XenMobile

Samsung MDM license key device policy

September 10, 2020

Contributed by:

K C

Specifies the built-in Samsung Enterprise License Management (ELM) key that you must deploy to a device before you can deploy SAFE policies and restrictions. XenMobile also supports the Samsung Enterprise Firmware-Over-The-Air (E-FOTA) service. XenMobile supports and extends both Samsung for Enterprise (SAFE) and Samsung KNOX policies.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

Samsung SAFE settings

Image of Device Policies configuration screen

ELM License key: XenMobile pre-fills this field with the macro that generates the ELM license key. If the field is blank, type this macro: ${elm.license.key}

Configure Samsung E-FOTA settings

Samsung Enterprise FOTA (E-FOTA) lets you determine when devices get updated and the firmware version to use. E-FOTA enables you to test updates before deploying them, to ensure that the updates are compatible with your apps. You can force devices to update with the latest firmware version available, without requiring user interaction.

Samsung supports E-FOTA for Samsung Knox 2.7.1 devices (minimum version) that are running authorized firmware.

XenMobile supports adding devices from the XenMobile console to Knox E-FOTA One. For more information about exporting a device list from XenMobile, see Export the Devices table. For more information about adding a device to Knox E-FOTA One, see the Samsung documentation.

XenMobile does not support the Knox E-FOTA on MDM solution.

To configure an E-FOTA policy:

Create a Samsung MDM License Key device policy with the keys and license information you received from Samsung. XenMobile Server then validates and registers the information. If XenMobile detects an E-FOTA issue, an error message appears to indicate the problem. Use the code provided to troubleshoot the issue. For more information, see Developer Guides.

Type the ELM License key: XenMobile pre-fills this field with the macro that generates the ELM license key. If the field is blank, type this macro: ${elm.license.key}

Type the following information provided by Samsung when you purchased an E-FOTA package:
- Enterprise FOTA Customer ID
- Enterprise FOTA license
- Client ID
- Client Secret
Optionally, create a Control OS Update device policy.
- Enable Enterprise FOTA: Set to On.
- Enterprise FOTA License Key: Select the Samsung MDM License Key policy name that you created in Step 1.
Deploy the Control OS Update policy to Secure Hub.

Android Enterprise and Samsung KNOX settings

Image of Device Policies configuration screen

KNOX License key: Type the KNOX license key that you obtained from Samsung.

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Samsung MDM license key device policy

September 10, 2020

Contributed by:

K C

September 10, 2020

Contributed by:

K C

Samsung MDM license key device policy

Samsung SAFE settings

Configure Samsung E-FOTA settings

Android Enterprise and Samsung KNOX settings

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