XenMobile

XenMobile options device policy

You add a XenMobile options policy to configure Secure Hub behavior when connecting to XenMobile from Android and Windows Mobile/CE devices.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

Android settings

Image of Device Policies configuration screen

  • Traybar notification - hide traybar icon: Select whether the traybar icon is hidden or visible. The default is Off.
  • Connection: time-out(s): Type the length of time in seconds that a connection can be idle before the connection times out. The default is 20 seconds.
  • Keep-alive interval(s): Type the length of time in seconds to keep a connection open. The default is 120 seconds.
  • Prompt the user before allowing remote control: Select whether to prompt the user before allowing remote support control. The default is Off.
  • Before a file transfer: In the list, click whether to warn the user about a file transfer or whether to ask the user for permission. Available values: Do not warn the user, Warn the user, and Ask for user permission. The default is Do not warn the user.

Android Enterprise settings

Device Policies configuration screen

Supported starting with Android version 7.

  • Enable Always On VPN. Select whether the always-on VPN is enabled. When this setting is On, the VPN service starts when the device is powered on and continues to run while the device is on. Default is Off.
  • VPN Package. Type the package name of the VPN app the device uses. By default, the package name of the Citrix SSO app, com.citrix.CitrixVPN, is autopopulated in this field.

Windows Mobile/CE settings

Image of Device Policies configuration screen

  • Device agent configuration
    • XenMobile backup configuration: In the list, click an option for backing up the XenMobile configuration on the users’ devices. The default is Disabled. Available options are:
      • Disabled
      • At first connection after XenMobile installation
      • At first connection after each device reboot
    • Connect to the office network
    • Connect to the Internet network
    • Connect to the built-in office network: When set to On, XenMobile automatically detects the network.
    • Connect to the built-in Internet network: When set to On, XenMobile automatically detects the network.
    • Traybar notification - hide traybar icon: Select whether the traybar icon is hidden or visible. The default is Off.
    • Connection time-out(s): Type the length of time in seconds that a connection can be idle before the connection times out. The default is 20 seconds.
    • Keep-alive interval(s): Type the length of time in seconds to keep a connection open. The default is 120 seconds.
  • Remote support
    • Prompt the user before allowing remote control: Select whether to prompt the user before allowing remote support control. The default is Off.
    • Before a file transfer: In the list, click whether to warn the user about a file transfer or whether to ask the user for permission. Available values: Do not warn the user, Warn the user, and Ask for user permission. The default is Do not warn the user.

XenMobile options device policy