Citrix Workspace

Citrix Workspace is a complete digital workspace solution that delivers secure access to the information, apps, and other content that is relevant to a person’s role in your organization. Users subscribe to the services you make available and can access them from anywhere, on any device. Citrix Workspace helps you organize and automate the most important details that your users need to collaborate, make better decisions, and focus on their work.

For a complete description of each Citrix Workspace edition and included features, see the Citrix Workspace Feature Matrix.

Get started

Citrix Workspace includes a step-by-step walkthrough to help you deliver workspaces quickly. Each step guides you through the Citrix Cloud console with instructions for tasks like configuring your identity provider, selecting your workspace authentication, and enabling other services that come with Workspace. The walkthrough also provides quick access to technical information needed for assembling your deployment team, and configuring your infrastructure and resources. For an overview of the tasks and the information needed as you progress in your deployment, see Get Started with Citrix Workspace.

Microapps

Microapps helps you deliver relevant, actionable notifications from your applications directly into users’ workspaces. Users save time and can focus on their primary work when they don’t have to switch between applications to interact with key business systems in your organization. Build integrations from your application data sources to pull actions into Workspace. Microapps write back to source systems, so users can address these actions without leaving their workspace.

For more information, see the Microapps service documentation.

Citrix Virtual Apps Essentials service

Citrix Virtual Apps Essentials offers secure access to virtual Windows apps. This service includes a workspace URL, enabled by default, usually in the format: https://yourcompanyname.cloud.com. Follow the steps to set up Citrix Virtual Apps Essentials, then test and share the workspace URL link with your subscribers to give them access to their apps.

Citrix Virtual Desktops Essentials service

Citrix Virtual Desktops Essentials offers secure access to Windows 10 virtual desktops. This service includes a workspace URL, enabled by default, usually in the format: https://yourcompanyname.cloud.com. Follow the steps to set up Citrix Virtual Desktops Essentials, then test and share the workspace URL link with your subscribers to give them access to their desktops.

Citrix Virtual Apps and Desktops service

The Citrix Virtual Apps and Desktops service offers secure access to virtual apps and desktops. This service includes a workspace URL, enabled by default, usually in the format: https://yourcompanyname.cloud.com. Follow the steps to set up the Citrix Virtual Apps and Desktops service, then test and share the workspace URL link with your subscribers to give them access to their apps and desktops. Your subscribers can access the workspace URL without any additional configuration.

Citrix Endpoint Management

For Endpoint Management customers with the workspace experience enabled, users who open Secure Hub and click Add Apps are directed to the Workspace apps store instead of the Secure Hub store. This feature is available only to new customers. Migration for existing customers is not supported. To use this feature, perform the following tasks:

  • To deploy the Workspace experience to new devices, add them to the Workspace delivery group. For more information, see Citrix Endpoint Management integration with Citrix Workspace.
  • Enable the Password Caching and Password Authentication policies. For more information on configuring policies, see MDX Policies at a glance.
  • Configure Active Directory authentication as AD or AD+Cert. These are the two modes that we support. For more information on configuring authentication, see Domain or domain plus security token authentication.
  • Enable Workspace integration for Endpoint Management. For more information on workspace integration, see Workspace Configuration.

    Important:

    After this feature is enabled, ShareFile SSO occurs through Workspace and not through Endpoint Management. We recommend that you disable ShareFile integration in the Endpoint Management console before you enable Workspace integration.

Citrix Gateway

Citrix Gateway (formerly the NetScaler Gateway Service) provides secure remote access with Identity and Access Management (IdAM) capabilities. Citrix Gateway delivers a unified experience to SaaS (Software as a Service) apps, and virtual apps and desktops. Follow the steps to set up the Citrix Gateway service, then test and share the workspace URL with your subscribers to give them remote access. For more information on configuring SaaS apps within the Citrix Gateway service, see Support for Software as a Service Apps.

Citrix Content Collaboration

Citrix Content Collaboration (formerly ShareFile) provides secure data access, sync, and file sharing from any device. We bring business-class file sharing, streamlined workflows, and real-time collaboration together in one location so that users can work the way they want.

  1. Ensure you have entitlement to Content Collaboration.
  2. Link Citrix Workspace to your Content Collaboration account. For more information, see About Content Collaboration including the Create or link a Content Collaboration (ShareFile) account to Citrix Cloud article.
  3. Enable Content Collaboration in Citrix Workspace. See Deploy and enable Citrix Content Collaboration in Citrix Workspace in the Citrix Content Collaboration doc set. If you have this process set up, you see the Files tab in the left-side navigation in Citrix Workspace UI.

Electronic signature

Citrix delivers electronic signature capability using Citrix RightSignature. An electronic signature, sometimes know as an e-signature, is the same as your handwritten signature on a paper document, except electronic — a mark on an electronic contract or document you make to demonstrate your intent to agree to the terms of that document. For more information about RightSignature, see RightSignature FAQs.

Users can send for signature directly from Citrix Workspace with the Citrix RightSignature integration with Citrix Content Collaboration. See the ShareFile RightSignature Integration Follow these steps:

  1. Ensure you have entitlement to Content Collaboration and RightSignature.
  2. Link Citrix Workspace to your Content Collaboration account and enable Content Collaboration in Citrix Workspace. For more information, see About Content Collaboration including the Create or link a Content Collaboration (ShareFile) account to Citrix Cloud article, and Deploy and enable Citrix Content Collaboration in Citrix Workspace in the Citrix Content Collaboration doc set. If you have this process set up, you see the Files tab in the left-side navigation in Citrix Workspace UI.
  3. Enable RightSignature for end users. See Add Users to RightSignature support article. If you have this process set up, you see the Send for Signature tile from any file opened from Files in Citrix Workspace UI.

Citrix RightSignature is also available as a stand-alone solution. To get started, see RightSignature. For Electronic signature in Content Collaboration, see Citrix Content Collaboration - Electronic signature.

Secure Browser service

The Secure Browser service protects the corporate network from browser-based attacks by isolating web browsing. When subscribers navigate to the URL provided by the administrator, their published browsers are shown, along with other apps and desktops that are configured in other Citrix Cloud services. Follow the steps to set up the Secure Browser Service, then test and share the workspace URL with your subscribers to give them access to a secure browser.

Example use case

Your organization currently manages a mix of Microsoft Office apps through the Citrix Virtual Apps and Desktops service, and SaaS apps, such as Workday, through Citrix Gateway.

You also have legacy apps from an on-premises Virtual Apps and Desktops deployment. You can now deliver all these apps into a single integrated user experience.

The user can access their workspace with all the apps they need from a browser or app - the Citrix Workspace app. You can customize the experience in a simplified console (Workspace Configuration) in Citrix Cloud, and choose how you want users to authenticate.

For this use case, complete the setup for the individual services first. Switch to Workspace Configuration to carry out further customization and configuration to the overall behavior of the Workspace user experience. Workspace Configuration (in the Sites tab) is also where you connect up your on-premises Virtual Apps and Desktops deployment to the Workspace user experience (known as Site aggregation). Share the Workspace URL with your users for clientless access, and guide them to install the Citrix Workspace app for the best experience.