005

  • Attempts to sign in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail, displaying the following error message: “Could not detect the specified account.” [CVADHELP-14155]

  • Sometimes, the main window of a published instance of Microsoft Outlook might become black when its modal window is in focus. [CVADHELP-14169]

Fixed issues in 2002

  • Attempts to launch a session in Citrix Workspace app on macOS Catalina (10.15.2) using PIV smart cards might fail, displaying the following error message: “One or more root certificates is not valid.” [RFMAC-3365]

  • Attempts to type in published apps (such as Notepad and so on) with the language set to Chinese or Japanese might fail. [RFMAC-3556]

Fixed issues in 2001

  • Attempts to launch published desktops with the 16 bpp maximum color depth policy enabled on a MacBook might display a gray screen and become unresponsive. [CVADHELP-13605]

  • Attempts to paste screenshots taken in the DingTalk app into published instances of Microsoft Paint and Microsoft Word might fail, displaying a blank screen or an error message, respectively. [CVADHELP-13938]

Fixed issues in 1912

  • When using Citrix Workspace app for Mac versions 1812 or 1901, attempts to move published apps across the screen are slow to respond. [RFMAC-2300]

  • Attempts to sign in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail. [RFMAC-2788]

  • When using Citrix Workspace app for Mac version 1909, opening an .ICA file with non-English names might cause Citrix Viewer to exit unexpectedly. [RFMAC-2986]

  • Attempts to launch published Microsoft Outlook and PowerShell apps are either unresponsive or slow to respond after upgrading Citrix Workspace app for Mac. [LD1192]

  • Windows of published apps either do not update or are slow to update when you move them across the screen. [LD1485]

Fixed issues in 1910.2

This release also addresses several issues that help to improve overall performance and stability.

Fixed issues in 1910.1

  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green bar at the bottom of the video preview. [RFMAC-2317]
  • Launching a session with a smartcard through Citrix Gateway might fail, displaying the error message “The remote SSL peer sent a handshake failure alert”. [RFMAC-2727]
  • When SAML authentication is enabled, the authentication screen might be slow or unresponsive. As a workaround, restart the device. [RFMAC-3047]
  • Denying automation permission after launching subscribed apps might cause Citrix Workspace app for Mac to become unresponsive. [RFMAC-3048]

Fixed issues in 1910

  • Copying text from Citrix Workspace app for Mac to another application might display incorrect characters. [RFMAC-2581]
  • Signing in to Citrix Workspace app for Mac might take longer than expected. [RFMAC-2608]
  • Using a proxy to connect might cause the proxy to exit unexpectedly. [RFMAC-2612]
  • Mouse movements might be out of sync in seamless apps when using more than one monitor. [RFMAC-2623]
  • Signing back into Citrix Workspace app for Mac might cause the app to exit unexpectedly. [RFMAC-2679]
  • When you use the Command-Tab hotkey to switch tabs, the virtual desktop becomes unresponsive. [RFMAC-2691]
  • Launching the ShareFile app fails when enhanced security is on. [RFMAC-2724]
  • Citrix Viewer might consume an excessive amount of CPU. [RFMAC-2777]

Fixed issues in 1906

  • Smart card sessions might disconnect randomly. [RFMAC-1816, RFMAC-2313]
  • Disconnected sessions might cause Citrix Workspace app for Mac to become unresponsive. [RFMAC-2137]
  • The webview window displays over all applications. [RFMAC-2146]
  • After waking a MacBook, Citrix Workspace app for Mac repeatedly prompts for authentication. [RFMAC-2161]
  • When logging on, an error might appear to say the server cannot be found. [RFMAC-2192]
  • Launching a webapp without single sign-on configured might cause a 401 error instead of prompting for credentials. [RFMAC-2194]
  • Seamless application windows might disappear when moved to a secondary monitor. [RFMAC-2314]
  • A “Page could not load” error page occasionally displays. [RFMAC-2322]
  • Users might not be able to select menus when using the published Microsoft Outlook app. [RFMAC-2335]
  • Using a webform might display an authentication error. [RFMAC-2349]
  • When attempting to connect through Citrix Gateway and virtual server is configured to use signed Intermediate certificates, Citrix Workspace app for Mac exits unexpectedly with an SSL 61 error. [RFMAC-2393]
  • Credentials for certain websites might clear, not allowing users to sign in. [RFMAC-2394]
  • Launching an Outlook web app displays a blank page. [RFMAC-2395]
  • When minimizing and maximizing seamless applications, the app might not redraw properly. [RFMAC-2411]
  • Users might not be able to upload files to Jira when launched as a published app. [RFMAC-2467]

Fixed issues in 1903.1

  • Citrix Workspace app for Mac might exit unexpectedly when launching desktop sessions.
  • Certain custom applications might not launch. [RFMAC-2081]
  • When moving the Notepad app, the app might move to the background when two or more apps are active. [RFMAC-2107]
  • When attempting to edit a Citrix Workspace store, the Citrix Files UI appears instead. [RFMAC-2111]
  • When you click the dock icon after launching a seamless app but before the seamless app is ready, the session is no longer seamless. [RFMAC-2139]
  • After waking a MacBook from sleep, Citrix Workspace repeatedly asks for authentication. [RFMAC-2161]
  • After reconnecting to a seamless VDA session, the graphics in the session might be distorted. [RFMAC-2176]
  • When using a local keyboard layout and a Japanese keyboard, deleting uncommitted typed characters might not work correctly. [RFMAC-2287]

Fixed issues in 1901

  • Apps might not launch after upgrading Citrix Workspace app for Mac. [RFMAC-2003]
  • USB audio redirection might not work correctly. [RFMAC-2043]
  • You cannot select drop-down menus in seamless versions of Microsoft Outlook. [RFMAC-2079]
  • Sessions might become unresponsive when using seamless applications. [RFMAC-2083]
  • Sessions might become unresponsive when minimizing or maximizing windows spanning multiple monitors. [RFMAC-2103]

Fixed issues in 1812

  • After checking a tooltip in a Microsoft Office application, a black area remains where the tooltip was displayed. [RFMAC-1793]
  • Sessions might appear blurry when using a Retina display. [RFMAC-1944]
  • Using the three finger swipe gesture on a trackpad in a session running on three monitors might not work correctly. [RFMAC-1968]
  • Citrix Viewer might use App Nap when running in the background. [RFMAC-1979]
  • After a network connection drops, the logon page might take longer than usual to reappear once reconnected to the network. [RFMAC-2001]
  • Pressing Delete might delete more than one character. [RFMAC-2011]
  • VDAs with EDT enabled might become unresponsive when playing YouTube videos for more than three minutes. [RFMAC-2017]
  • If the Citrix Receiver Launcher is registered with Google Chrome, upgrading to Citrix Workspace app doesn’t allow session launches from Chrome. [RFMAC-2020]
  • The Use Video Codec for Compression policy might not work correctly. [RFMAC-2021]

Fixed issues in 1809

  • Sessions that have reconnected might not stay connected. [RFMAC-1823]

Fixed issues in 1808

  • On dual GPU Macs, the client might use the discrete GPU on battery power instead of the more power efficient integrated GPU. [RFMAC-1439]
  • The client might not upgrade correctly when installed with JamF. [RFMAC-1523]
  • USB devices might not appear in a session when attempting to use them for generic USB redirection. [RFMAC-1592]
  • Checking for client updates might fail with a “Problem Checking for Updates” error. [RFMAC-1589]
  • When more than one published app window is open, activating a published application window can result in a different published app window coming to the foreground. [RFMAC-1696]

Known issues

Known issues in 2109.1

No new issues have been observed in this release.

Known issues in 2109

  • If you have configured the Workspace app using the .cr file, and signed in with your credentials, the home page appears after a delay. [RFMAC-9990]

  • If a Progressive Web App (PWA) that is protected is opened on macOS, the App Protection policies aren’t enforced. [RFMAC-10128]

  • After you add stores in the Workspace app and change the Current Reauthentication Period in Reauthentication Period for Workspace App and switch from on-premises to the cloud store after a few minutes, you are signed out of the Cloud burrito store and an authentication prompt appears. Once you sign in to the Workspace app, the spinner appears indefinitely and you are unable to sign in. [RFMAC-10140]

Known issues in 2108.1

No new issues have been observed in this release.

Known issues in 2108

When you start a subscribed SaaS app after changing the authentication domain in the server console, the session does not start and the following error message appears:

“AuthDomain has changed. Please sign in again after some time” [RFMAC-9616]

Known issues in 2107

When you change the authentication domain in the server console and sign in with your credentials, the following error message appears:

“Cannot connect to the server”

You can access the store once you click OK. [RFMAC-9494]

Known issues in 2106

A black window appears when you share your screen. [HDX-30083]

Known issues in 2104

No new issues have been observed in this release.

Known issues in 2102

No new issues have been observed in this release.

Known issues in 2101

  • Attempts to access files under Network Shares from within Workspace app for Mac might fail even when the option is enabled. [RFMAC-7272]
  • On macOS Big Sur, attempts to launch the web SAML single sign-on app on Citrix Workspace app for Mac might fail, displaying the following error message.

    Page could not load. Please try again later or contact your administrator for assistance. Incident ID:-202

    [RFMAC-7282]

Known issues in 2012

  • When you start a video call, Microsoft Teams might become unresponsive, displaying a Citrix HDX not connected error. As a workaround, restart Microsoft Teams or the VDA. [RFMAC-6727]
  • Video calls on Microsoft Skype for Business are not supported on macOS Big Sur (11.0.1).
  • On macOS Big Sur (11.0.1), attempts to connect USB devices might fail, causing the session to exit unexpectedly. As a workaround, reconnect the USB device. [RFMAC-7079]

Known issues in 2010

  • On Skype for Business, incoming video is not visible on macOS Big Sur (11.0.1).
  • When using Citrix Workspace app for Mac 2008 or later, attempts to launch multiple instances of a published application might fail. [CVADHELP-16019]

  • Attempts to launch Generic USB redirection might fail when you use a USB docking station. [RFMAC-6687]

  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green, black, or a distorted rectangular bar at the bottom of the video preview. [RFMAC-2829]

Known issues in 2009

macOS Big Sur Beta

  • In a cloud deployment, published desktops might launch with a mismatch in background color. The issue occurs intermittently on some macOS Big Sur Beta versions. [RFMAC-6343]
  • The installer icon for Citrix Workspace app for Mac might be missing when you open the CitrixWorkspaceApp.dmg file. The issue occurs intermittently on some macOS Big Sur Beta versions. [RFMAC-6378]

Optimization for Microsoft Teams (preview)

  • Only third-party applications (for example, Microsoft PowerPoint) can be shared when you use screen sharing in Microsoft Teams on Citrix Workspace app for Mac. However, incoming screen sharing is fully supported. [RFMAC-3403]
  • HDX RealTime Connector engine might exit unexpectedly when you turn the camera on and off in Microsoft Teams. [RFMAC-6293]
  • HDX RealTime Connector engine might exit unexpectedly when you switch camera devices on an optimized video call in Microsoft Teams. [RFMAC-6157]
  • Audio and video calls might disconnect when you switch networks in Microsoft Teams. [RFMAC-6292]
  • When using Citrix Workspace app for Mac on macOS Big Sur Beta, audio calls might disconnect. The issue occurs when you disconnect audio devices and connect different audio devices during an audio call. [RFMAC-6112]

Known issues in 2008

No new issues have been observed in this release.

Known issues in 2007

No new issues have been observed in this release.

Known issues in 2006

No new issues have been observed in this release.

Known issues in 2005

  • Attempts to sign in to Citrix Workspace app for Mac might fail, displaying an unrelated UI. As a workaround, click Refresh apps on the menu to load the store. [RFMAC-4063]

Known issues in 2002

  • Citrix Workspace app for Mac supports webcam redirection only for 32-bit published apps. As a result, webcam redirection for the 64-bit published Microsoft Teams app is not supported. [RFMAC-2199]

  • Citrix Workspace app for Mac does not support high DPI (Retina) displays. As a result, text might appear blurry on those devices. [RFMAC-650]

  • Attempts to sign in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail, displaying the following error message: “Could not detect the specified account.” [CVADHELP-14155]

Known issues in 2001

  • Attempts to sign in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail, displaying the following error message: “Could not detect the specified account.” [CVADHELP-12609]

  • Attempts to launch a session in Citrix Workspace app on macOS Catalina (10.15.2) using PIV smart cards might fail, displaying the following error message: “One or more root certificates is not valid.” [RFMAC-3365]

Known issues in 1912

No new issues have been observed in this release.

Known issues in 1910.2

  • Signing in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail. [RFMAC-2788]

Known issues in 1910.1

  • Signing in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail. [RFMAC-2788]

Known issues in 1910

  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green bar at the bottom of the video preview. [RFMAC-2317]
  • Launching a session with a smartcard through Citrix Gateway might fail, displaying the error message “The remote SSL peer sent a handshake failure alert”. [RFMAC-2727]
  • Signing in to Citrix Workspace app on macOS Catalina using PIV smart cards might fail. [RFMAC-2788]
  • When SAML authentication is enabled, the authentication screen might be slow or unresponsive. As a workaround, restart the device. [RFMAC-3047]
  • Denying automation permission after launching subscribed apps might cause Citrix Workspace app for Mac to become unresponsive. As a workaround, go to System Preferences > Security and Privacy > Privacy > Automation and allow permissions for Citrix Viewer.app, Citrix Workspace.app, and all subscribed apps. [RFMAC-3048]

Known issues in 1906

  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green bar at the bottom of the video preview. [RFMAC-2317]

Known issues in 1903.1

  • Smart card sessions might disconnect randomly. [RFMAC-1816]
  • When logging on, an error might appear to say the server cannot be found. [RFMAC-2192]
  • When using a MacBook Pro 2018 and later and FaceTime, users might see a green bar at the bottom of the video preview. [RFMAC-2317]

Known issues in 1901

  • Smart card sessions might disconnect randomly. [RFMAC-1816]

Known issues in 1812

  • Smart card sessions might disconnect randomly. [RFMAC-1816]
  • USB audio redirection might not work correctly. [RFMAC-2043]

Known issues in 1809

  • App and desktop sessions might not launch when using Safari version 12. As a workaround, see Knowledge Center article CTX238286. After the workaround, Safari asks for permissions which users have to allow every time to launch sessions.

Known issues in 1808

  • When an error occurs with an app using Secure SaaS, the error that appears inside the browser is not localized. [RFMAC-1836]

Third-party notices

Citrix Workspace app might include third-party software licensed under the terms defined in the following document:

Citrix Workspace app for Mac Third-Party Notices

About this release