Citrix Virtual Apps and Desktops

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Fixed issues

June 12, 2024

Contributed by:

C C

Citrix Virtual Apps and Desktops 7 2402 LTSR includes the following fixed issues:

General

When the name of the audio device is more than 200 characters, the device might fail to redirect to the virtual session. [HDX-58341]
For webcam redirection, the RDP client to the second hop is not supported. [HDX-55630]
When you scan an image in a desktop session with the environment configured as described below, the image might not get scanned. This issue is intermittent.
- Scanner driver and imaging application installation.
- USB direction policy enabled on DDC.
- Environment setup:
  - DDC: Win2k19 + 7.33CU4
  - VDA: Win2k19/Win2k16+ 7.40.0.191
  - Client: Win10x64 22H2 + CWA 24.1.0.597
[HDX-58888]
Launch of a second seamless app fails if SSL is enabled and session reliability is turned off. If a seamless app is launched, the subsequent launch of another seamless app to the same server must be launched in the existing session (session sharing), while the client tends to launch the app in a new session causing an unexpected validate request to be sent to the broker. [HDX-52439].
If you are using mono audio for stereo audio streams, you might hear only one audio channel in one earpiece instead of receiving both channels on both ears. [HDX-56344]

Delivery Controller

Updates on the MonitorData.ResourceUtilization table in the monitoring database are delayed. [CVADHELP-22724]
When you use a VDA version 2203 CU3 with Windows 10, the VDA installer doesn’t host the custom WCF port if Rendezvous Proxy is configured. [CVADHELP-24199]

Direcotr

When you use a multi-session or a single-session desktop VDA in Multi Forest Site, the User-centric search feature doesn’t work. [CVADHELP-23174]

Graphics

For Windows 11 version 22H2, when moving a Windows Media Player window within a session, only the bottom half of the video is displayed. As a workaround, select: Settings > System > Multitasking > Snap windows > Show snap layouts when I drag a window to the top of my screen [HDX-42092]
When you are using Citrix Virtual Apps and Desktops 2203, you might observe a black screen while reconnecting to the disconnected sessions. [CVADHELP-23615]

Policy

After you upgrade Citrix Virtual Apps and Desktops from version 1912 LTSR CU3 to version CU4 or CU5, VDAs might not register with Delivery Controller and remain unregistered. [CVADHELP-19834]
CSEngine.exe is consuming more memory than expected on the VDA. [CVADHELP-20908, CVADHELP-19916]

Studio

Custom admins who do not have the ‘All’ scope cannot edit or delete policies from the default policy set. As a workaround, add a scope to the default policy that the custom admin can access. [GP-1569]
When using both Citrix Studio and Web Studio in your deployment, you might encounter: if you create an application folder in Citrix Studio but don’t add any applications to it, that empty folder doesn’t appear in Web Studio. [STUD-27526]
While creating a hosting connection to Azure using the Web Studio, if you click Create service principal on the Connection Details page and click Next, you might get an error. To resolve the issue, allow third-party cookies in the browser. [STUD-24463]
When you add the StoreFront server address through Citrix Studio and assign it to a Delivery Group, the store is set to off by default. [CVADHELP-24862]

Universal Print Server

Printing

When you use VDA version 1912 CU5 and OS version 2012 R2, various print jobs are failing from the production Citrix UPS print server with the following error message: CCgpStream::Open: WaitForMultipleObjects time out. InternalUpcRemoteOpenStream: Failed to Open Stream. Abort Job. [CVADHELP-22354]
When you use UPS version 2212 or 2305 in Citrix Virtual Apps and Desktops version 2212 or 2305 with Windows 10 VDA, printers using CUPS display the following message: Access Denied, cannot connect message [CVADHELP-23644]

VDA for single-session OS

While using the Windows VDA, you might experience a keyboard mapping error when you switch from the Japanese to the Korean keyboard. [HDX-59307]
The SaveRsopToFile, SaveRsopToMemory, and SaveRsopToRegistry values under the HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\GroupPolicy registry key might not be restored. [CVADHELP-23184]
After you upgrade a VDA to version 2203, the Skype for Business app might become unresponsive at the splash screen. [CVADHELP-21021]
CSEngine.exe is consuming more memory than expected on the VDA. [CVADHELP-19916]
A deadlock in Broker Agent stops machines from re-registering on a DNS IP change. [CVADHELP-18952]
This fix introduces a command-line option /no_pending_reboot_check that prevents checking for a pending restart from a previous Windows installation on the machine when installing or upgrading core components. [CVADHELP-21686]
The WebSocketService.exe process fails to start after a VDA reboot. [CVADHELP-24771]
When you use a VDA version LTSR 2203 CU 4.1, the VDA might perform a bug check with the following message at any time at the beginning or during a session.

Error "StopCode: SYSTEM THREAD EXCEPTION NOT HANDLED": Tdica.sys

[CVADHELP-24891]

When you use a machine, the user session launch fails intermittently. [CVADHELP-23922]
During an ICA session reconnect, the chat window of a third-party messaging application might automatically appear in the foreground. [CVADHELP-24000]
The Wfshell.exe process might crash when you copy and paste files from a local workstation into the Citrix session for VDA LTSR 2203. [CVADHELP-24146]
When you use a Windows 10 VDA version 2308, the ctxappvservice.exe process might crash. [CVADHELP-24575]
Copying content from a published Microsoft Visio or Visio app on a desktop to an app on the user device might fail. [CVADHELP-23647]
WebSocketService (HTML5 Video Redirection WebSocker Service) might crash. [CVADHELP-23917]
An application set on the left half of the left monitor incorrectly appears in this center of the screen after you reconnect when you use Virtual Apps and Desktops 2203 LTSR, Citrix Workspace app 2203 LTSR CU3 (2303 or 2205) and VDA 2203 LTSR with Windows 11 22h2. [CVADHELP-23878]

VDA for multi-session OS

The WebSocketService.exe process might consume more memory than expected on the VDAs. [CVADHELP-23870]
CSEngine.exe is consuming more memory than expected on the VDA. [CVADHELP-19916]
A deadlock in Broker Agent stops machines from re-registering on a DNS IP change. [CVADHELP-18952]
The WebSocketService.exe process fails to start after a VDA reboot. [CVADHELP-24771]
When you use a VDA version LTSR 2203 CU 4.1, the VDA might perform a bug check with the following message at any time at the beginning or during a session. Error "StopCode: SYSTEM THREAD EXCEPTION NOT HANDLED": Tdica.sys [CVADHELP-24891]
Some processes of Citrix Workspace app might not close as expected when they run in a published application session. [CVADHELP-24225]
In the Server 2019 VDA version LTSR 2203 CU3, WmiPrvSE.exe crashes. [CVADHELP-24436]
The Wfshell.exe process might crash when you copy and paste files from a local workstation into the Citrix session for VDA LTSR 2203. [CVADHELP-24146]
The Terminal Services process might crash after an ACR reconnection. [CVADHELP-24364]
In Windows Server 2022, if a mouse is moved to a dedicated position by the app or OS, you are unable to move the mouse to the position again until the mouse is moved to another place by the app or OS. [CVADHELP-24444]
The Warning Idle Time Expired Message dialog box does not appear in the ICA session on the 2022 OS VDA though the Session Idle time limit takes effect. [CVADHELP-24646]
Copying content from a published Microsoft Visio or Visio app on a desktop to an app on the user device might fail. [CVADHELP-23647]

Profile Management

Profile Management 2402 LTSR documentation provides specific information about the updates in this release.

Linux VDA

Linux VDA 2402 LTSR documentation provides specific information about the updates in this release.

Session Recording

Session Recording 2402 LTSR documentation provides specific information about the updates in this release.

Workspace Environment Management

Workspace Environment Management 2402 LTSR documentation provides specific information about the updates in this release.

Citrix Provisioning

Citrix Provisioning 2402 LTSR documentation provides specific information about the updates in this release.

Federated Authentication Service

Federated Authentication Service 2402 LTSR documentation provides specific information about the updates in this release.

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Fixed issues

June 12, 2024

Contributed by:

C C

June 12, 2024

Contributed by:

C C

Fixed issues

General

Delivery Controller

Direcotr

Graphics

Policy

Studio

Universal Print Server

Printing

VDA for single-session OS

VDA for multi-session OS

Profile Management

Linux VDA

Session Recording

Workspace Environment Management

Citrix Provisioning

Federated Authentication Service

In this article