Citrix Workspace is a complete digital workspace solution that allows you to deliver secure access to the information, apps, and other content that are relevant to a person’s role in your organization. Users subscribe to the services you make available and can access them from anywhere, on any device. Citrix Workspace helps you organize and automate the most important details your users need to collaborate, make better decisions, and focus fully on their work.
For a complete description of each Citrix Workspace edition and included features, see the Citrix Workspace Feature Matrix.
Citrix Workspace includes a step-by-step walkthrough to help you deliver workspaces quickly. Each step guides you through the Citrix Cloud console with simple instructions for tasks like configuring your identity provider, selecting your workspace authentication, and enabling the other services that come with Workspace. The walkthrough also provides quick access to the technical information you’ll need when you’re assembling your deployment team and configuring your infrastructure and resources. For an overview of the tasks you’ll perform and the information you’ll need as you progress in your deployment, see Get Started with Citrix Workspace.
Microapps helps you deliver relevant, actionable notifications from your applications directly into users’ workspaces. Build integrations from your application data sources to pull actions into Workspace. Microapps can write back to source systems, so users can address these actions without leaving their workspace. Users save time and can focus on their primary work because they don’t have to switch to other applications to interact with key business systems in your organization.
For more information, see the Microapps service documentation.
Citrix Virtual Apps Essentials service
Citrix Virtual Apps Essentials offers secure access to virtual Windows apps. This service includes a workspace URL, enabled by default, usually in the format:
https://yourcompanyname.cloud.com. Follow the steps to set up Citrix Virtual Apps Essentials, then test and share the workspace URL link with your subscribers to give them access to their apps.
Citrix Virtual Desktops Essentials service
Citrix Virtual Desktops Essentials offers secure access to Windows 10 virtual desktops. This service includes a workspace URL, enabled by default, usually in the format:
https://yourcompanyname.cloud.com. Follow the steps to set up Citrix Virtual Desktops Essentials, then test and share the workspace URL link with your subscribers to give them access to their desktops.
Citrix Virtual Apps and Desktops service
The Citrix Virtual Apps and Desktops service offers secure access to virtual apps and desktops. This service includes a workspace URL, enabled by default, usually in the format:
https://yourcompanyname.cloud.com. Follow the steps to set up the Citrix Virtual Apps and Desktops service, then test and share the workspace URL link with your subscribers to give them access to their apps and desktops. Your subscribers can access the workspace URL without any additional configuration.
For Endpoint Management customers with the workspace experience enabled, users who open Secure Hub and click Add Apps are directed to the Workspace apps store instead of the Secure Hub store. This feature is available only to new customers. Migration for existing customers is not supported. To use this feature, perform the following tasks:
- To deploy the Workspace experience to new devices, add them to the Workspace delivery group. For more information, see Citrix Endpoint Management integration with Citrix Workspace.
- Enable the Password Caching and Password Authentication policies. For more information on configuring policies, see MDX Policies at a glance.
- Configure Active Directory authentication as AD or AD+Cert. These are the two modes that we support. For more information on configuring authentication, see Domain or domain plus security token authentication.
- Enable Workspace integration for Endpoint Management. For more information on workspace integration, see Workspace Configuration.
After this feature is enabled, ShareFile SSO occurs through Workspace and not through Endpoint Management. We recommend that you disable ShareFile integration in the Endpoint Management console before you enable Workspace integration.
Citrix Gateway service
The Citrix Gateway service (formerly NetScaler Gateway Service) provides secure remote access with Identity and Access Management (IdAM) capabilities, delivering a unified experience to SaaS (Software as a Service) apps and virtual apps and desktops. Follow the steps to set up the Citrix Gateway service, then test and share the workspace URL with your subscribers to give them remote access. For more information on configuring SaaS apps within the Citrix Gateway service, see Support for Software as a Service Apps.
Content Collaboration service
The Content Collaboration service (formerly ShareFile) provides secure data access, sync, and sharing of files from any device. Follow the steps to set up the Content Collaboration service, then test and share the workspace URL with your subscribers to give them access to Files.
Secure Browser service
The Secure Browser service protects the corporate network from browser based attacks by isolating web browsing. When subscribers (users) navigate to the URL provided by the administrator, their published browsers are shown, along with other apps and desktops that are configured for them in other Citrix Cloud services. Follow the steps to set up the Secure Browser Service, then test and share the workspace URL with your subscribers to give them access to a secure browser.
Example use case
Your organization currently manages a mix of Microsoft Office apps through the Citrix Virtual Apps and Desktops service and SaaS apps such as Workday through the Citrix Gateway service.
You also have legacy apps from an on-premises Virtual Apps and Desktops deployment. You can now deliver all these apps into a single integrated user experience.
The user can access their workspace with all the apps they need from a browser or app - the Citrix Workspace app. You can customize the experience in a simplifed console (Workspace Configuration) in Citrix Cloud, and choose how you want users to authenticate.
For this use case, complete the set up for the individual services first. Switch to Workspace Configuration to carry out further customization and configuration to the overall behavior of the Workspace user experience. Workspace Configuration (in the Sites tab) is also where you connect up your on-premises Virtual Apps and Desktops deployment to the Workspace user experience (known as Site aggregation). Share the Workspace URL with your users for clientless access, and guide them to install the Citrix Workspace app for the best experience.