Session recording task service
The Session Recording Task Service handles backend operations such as exporting session recordings. It can be installed either on the Session Recording Server itself or on a separate high-performance server within the same domain.
Prerequisites
For optimal performance, the server hosting the task service should have:
-
8-core CPU
-
16 GB RAM
Installation and configuration
Follow the steps below to install and configure the Task.
Step 1: Install the Session Recording task service
-
Run the installer
SessionRecordingTaskClient.msiwhich is included in the Session Recording installer package. -
On the Session Recording Server Configuration screen, enter the name of your Session Recording Server, the protocol (HTTPS/HTTP), and the port (443/80), then click the Test button to verify the connection.
-
On the Destination Folder screen, confirm or change the installation path, and then complete the installation.
Step 2: Enable the task service on the server
-
On the Session Recording Server, open Session Recording Server Properties.
-
Switch to the Web Player tab.
-
Check the Enable the Session Recording task service checkbox.
-
Click Apply. This action allows the service to perform backend tasks, such as exporting recordings.
Step 3: Assign permissions for the task service
-
On the Session Recording Server, open the Session Recording Authorization Console.
-
From the menu bar, select Player > Assign Users and Groups.
-
Add the Fully Qualified Domain Name (FQDN) of the computer where the Session Recording Task Service is installed.
Important:
If the Task Service is installed on the same machine as the Session Recording Server, you must also add the SYSTEM account to the Player role.
