Product Documentation

Installing XenMobile NetScaler Connector

Apr 29, 2015

You can install the XenMobile NetScaler Connector on its own server, or on the same server where you installed XenMobile Device Manager.

You might consider installing the XenMobile Netscaler Connector on its own server (separate from Device Manager) for the following reasons:
  • If your Device Manager server is hosted remotely in the cloud (physical location).
  • If you do not want your XenMobile Netscaler Connector to be affected by reboots of the Device Manager server (availability).
  • If you want a server's system resources to be devoted entirely to the XenMobile Netscaler Connector (performance)

The CPU load that XNC puts on a server depends on how many devices are managed, but a general rule of thumb is to provision for one additional CPU core if XNC is deployed on the same server as XDM. For large numbers of devices (over 50 thousand), you may need to provision additional cores if you do not have a clustered environment. The memory footprint of XNC in not significant enough to warrant additional memory.

To Install XenMobile NetScaler Connector

  1. Run XncInstaller.exe under an administrator account. This will install XenMobile NetScaler Connector or allow for upgrade or removal of an existing XNC.
  2. Follow the onscreen instructions to complete the installation.

After the XNC install the two services XenMobile Configuration Service and the Notification Service must be restarted manually.

Uninstalling XenMobile NetScaler Connector

  1. Run XncInstaller.exe under an administrator account.
  2. Follow the onscreen instructions to complete the uninstallation.