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Citrix SecurSpaces™
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Manage the evaluation environment

September 24, 2026
Contributed by: 
C

This page applies to cloud and local Citrix SecurSpaces™ evaluation environments. For platform-specific problems, see the troubleshooting section of the page for your platform.

Restart the VM

  1. Shut down or restart the VM from the operating system, for example with sudo reboot.
  2. For a local VM, check that its IP address has not changed. If it has, update the DNS record or hosts file.

  3. Connect to the VM, and wait until the node and every pod are ready:

    sudo kubectl get nodes
sudo kubectl get pods -A
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    This can take several minutes. Do not reinstall while services start.

  4. If a workspace shows Error, select Pause, wait for Paused, and select Run.

Troubleshooting

Issue Resolution
The setup wizard shows License with Community selected Initialization has not finished. Wait, then reload the page. Do not select Community.
Sign-in fails right after deployment Services are still starting. Wait 5 minutes and try again.
The platform URL resolves to the wrong address The VM’s IP address changed. Update the DNS record or hosts file.
A workspace shows Error after a restart Wait until every pod is ready, then pause and run the workspace.
The browser reports a certificate error after 90 days The TLS certificate has expired. It is valid for 90 days.
The console reports an expired license after 6 months The evaluation license has expired. Check Platform > System Configuration > License.

Remove the environment

  1. Save any notes, results or screenshots you need.
  2. Remove the platform:
    • Cloud: remove the resources the installer created.
    • Local: on the target host, run sudo /usr/local/bin/k3s-uninstall.sh, or delete the VM. On Hyper-V, also delete the VHDX file and checkpoints.
  3. Remove any DNS records or hosts file entries you added.
  4. On the installer host, delete the deployment script, the installer output and the deployment directory.
Manage the evaluation environment
September 24, 2026
Contributed by: 
C
September 24, 2026
Contributed by: 
C

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