XenMobile Server

Import iOS & macOS Profile device policy

You can import device configuration XML files for iOS and macOS devices into XenMobile. The file has device security policies and restrictions that you prepare with the Apple Configurator.

You can place an iOS device in Supervised mode with the Apple Configurator, as described later in this article. For more information about using the Apple Configurator to create a configuration file, see Apple Configurator Support.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

iOS and macOS settings

Image of Device Policies configuration screen

  • iOS configuration profile or macOS configuration profile: To select the configuration file to import, click Browse and navigate to the file location.

Place an iOS device in Supervised mode with the Apple Configurator

To use the Apple Configurator, you need an Apple computer running macOS 10.7.2 or later.


Placing a device into Supervised mode installs the selected version of iOS on the device, completely wiping the device of any previously stored user data or apps.

  1. Install the Apple Configurator from iTunes.

  2. Connect the iOS device to your Apple computer.

  3. Start the Apple Configurator. The Configurator shows that you have a device to prepare for supervision.

  4. To prepare the device for supervision:

    1. Switch the Supervision control to On. Citrix recommends that you choose this setting if you intend to maintain control of the device on an ongoing basis by reapplying a configuration regularly.

    2. Optionally, provide a name for the device.

    3. In iOS, click Latest for the latest version of iOS you want to install.

  5. When you’re ready to prepare the device for supervision, click Prepare.

Import iOS & macOS Profile device policy