Configure access to workspaces
When you first enable Workspace, a default cloud.com Workspace URL is created to allow users to access the Workspace from their locally installed Citrix Workspace app or web browsers. You can customize this URL or add additional URLs. For more information, see Workspace URL in this article.
For information on how users can connect to Citrix Workspace, see User access options.
To configure how users authenticate to Workspace, see Configure Authentication.
When a user launches a resource, the user’s device must be able to reach the Virtual Delivery Agent (VDA). For internal users, the endpoint must connect directly to the IP address of the Virtual Delivery Agent (VDA). Remote users can gain external access to their resources if you configure external connectivity with Citrix Gateway or the Citrix Gateway service. For information on enabling remote access to workspaces, see External connectivity in this article.
To configure access settings:
- Go to Citrix Cloud™ and sign in with your credentials.
- Navigate to Workspace Configuration > Access.
Workspace URL
To configure the cloud.com URLs that your end users use to access their Workspace, see Configure Workspace URLs.
Custom Workspace URL
In addition to the cloud.com Workspace URLs, you can use your own custom URL in place of the default Workspace URL. For more information, see Configure a custom domain.
Adaptive Access
The Adaptive access feature enables admins to provide granular level access to the apps that users can access based on the context. For more information, see Adaptive access.
To enable Adaptive Access
- Go to the Access tab
- Go to the section Adaptive access and click the toggle. A confirmation screen appears.
- Press Enable.
To disable Adaptive Access:
- Go to the Access tab
- Go to the section Adaptive access and click the toggle. A confirmation screen appears.
- Press Disable.
External connectivity
For each resource location, this panel displays how users remotely access the resources remote access to the resources.
You can modify the connectivity options from this screen or from the Resource Locations screen.
To edit the connectivity options:
-
Select … to open the menu
-
Select Configure Connectivity.
-
Choose and configure the desired connectivity option.
-
Select Save.
Traditional Gateway
You can use a NetScaler® gateway for HDX routing.
Warning
There is no service continuity when using a NetScaler Gateway.
-
On the Configure Connectivity screen, select Traditional Gateway.
-
Enter the address of the gateway and select Add.
-
In the NetScaler Virtual Server configuration STA server list, add the Cloud Connectors for the resource location. It is recommended that you include all of the connectors in the resource location for redundancy.
-
Select Test STA to check connectivity.
Gateway Service
You can use the Citrix Gateway Service to provide connectivity to resources without needing to deploy any infrastructure other than Cloud Connectors. Endpoints connect to one of the Citrix Gateway Service points of presence and HDX traffic is routed via the cloud connector to the VDA.
By default Citrix Gateway Service uses the point of presence nearer to the user. You can optionally choose a specific Gateway Service region.
Internal only
If you select Internal only then clients can only connect to resources if they have direct network connectivity.