Citrix Virtual Apps and Desktops

Fixed issues

Fixed issues in 2203 LTSR Cumulative Update 6 (CU6)

The following issues have been fixed since Citrix Virtual Apps and Desktops 7 2203 LTSR CU5:

Citrix Director

  • When you use a multi-session or a single-session desktop VDA in Multi Forest Site, the User-centric search feature doesn’t work. [CVADHELP-23174]
  • In Director 2203, users cannot edit and save default Smart Alert policies due to an invalid scope target. The policy works correctly but fails validation if the target ID is null or invalid, resulting in an error message. [CVADHELP-25320]
  • You may encounter an issue where you are unable to access Custom Reports [CVADHELP-25460]

Citrix Policy

  • You might experience high memory utilization from the CseEngine.exe process, which can cause machine registration issues. [CVADHELP-25488]

Citrix Provisioning

Citrix Provisioning 2203 CU6 documentation provides specific information about the updates in this release.

Citrix Studio

  • The Studio console might freeze when using the Studio as a published application or use it in a published VDA under the ICA session. [CVADHELP-24990]
  • When both the Name and Published Name of a Broker Application are changed, the “Delivered As” field may be blank in App-V application details. [CVADHELP-25168]

Delivery Controller

  • You may encounter an issue where VUA validation fails during VDA upgrades due to the renewed certificate using the organization name or the required names. [CVADHELP-25210]
  • You may encounter frequent deadlocks in the Monitoring SQL database and observe high CPU and memory usage for the Citrix monitor service. [CVADHELP-26334]
  • You may encounter an intermittent issue with Machine Creation Services (MCS) in Citrix 2203 CU2, where only half of the machines you attempt to add to an existing catalog are successful. Although the machines appear in Active Directory, only the successful ones are displayed in Studio, and the failed machines do not show up in your Nutanix hypervisor until they are manually imported from Active Directory. [CVADHELP-25166]

Graphics

  • You might encounter intermittent screen blackouts lasting approximately 10 seconds while working, during which the Citrix software graphics process (Ctxgfx.exe) resets. The twencode thread experiences an access violation exception, which causes ctxExceptionHandler to record minidumps and cause this problem. ctxExceptionHandler is set up to generate complete dumps for examination. [CVADHELP-24877]
  • In on-premises Director for CVAD 2203 LTSR CU2, you may see that the Brokering and “VM Start” metrics always display as N/A. This occurs when VDAs are configured to start only when you initiate a launch. You might encounter this issue while reviewing logon performance data. [CVADHELP-24948]

Linux VDA

Linux VDA 2203 CU6 documentation provides specific information about the updates in this release.

Metainstaller

  • You may experience an issue where missing Managed Instance (MI) states require reboots or resumes. This can impact the functionality of the VUA. [CVADHELP-25212]

Profile Management

Profile Management 2203 CU6 documentation provides specific information about the updates in this release.

Session Recording

Session Recording 2203 CU6 documentation provides specific information about the updates in this release.

StoreFront

StoreFront 2203 CU6 documentation provides specific information about the updates in this release.

Universal Print Server

Printing

  • You may experience an issue where printers are not working in Citrix sessions, resulting in multiple Event ID 1102 and 1106 errors due to a Print Spooler crash. [CVADHELP-25675]
  • The Citrix Print Management Service may terminate intermittently, causing redirected printers to stop functioning. You may need to monitor the service for stability and consider restarting it if issues persist. [CVADHELP-26393]

VDA for single-session OS

  • After upgrading to CVAD 2203, you may experience an approximate 10-second delay when opening a desktop. [CVADHELP-23848]
  • You may encounter an issue where the Citrix Audio Redirection service fails in the Citrix Cloud VDA, impacting audio functionality during sessions. [CVADHELP-25809]

Clipboard

  • When you use VDA 2203 LTSR Cu4, and when you copy and paste contents in the WebP format, WfShell stops working. [CVADHELP-25356]
  • You may experience issues with session clipboard redirection failing for large images and Excel charts in VDA 2402, preventing you from copying and pasting these items to the client side. [CVADHELP-25988]

Session/Connection

  • You may experience an issue where logging off a session or terminating a published application window takes 2-3 minutes to clear from the VDA after upgrading to 2203 CU4. [CVADHELP-26107]

Smart Cards

  • You may encounter a memory leak issue with the Citrix Smart Card service on Server VDA instances, where memory consumption reaches up to 100%. [CVADHELP-25389]

System Exceptions

  • You may encounter a Blue Screen of Death (BSOD) on virtual machines (VMs) running VDA 1912 CU7 when the shutdown process is initiated as part of a scheduled reboot plan. [CVADHELP-24488]
  • The OpenTEXT ETX application fails to open due to access violation with the following module: C:\Program Files\Citrix\HDX\bin\CtxMFPlugin64.dll [CVADHELP-24985]
  • You may experience a crash of the “explorer.exe” process in the Virtual Delivery Agent (VDA) when using the shortcut “Windows + Print Screen.” [CVADHELP-25043]
  • You may notice image distortion when recording streams from redirected webcams in WebRTC-based applications during a Citrix session. [CVADHELP-25098]
  • You may experience single-session Random machine power-offs when transitioning into or out of outage periods when there is no active session.[CVADHELP-25615]

VDA for multi-session OS

  • When you reconnect to a VDA provisioned with MCS, it may deregister due to idle disconnections. This issue leads to the VDA appearing as unregistered in Director. [CVADHELP-20327]
  • You may encounter an issue where the Citrix Audio Redirection service fails in the Citrix Cloud VDA, impacting audio functionality during sessions. [CVADHELP-25809]
  • You may experience a crash in the audio application when roaming, caused by a hang in the icaendpoint.dll module. [CVADHELP-26115]
  • You may experience an issue where the system tray icon for the published New Microsoft Teams app doesn’t respond to left-clicks when it’s running as a seamless application on Windows 2022 OS with VDA 2402 or VDA 2402 CU1. This only happens when the app is minimized; it works fine when you’re in a full desktop session. [CVADHELP-26216]

Clipboard

  • When you use VDA 2203 LTSR Cu4, and when you copy and paste contents in the WebP format, WfShell stops working. [CVADHELP-25356]
  • You may experience issues with session clipboard redirection failing for large images and Excel charts in VDA 2402, preventing you from copying and pasting these items to the client side. [CVADHELP-25988]

Session/Connection

  • You may notice that the event “MetaFrame 9006” is logged each time you reconnect when Auto Client Reconnect (ACR) is disabled, creating many unwanted error messages. [CVADHELP-25860]
  • You may experience an issue where VDAs randomly become unresponsive and go into an unregistered state, causing users to be kicked out of their ICA sessions. [CVADHELP-25962]
  • You may experience an issue where logging off a session or terminating a published application window takes 2-3 minutes to clear from the VDA after upgrading to 2203 CU4. [CVADHELP-26107]
  • You may notice an increasing number of Citrix WinFrame Shell items in the other system tray icons list, even though only one battery icon is displayed in the ICA session. This accumulation occurs in the system settings under Personalization > Taskbar > Other System Tray Icons. [CVADHELP-26285]

Smart Cards

  • You may encounter a memory leak issue with the Citrix Smart Card service on Server VDA instances, where memory consumption reaches up to 100%. [CVADHELP-25389]

System Exceptions

  • You may encounter a Blue Screen of Death (BSOD) on virtual machines (VMs) running VDA 1912 CU7 when the shutdown process is initiated as part of a scheduled reboot plan. [CVADHELP-24488]
  • The OpenTEXT ETX application fails to open due to access violation with the following module: C:\Program Files\Citrix\HDX\bin\CtxMFPlugin64.dll [CVADHELP-24985]
  • You may encounter issues with Windows Media Player redirection when double-clicking into a published app hosted on a 2203 CU4 server VDA. Playing a video in the published app might cause Windows Media Player to stop responding and lock your session. To resolve this, remove the dependency of Multimedia Conferencing on Windows Media redirection. Disable Windows Media redirection while keeping Multimedia Conferencing allowed, and server-side rendering will work. [CVADHELP-25047]
  • You may experience TermService crashes with Citrix VDA. [CVADHELP-25104]
  • You may experience an issue where the battery status is not displayed on Windows 11 multi-session VDA, despite the VDA receiving the battery status. [CVADHELP-25306]
Fixed issues