Product Documentation

APN device policy

You can add a custom Access Point Name (APN) device policy for iOS, Android, and Windows Mobile/CE devices. You use this policy if your organization does not use a consumer APN to connect to the Internet from a mobile device. An APN policy determines the settings used to connect your devices to a specific phone carrier’s General Packet Radio Service (GPRS). This setting is already defined in most newer phones.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

iOS settings

Image of Device Policies configuration screen

  • APN: Type the name of the access point. This must match an accepted iOS APN or the policy will fail.
  • User name: This string specifies the user name for this APN. If the user name is missing, the device prompts for the string during profile installation.
  • Password: The password for the user for this APN. For obfuscation purposes, the password is encoded. If it is missing from the payload, the device prompts for the password during profile installation.
  • Server proxy address: The IP address or URL of the APN proxy.
  • Server proxy port: The port number for the APN proxy. This is required if you entered a server proxy address.
  • Under Policy Settings, next to Remove policy, click either Select date or Duration until removal (in hours).
    • If you click Select date, click the calendar to select the specific date for removal.
    • In the Allow user to remove policy list, click Always, Password required, or Never.
    • If you click Password required, next to Removal password, type the necessary password.

Android settings

Image of Device Policies configuration screen

  • APN: Type the name of the access point. This must match an accepted Android APN or the policy will fail.
  • User name: This string specifies the user name for this APN. If the user name is missing, the device prompts for the string during profile installation.
  • Password: The password for the user for this APN. For obfuscation purposes, the password is encoded. If it is missing from the payload, the device prompts for the password during profile installation.
  • Server: This setting, which predates smart phones, is usually empty. It references a Wireless Application Protocol (WAP) gateway server for phones that could not access or render standardweb sites.
  • APN type: This setting must match the carrier’s intended use for the access point. It is a comma separated string of APN service specifiers and must match the wireless carrier’s published definitions. Examples include:
    • *. All traffic goes through this access point.
    • mms. Multimedia traffic goes through this access point.
    • default. All traffic, including multimedia, goes through this access point.
    • supl. Secure User Plane Location is associated with assisted GPS.
    • dun. Dial Up Networking is outdated and should rarely be used.
    • hipri. High priority networking.
    • fota. Firmware over the air is used for receiving firmware updates.
  • Authentication type: In the list, click the type of authentication to be used. Defaults to None.
  • Server proxy address: The IP address or URL of the carrier’s APN HTTP proxy.
  • Server proxy port: The port number for the APN proxy. This is required if you entered a server proxy address.
  • MMSC: The MMS Gateway Server address provided by the carrier.
  • Multimedia Messaging Server (MMS) proxy address: This is the multimedia messaging service server for MMS traffic. MMS succeeded SMS for sending larger messages with multimedia content, such as pictures or videos. These servers require specific protocols (such as MM1, … MM11).
  • MMS port: The port used for the MMS proxy.

Windows Mobile/CE settings

Image of Device Policies configuration screen

  • APN: Type the name of the access point. This must match an accepted Android APN or the policy will fail.
  • Network: In the list, click the type of network to use. The default is Built-in office.
  • User name: This string specifies the user name for this APN. If the user name is missing, the device prompts for the string during profile installation.
  • Password: The password for the user for this APN. For obfuscation purposes, the password is encoded. If it is missing from the payload, the device prompts for the password during profile installation.

APN device policy