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System requirements and compatibility
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Supported device operating systems
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Supported device operating systems
Note:
This article covers supported device operating systems for XenMobile Server 10.13. For operating systems supported for Endpoint Management, see Supported device operating systems.
XenMobile supports devices running the following platforms and operating systems for enterprise mobility management, including app and device management. Because of platform restrictions and security features, XenMobile doesn’t support all functionality on all platforms.
Note:
XenMobile Server supports device management for Windows x86 and ARM type devices.
The supported device platform information in this article also applies to the XenMobile connector for Exchange ActiveSync and the Citrix Gateway connector for Exchange ActiveSync.
For the latest versions of the mobile productivity apps and the supported devices for MDX encryption, see Support for mobile productivity apps.
Note:
Citrix supports, at a minimum, the current and prior version of each major operating system platform. Not all features of the newer version of Endpoint Management work on older platform releases.
For deprecation announcements, see Deprecation.
Operating system support list
Citrix XenMobile supports the following operating systems:
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Android: 10.x, 11.x, 12.x, 13.x, 14.x, 15.x
For Android 10 or later, see Android Considerations.
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iOS: 13.x, 14.x, 15.x, 16.x, 17.x, 18.x
XenMobile and Citrix mobile apps are compatible with iOS 14.x, iOS 15.x, iOS 16.x, iOS 17.x, and iOS 18.x, but don’t currently support all new iOS 14.x, iOS 15.x, iOS 16.x, iOS 17.x, and iOS 18.x features. To wrap in-house enterprise apps for iOS 14.x, iOS 15.x, iOS 16.x, iOS 17.x, and iOS 18.x, use the MDX Toolkit 21.8.5 or later or prepare the apps using the MAM SDK.
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iPadOS: 13.x, 14.x, 15.x, 16.x, 17.x, 18.x
XenMobile and Citrix mobile apps are compatible with iPadOS 14.x, iPadOS 15.x, iPadOS 16.x, iPadOS 17.x, and iPadOS 18.x, but don’t currently support all new iPadOS 14.x, iPadOS 15.x, iPadOS 16.x, iPadOS 17.x, and iPadOS 18.x features.
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macOS: 11.x, 12.x, 13.x, 14.x, 15.x
XenMobile and Citrix mobile apps are compatible with macOS 11, macOS 12, macOS 13, macOS 14, and macOS 15, but don’t currently support all new features of macOS 11, macOS 12, macOS 13, macOS 14, and macOS 15.
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Windows Desktops and Tablets: (MDM only). Windows 10 and Windows 11
Android considerations
Important:
Device administration mode is no longer supported. For information, see Migrate from device administration to Android Enterprise.
- Citrix recommends that you avoid enrolling Android devices in legacy device administration mode. Google deprecated Device Administration APIs, which impact devices running Android 10 or later. Enrollment of Android devices in legacy device administration mode fails. Citrix doesn’t support enrolling Android 11 devices in device administration mode.
- Citrix recommends using Android Enterprise for Android 10 devices. For more information, see Migrate from device administration to Android Enterprise.
- The Google API change doesn’t impact devices enrolled in MAM-only mode.
Before upgrading:
- Make sure that your server infrastructure is compliant with security certificates that have a matching host name in the subjectAltName (SAN) extension.
- To verify a host name, the server must present a certificate with a matching SAN. Citrix trust certificates only if they have a SAN that matches the host name.
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