Product Documentation

Kiosk device policy for Samsung SAFE

You create a Kiosk policy in XenMobile to let you to specify that only a specific app or apps can be used on Samsung SAFE devices. This policy is useful for corporate devices that are designed to run only a specific type or class of apps. This policy also lets you choose custom images for the device home screen and lock screen wallpapers for when the device is in Kiosk mode.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

To put a Samsung SAFE device into Kiosk mode

  1. Enable the Samsung SAFE API key on the mobile device, as described in Samsung MDM license key device policies. This step lets you enable policies on Samsung SAFE devices.

  2. Enable the Connection Scheduling Policy for Android devices, as described in Connection scheduling device policies. This step enables Android devices connect back to XenMobile.

  3. Add a Kiosk device policy, as described in the next section.

  4. Assign those three device policies to the appropriate delivery groups. Consider whether you want to include other policies, such as App inventory, in those delivery groups.

    To remove the devices from Kiosk mode, create a Kiosk device policy that has Kiosk mode set to Disable. Update the delivery groups to remove the Kiosk policy that enabled Kiosk mode and to add the Kiosk policy that disables Kiosk mode.

To add a Kiosk device policy

All apps that you specify for Kiosk mode must already be installed on the user devices.

Some options apply only to the Samsung Mobile Device Management (MDM) API 4.0 and later.

Samsung SAFE settings

  • Kiosk mode: Click Enable or Disable. The default is Enable. When you click Disable, all the following options disappear.
  • Launcher package: Citrix recommends that you leave this field blank unless you have developed an in-house launcher to enable users to open the Kiosk app or apps. If you use an in-house launcher, enter the full name of the launcher application package.
  • Emergency phone number: Enter an optional phone number. Anyone can use this number to contact your company to find a lost device. Applies only to MDM 4.0 and later.
  • Allow navigation bar: Select whether to let users see and use the navigation bar while in Kiosk mode. Applies only to MDM 4.0 and later. The default is On.
  • Allow multi-window mode: Select whether to let users use multiple windows while in Kiosk mode. Applies only to MDM 4.0 and later. The default is On.
  • Allow status bar: Select whether to let users see the status bar while in Kiosk mode. Applies only to MDM 4.0 and later. The default is On.
  • Allow system bar: Select whether to let users see the system bar while in Kiosk mode. The default is On.
  • Allow task manager: Select whether to let users see and use the task manager while in Kiosk mode. The default is On.
  • Change Common SAFE passcode: This setting helps protect against inadvertent changes to the Common SAFE passcode field. When this setting is Off, you can’t change the Common SAFE passcode field. The default is Off.
  • Common SAFE passcode: If you set a general passcode policy for all Samsung SAFE devices, enter that optional passcode in this field.
  • Wallpapers
    • Define a home wallpaper: Select whether to use a custom image for the home screen while in Kiosk mode. The default is Off.
      • Home image: When you enable Define a home wallpaper, select the image file by clicking Browse and navigating to the file location.
    • Define a lock wallpaper: Select whether to use a custom image for the lock screen while in Kiosk mode. The default is Off. Applies only to MDM 4.0 and later.
      • Lock image: When you enable Define a lock wallpaper, select the image file by clicking Browse and navigating to the file location.
  • Apps: For each app that you want to add to Kiosk mode, click Add and then do the following:
    • New app to add: Enter the full name of the app to add. For example, com.android.calendar lets users use the Android calendar app.
    • Click Save to add the app or click Cancel to cancel adding the app.

Kiosk device policy for Samsung SAFE