Install Citrix Workspace web extension
Administrators and end users can add the extension to user devices based on the following instructions.
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Download Citrix Workspace web extension from the preferred browser’s web store.
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Add the extension from your preferred browser app store.
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Confirm the pop-up message to add the extension to the browser.
Once the extension is added, you can see the extension icon displayed under the Extensions button on the toolbar. The extension becomes activated only when a user visits the web client. Otherwise, it stays inactive.
(Recommended) For easy access, you can even pin the extension based on your browser setting.
The extension automatically detects whether Citrix Workspace app is installed locally on your device, and it displays the app version.
Login Timeout: Manage the offline mode prompt through the Citrix Workspace Web extension in the browser. To turn off the offline mode prompt, click the extension icon and disable the toggle button.
Work Offline: Manually switch to offline mode without waiting 60 seconds for the offline mode prompt. This option is also useful in the case where Login Timeout is disabled.
Troubleshoot: You can collect the error logs using the Download Logs option when there are any issues.
Read More: Click this link to learn more about the Service Continuity feature.
Once the web extension is added, you can verify whether it is activated and opens apps and desktops on the native app. You can verify it by navigating to Settings > Advanced.
If you are using the next-generation UI, the Settings screen displays the message Apps and desktops will launch in your Citrix Workspace app on your device using Citrix Workspace web extension.
If you are using on-prem StoreFront with the Unified UI, click Change Citrix Workspace app. If the web extension is detected, it displays the message Citrix Workspace app is successfully detected via the browser extension.
Deploy web extension on managed devices
If the device is managed by an organization, Administrators have to install the extension on user’s devices using Group Policy Object (GPO).
Depending on the browser and operating system, you can automatically deploy the Citrix Workspace web extensions to devices that you manage.
- To deploy Microsoft Edge extensions, see Use group policies to manage Microsoft Edge extensions.
- To deploy Google Chrome extensions using group policy, see Set Chrome app and extension policies (Windows).
- To deploy Chrome extensions using Google Admin console, see Automatically install apps and extensions.
Note:
To add the extension on Citrix Enterprise Browser, administrators need to add the extension in the Allowed list. For more information, see Support for browser extensions in Citrix Enterprise Browser documentation.
By default, Citrix Workspace web extension gets auto-updated with every new release.