Configure store names for your store URL

Overview

Administrators can now add custom store names while adding stores to Citrix Workspace app. Store names make identifying and distinguishing the stores easier for end users. Previously, in a multiple Workspace URL setup (subdomains of cloud.com), all the stores would be called “Store”, with an automatically generated numeric suffix. For example, Store 1, Store 2, Store 3, and so on. This arrangement made it difficult for the administrators and end users to associate the store name with the store URLs.

With this feature, admins can give the stores a short name that end users can recognize. In addition, admins have the capability to enable or disable the ability for end users to modify the store name on their Citrix Workspace app.

Configuration

You can configure a unique store name from the Citrix Cloud console as follows:

  1. Go to Citrix Cloud and sign in with your credentials.

  2. Navigate to Workspace Configuration > Access. Under Workspace URL, you can find a list of existing URLs.

  3. To add a new store, click Add Workspace URL.

    list of URLs

  4. Enter a custom Store name.
  5. Enter the Workspace URL. Check the preview.
  6. Read and understand the two checklist items. Ensure you select both of them.
  7. Click Add to save the store name.

To update the custom store name for an existing store URL:

  1. Go to Citrix Cloud and sign in with your credentials.

  2. Navigate to Workspace Configuration > Access. Under Workspace URL, you can find a list of existing URLs.

  3. Select the “…” icon for the relevant row.

  4. Click Edit. The Edit Workspace URL appears.

  5. Modify the store name.

  6. Click Edit to confirm the changes.

    list of URLs

Restrict end users to change the store name

Previously, end users could modify the store name through the Edit Account feature in Citrix Workspace app. However, administrators can now clear the option Allow end-users to change this store name in Workspace in Citrix Cloud Console, restricting end users from altering the store name in their Citrix Workspace app.

If a user attempts to edit the store name, the option appears grayed out.

new URL

Citrix Workspace app

To allow users to edit their store name from the Citrix Workspace app, users must be on the following versions of the Citrix Workspace app clients:

  • Citrix Workspace app for Windows version 2405 or later
  • Citrix Workspace app for iOS version 24.2.0 or later
  • Citrix Workspace app for Mac version 2402
Configure store names for your store URL