Allow end users to change their account password
If you are using Active Directory or Active Directory (AD) plus token authentication then you can choose whether users can change their password. When enabled (default), users can change their password at any time, based on your organization’s Active Directory settings. If disabled, store prompts end users to change their password when it expires, but they can’t change their unexpired password at other times. To configure this:
Use the store Session settings to choose when users need to enter their credentials and for how long users remain logged in. To configure these settings:
- From the Citrix Cloud menu, choose StoreFront Cloud.
- From the Customize menu, choose Preferences.
- Go to section Allow Account Password to be Changed.
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Toggle Enabled.
- Press Save to save any changes.
You can add up to 20 password requirements to meet your organization’s security policy and that your identity provider enforces. The store displays these requirements as a guide when end users change their password from their Account Settings page in the store end user interface. If you don’t add any password requirements, the store displays the message “Your organization’s password requirements still apply.”
To add password requirements:
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If there are currently no password requirements, select Add password requirement. If there is already at least one password requirement then select Edit.
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Enter a requirement that matches your organization’s security requirements for valid passwords. For example, you can specify that a password must be a certain character length. Select Add a password requirement to add more items for end users when they change their password.
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When you’re finished adding requirements, select Save. You can expand the list of requirements:
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Select Save again to save all your setting changes.
Supported clients
The following versions of Citrix Workspace app support this feature:
- Citrix Workspace app for Windows 2101 or later
- Citrix Workspace app for Mac 2012 or later
- Citrix Workspace app for Chrome 2010 or later
- Citrix Workspace app for Android 21.1.0 or later
End users can also use this feature when accessing stores from a web browser.
This feature isn’t supported on the following:
- Older versions of Citrix Workspace app
- Citrix Workspace app for Linux
End user experience when changing passwords
For more information, see Security & Sign in.