Citrix Workspace app for Windows

Known issues in 2511

January 30, 2026

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When you launch a virtual desktop using a downloaded ICA file, the session starts but the Desktop Viewer does not appear. [HDX-97520]

Workaround: Disable the Connection Strength Indicator (CSI) using GACS:
1. Go to Workspace Configuration → App Configuration → Session Experience → Toolbar → Connection Strength Indicator.
2. Clear the checkbox and toggle to disable it.
The Citrix Workspace app toolbar might disappear during a session to a virtual desktop. As a workaround, do one of the following:
- Press Ctrl+Alt+Delete on the endpoint keyboard and click Cancel.
Or,
- Close the session and reconnect. Restarting the session restores the toolbar.
Configurations using Citrix Workspace app 2511 with VDA 2203 LTSR and EDT Lossy enabled might experience multiple session reconnections triggered by Session Reliability. During these events, users might see an intermittent gray screen on their virtual app or desktop. [HDX-98312]

Workaround:
- Gateway configurations: Disable EDT Lossy at the Gateway.
- Direct CWA-to-VDA connections: Disable EDT Lossy at the VDA.
Fix: This issue will be resolved in a future Citrix Workspace app release.
Configurations using Citrix Workspace app 2511 with VDA 2507 LTSR and older, and EDT Loss Tolerant Mode for Audio enabled might experience no audio in sessions. [HDX-99810]

Workaround:
- Disable EDT Loss Tolerant Mode for Audio.
Fix: This issue will be resolved in a future Citrix Workspace app release.

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Known issues in 2511

January 30, 2026

Contributed by:

January 30, 2026

Contributed by:

Known issues in 2511

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