Product Documentation

XenMobile Server

Apr 30, 2018

Current release: XenMobile Server 10.8

XenMobile Server is an on-premises enterprise mobility management solution that offers mobile device management (MDM) and mobile application management (MAM) capabilities.

The cloud service version of XenMobile Server is called XenMobile Service. The XenMobile Server documentation applies to XenMobile Service, unless otherwise noted in XenMobile Server articles.

The XenMobile Apps are productivity and communication apps that are offered as a part of the XenMobile solution.

For information specific to the XenMobile cloud offering, see XenMobile Service. For information about the XenMobile Apps, see XenMobile Apps.

For the XenMobile Server and apps, Citrix supports the current and prior version of XenMobile, including Rolling Patches. For all security related fixes, you must upgrade to XenMobile Server 10.7 or later. For a list of new features, known issues, and fixed issues in the current and prior version of XenMobile Server, see:

For PDFs of the documentation for all versions earlier than the most recent version, see the Archive List of Legacy Documents

XenMobile 9. This version reached the End of Life (EOL) lifecycle status as of June 30, 2017. When a product release reaches EOL, you can use the product within the terms of your product licensing agreement, but the available support options are limited. Historical information appears in the Knowledge Center or other online resources. The documentation is no longer updated and is provided on an as-is basis. For more information about product lifecycle milestones, see the Product Matrix.

For five years beyond the EOL date, you can download a PDF of the XenMobile 9 documentation from the Archive List of Legacy Documents.

For information about moving from XenMobile 9 to XenMobile Service via Citrix Cloud, see this Citrix.com page.

Upgrades

Important

Before you upgrade to XenMobile 10.8 (on-premises)

  1. Update your Citrix License server to 11.14.x or later before updating to the latest version of XenMobile Server 10.8.
    The latest version of XenMobile requires Citrix License Server 11.14.x (minimum version). The Subscription Advantage (SA) date on your Citrix license must be later than June 6, 2016. You can view your SA date next to the license in the License Server. If you connect the latest version of XenMobile to an older license server environment, the connectivity check fails and you can't configure the license server.
    To renew the SA date on your license, download the latest license file from the Citrix Portal and upload the file to the Licensing Server. For more information, see http://support.citrix.com/article/CTX209580.
  2. For a clustered environment: To install apps from the XenMobile Store on iOS 11 devices, you must enable port 80 on XenMobile Server.
  3. If the virtual machine running the XenMobile Server to be upgraded has less than 4 GB of RAM, increase the RAM to at least 4 GB. Keep in mind that the recommended minimum RAM is 8 GB for production environments.
  4. Recommendation: Before you install a XenMobile update, use the functionality in your virtual machine (VM) to take a snapshot of your system. Also, back up your system configuration database. If you experience issues during an upgrade, complete backups enable you to recover.
After you upgrade to XenMobile 10.8 (on-premises)
  • If functionality involving outgoing connections stop working, and you haven't changed your connections configuration, check the XenMobile Server log for errors such as the following: “Unable to connect to the VPP Server: Host name '192.0.2.0' does not match the certificate subject provided by the peer”
The certificate validation error indicates that you need to disable hostname verification on XenMobile Server. By default, hostname verification is enabled on outgoing connections except for the Microsoft PKI server. If hostname verification breaks your deployment, change the server property disable.hostname.verification to true. The default value of this property is false

You can directly upgrade to XenMobile 10.8 from XenMobile 10.7.x or 10.6.x. Use the Release Management page in the XenMobile console.

To perform the upgrade, you use xms_10.8.0.23.bin, or the latest 10.8 binary available on the Citrix Download page. In the XenMobile console, click the gear icon in the upper-right corner of the console and then click Release Management. Click Upgrade and then upload the BIN file. Upgrade files for supported hypervisors are:

xms_10.8.0.23.xenserver.xva
xms_10.8.0.23.HyperV.zip
xms_10.8.0.23.vmware.ova

For more information about upgrading from XenMobile 10.7.x or 10.6.x, see Upgrade.

Note

To upgrade from older releases of XenMobile, see the Upgrade article in the XenMobile Server 10.7 PDF, starting on page 298.

To complete a new installation of the latest release of XenMobile, see Install and configure.