Citrix Secure Private Access™

Migrate Gateway Connector to Connector Appliance

September 6, 2025

Contributed by:

C S

Citrix Gateway Connector™ is deprecated. Citrix recommends its customers using Citrix Gateway Connectors in their environment, to start deploying Connector Appliance for all Secure Private Access use cases that were previously supported by the Citrix Gateway Connector. This topic provides guidelines on migrating Gateway Connector to Connector Appliance.

High-level steps to migrate Gateway Connector to Connector Appliance

Install the Connector Appliances in addition to the Gateway Connectors in the same resource location.
Shut down the Gateway Connectors and test the existing Web apps for connectivity. Check if the Web app hosted on the same resource location is accessible.
Remove the Citrix Gateway Connector once testing is complete.

To install Connector Appliance

Use the following steps to install a Connector Appliance.

Sign in to Citrix Cloud.
From the menu in the top left of the screen, select Resource Locations.
Click the plus icon next to Connector Appliance for the resource location that you want to add a Connector Appliance.
Select the hypervisor and click Download Image.
Download and Install the Connector Appliance on your hypervisor.
Log in to the Web UI (IP address provided on the hypervisor’s console) and set up a proxy if necessary.
Click the Register button and obtain the short code.
Paste the short code into the Citrix Cloud user interface used when downloading the Connector Appliance (step 5).

The Connector Appliance is registered.

For detailed steps, see Connector Appliance for Cloud Services.

FAQs

How do I download the Connector Appliance?

Download the Connector Appliance.
How do I install the Connector Appliance?

Installing the Connector Appliance.
How do I register the Connector Appliance?

Registering the Connector Appliance.
What are the connectivity requirements for the Connector Appliance?

Connector Appliance Internet Connectivity Requirements.
What are the system requirements for the Connector Appliance?

Connector Appliance System Requirements.
How is Connector Appliance updated?

Connector Appliance Updates

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Migrate Gateway Connector to Connector Appliance

September 6, 2025

Contributed by:

C S

September 6, 2025

Contributed by:

C S

Migrate Gateway Connector to Connector Appliance

High-level steps to migrate Gateway Connector to Connector Appliance

To install Connector Appliance

FAQs

In this article