- Workspace configuration
This article shows administrators how to configure workspaces for subscribers, who might be using one or more services available from Citrix Cloud.
This screenshot is an example of what the workspace experience looks like to your subscribers. This interface is evolving and may look different to what your subscribers are working with today. For example, it might say "StoreFront" at the top of the page instead of "Workspace".
Workspace Configuration and the new workspace experience are available to all XenApp Essentials Service customers, to all new (from December 2017) XenApp and XenDesktop Service customers, and to new XenDesktop Essentials customers.
Further updates will follow for existing XenApp and XenDesktop Service customers, and for existing XenDesktop Essentials Service customers. Currently, these customers continue to use StoreFront as outlined in the XenApp and XenDesktop Service StoreFront article, and in the XenDesktop Essentials article.
In XenApp Essentials, Workspace Configuration is available from the Citrix Cloud menu after you create the first catalog.
Disable workspace integration for a service
You can disable workspace integration for specific services. This does not disable the workspace URL, however it disables the data and applications for a service.
To disable workspace integration for a service:
Disabling workspace integration blocks subscriber access for that service. Subscribers will no longer have access to data and applications from that service in Citrix Workspace.
Customize the workspace URL
The first part of the workspace URL is customizable. You can change the URL from, for example, https://example.cloud.com, to https://new-example.cloud.com.
Guidance for new URLs:
Provide secure access for your remote subscribers by adding NetScaler Gateways to the resource locations.
You can add NetScaler Gateways from Workspace Configuration > Access > External Connectivity or from Citrix Cloud > Resource Locations.
The External Connectivity part of the Workspace Configuration > Access page is not available in XenApp Essentials. The XenApp Essentials Service uses the NetScaler Gateway Service, which requires no additional configuration.
Federated authentication to workspaces using Azure Active Directory is currently for tech preview only.
Step-by-step deployment guide for federated authentication to workspaces using Azure Active Directory.
Changes to the workspace appearance take effect right away. Local Citrix Receiver apps may take around five minutes for the updated user interface to display.
Changes to the sign-in logo do not impact users who authenticate to their workspace using Azure Active Directory. For more information on how to add company branding to your sign-in page in Azure AD, see the Microsoft documentation.
The Sign-in logo appears to the left of the workspace sign-in form. You can replace the Citrix logo with your own.
The maximum dimensions of your logo should be 350 x 120 px and a maximum size of 2 MB. Supported formats are JPEG, JPG, or PNG. The colors and branding of the rest of the sign-in page are not affected.
The After Sign-in logo appears at the top left of the workspace. The maximum dimensions of your logo should be 340 x 120 px and a maximum size of 2 MB. Supported formats are JPEG, JPG, or PNG. The colors and branding of sign-in page are not affected.
The Content Branding colors change the header background, text and icon color, and the highlight color ("Link color") in the workspace.
The Link color is used in link text, the expanded card, and the icon color of the settings in card layout.
Settings icon color
Access workspace using Internet Explorer 11, Edge, Chrome, or Firefox.
Citrix Receiver support
Access workspace using Citrix Receiver for any of the desktop platforms (Windows, Mac, and Linux). Citrix Receiver for HTML5 and Citrix Receiver for Chrome are also supported.
Citrix Receiver for iOS and Citrix Receiver for Android will work, however they do not include the new workspace experience or support Azure Active Directory authentication (Tech Preview).
Apps and desktops in your workspace are represented in a "card" layout. An expanding panel shows more details and actions.
Access settings from the drop-down menu. The menu contains the user name. The user name comes from the Active Directory display name. If the display name is left blank (we do not recommend this), the domain and account name display.
Select Settings for more options. You can toggle the settings page between a list and card layout.
New customers. If you are new to a service in Citrix Cloud and new to the workspace experience, you’ll get the latest version of the user interface as soon as it is available. You can access the workspace experience from your browser, or from a local Citrix Receiver app.
Existing customers. If you have been working with an earlier version of the workspace experience, it can take around five minutes for the updated user interface to display in local Citrix Receiver apps. You may temporarily see an older version of user interface.
Changes to your service. If you have changed your service subscription, you may need to manually refresh the local Receiver app. In Citrix Receiver for Windows:
As an alternative to step 2., you can use a browser to enter the workspace URL and sign in. Then, activate Citrix Receiver from Settings > Account Settings >Activate Citrix Receiver. Activating Citrix Receiver downloads a .CR file that adds the workspace to your local Citrix Receiver app.