Mobile Service Provider

You can enable XenMobile to use the Mobile Service Provider interface to query BlackBerry and Exchange ActiveSync devices and issue operations.

For example, your organization may have 1,000 users and each user may use one or more devices. After you communicate to every user that he or she must enroll their devices with XenMobile for management, the XenMobile console indicates the number of devices that users enroll. By configuring this setting, you can determine how many devices connect to Exchange Server. In this way, you can do the following:

  • Determine if any users still need to enroll their devices.
  • Issue commands to user devices that connect to Exchange Server, such as data wipes.
  1. In the XenMobile console, click the gear icon in the upper-right corner. The Settings page appears.
  2. Under Server, click Mobile Service Provider. The Mobile Service Provider page appears.

    Image of Mobile Service Provider page

  3. Configure these settings:

    • Web service URL: Type the URL of the Web service; for example, http://<XmmServer>/services/xdmservice
    • User name: Type the user name in the format domain\admin.
    • Password: Type the password.
    • Automatically update BlackBerry and ActiveSync device connections: Select whether to automatically update device connections. The default is OFF.
    • Click Test Connection to verify connectivity.
  4. Click Save.

Mobile Service Provider

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