XenMobile Server

XenMobile Server 10.16 Current Release

XenMobile Server is an on-premises enterprise mobility management solution that offers mobile device management (MDM) and mobile application management (MAM).

The mobile productivity apps are productivity and communication apps that are offered as a part of the XenMobile solution. For information about the mobile productivity apps, see mobile productivity apps.

The cloud service version of XenMobile Server is called Citrix Endpoint Management. For information specific to the XenMobile cloud offering, see Citrix Endpoint Management.

XenMobile Migration Service

If you’re using XenMobile Server on-premises, our Migration Services team can get you started with Endpoint Management. Citrix Endpoint Management provides secure and simplified device enrollment, configuration, and administration of endpoints using the Cloud environment. For information, see Simplicity with Citrix Endpoint Management Service.

To start migration, contact your local Citrix salesperson or Citrix partner.


  • XenMobile Server:
    • One of the latest three versions of the on-premises XenMobile Server deployment
    • A local administrator account
    • PKI passwords
    • Valid XenMobile Server SSL Listener certificate. The certificate can’t be a wildcard and must not expire for at least six months.
  • Citrix Cloud:
    • Citrix Cloud account
    • Citrix Cloud Connectors installed on at least two dedicated machines running Windows Server 2012 R2 or later. For details, see Citrix Cloud Connector.
    • Windows Server 2008 R2 or later to support forest and domain functional levels in Active Directory
  • XenMobile database requirements:
    • Microsoft SQL Server 2014 SP3 or later: Endpoint Management requires that you provide the on-premises SQL service account password. For more information about the database requirements and compatibility, see System requirements.
    • SQL Server Management Studio: Endpoint Management requires the latest version of SQL Server Management Studio to create a BACPAC file.
  • Citrix ADC: To test MAM functionality, Endpoint Management requires a separate Citrix ADC appliance.
  • Connection scheduling device policy: Prior to migration, configure the connection scheduling device policy to require a connection for 2 hours or more. We recommend that you use Firebase Cloud Messaging to control connections between Endpoint Management and Android, Android Enterprise, and Chrome OS devices. For more information, see Connection scheduling device policy and Firebase Cloud Messaging.

The following diagram shows the Endpoint Management migration flow:

Migration flow

The migration process includes the following steps:

  1. Citrix assesses the customer’s on-premises environment to determine the best migration experience.
  2. The customer creates a BACPAC file that has data from the on-premises database.
  3. After the customer provides a BACPAC file, the Migration Services team assists the customer with the conversion of the database into a cloud-ready environment.
  4. To support single sign-on across all applications, the Migration Services team helps the customer configure Citrix Gateway.
  5. For the final stage of migration, the customer has two options:
    • Test drive: Using a limited number of test devices, the customer points the devices to our cloud-hosted DNS to connect them with Endpoint Management. The migration from XenMobile Server to Citrix Endpoint Management doesn’t require the customer to re-enroll end user devices.
    • Production switchover: The customer creates a CNAME record that acts as a subdomain for load balancing in the Cloud. The customer’s enrollment URL remains unchanged.

More information

These blogs discuss the XenMobile Migration service:

Current and prior version of XenMobile

For the XenMobile Server and apps, Citrix supports the current and prior version of XenMobile, including Rolling Patches. The current version is 10.16, and the prior version is 10.15. For all security related fixes, you must upgrade to the latest version of XenMobile Server. The latest software is available at XenMobile Server 10 download page.

For a list of new features, known issues, and fixed issues in the current and prior versions of XenMobile Server, see:

For PDFs of the documentation for all versions earlier than the most recent version, see the Archive List of Legacy Documents.

XenMobile 9. This version reached the End of Life (EOL) lifecycle status from June 30, 2017. When a product release reaches EOL, you can use the product within the terms of your product licensing agreement, but the available support options are limited. Historical information appears in the Knowledge Center or other online resources. The documentation is no longer updated and is provided on an as-is basis. For more information about product lifecycle milestones, see the Product Matrix.

For five years beyond the EOL date, you can download a PDF of the XenMobile 9 documentation from the Archive List of Legacy Documents.

For information about moving from XenMobile 9 to XenMobile Service via Citrix Cloud, see this Citrix.com blog.


For important information about upgrades, see What’s new.

To do the upgrade, download the latest binary available: Go to https://www.citrix.com/downloads. Navigate to Citrix Endpoint Management (and Citrix XenMobile Server) > XenMobile Server (on-premises) > Product Software > XenMobile Server 10. On the tile for the XenMobile Server software for your hypervisor, click Download File.

For more information about upgrading from XenMobile 10.14.x or 10.13.x, see Upgrade.

To install the latest version of XenMobile Server, see Install and configure.

XenMobile Server 10.16 Current Release