Product Documentation

Device Manager

May 07, 2015

You can install Device Manager 8.6 on Windows Server. Before you install Device Manager, you must install the Java components, which include:

  • Oracle Java SE 7 JDK (JDK Download Edition) update 11 and later
  • Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 7

After you download Device Manager to the Windows Server, you run the installation program. This section describes the selections available in the installation program and how to configure the settings.

Installing Patches for Device Manager

If a patch has been issued to resolve a problem that applies to your situation and Device Manager implementation, you may download one or more appropriate patches for your system.

Patches follow the naming convention of 'a_patch_###_xxxx.jar' where ### signs are the version release number for Device Manager and xxxx refers to the patch number.

To install the patch, copy the file 'a_patch_###_xxxx.jar' to the following directory %systemroot%\Program Files (x86)\Zenprise\ZenpriseDevice Manager\tomcat\webapps\zdm\WEB-INF\lib or the directory in which you installed Device Manager.

After you copy the file to the directory, restart the Device Manager service.

Choosing Device Manager Components to Install

If you are installing Device Manager on your computer for the first time, select Full install. When you select this option, the following components are installed:

  • The Device Manager server
  • The Device Manager repository database (PostgreSQL) as well as the database and requisite tables
  • The integrated web application server hosting the Device Manager server
Note: If you install an Application Server prior to installing Device Manager, remove the Application Server before installing Device Manager.

Installing Databases

Device Manager includes the PostgreSQL database server installation. If you installed a SQL database server on your computer or another server, clear the PostgreSQL check box in the list of components during the installation wizard. The install type switches automatically to Custom. When using Microsoft SQL Server, refer to the Microsoft installation instructions. If you do not clear the check box, the PostgreSQL installation wizard appears with configuration instructions.

If you install PostgreSQL, an installation wizard appears. The installation program automatically selects all of the default PostgreSQL options required to install an Device Manager server. However, you can check additional options you want to install. You can also change the installation location with the Browse button.

During installation of PostgreSQL, define the service account that runs the PostgreSQL server. The Service name, Account name, and Account domain fields are already completed. You need to enter a password for the service account.

If the user account does not exist, you receive a prompt to confirm creation of the account. In addition, if the password you choose is not a strong password, you are prompted to replace the password with a strong password. Click No in the message dialog box to keep the password you originally entered.

Installing License Files

After you configure the PostgreSQL database, you can then install licenses. If you are using a different SQL database and did not install PostgreSQL, after choosing the initial components and installation location, you install the licenses.