Limitations

On-prem CVAD There is an known issue that after the token been generated by Web Studio, it takes 5 hours before it can be used for enrollment - the fix will be delivered in later releases of CVAD.

Audio Redirection Opus codec is supported with the following limitations or known issues.

  • Fast user switch in the session may cause audio to stop working. This issue only happens with Windows CWA.

    • This is a known issue with a solution ongoing to fix.

    • Workaround is to do a full logout of the current user before switching.

Keyboard & Mouse:

  • Long-pressing vowel keys (a,e,i,o,u) to type accented characters with Scancode mode is not supported.

  • When you connect from CWA Windows, resizing the session window from window mode to full-screen sometimes results in an inaccurate mouse focus in rare cases.

    • The workaround is to resize the CWA window again.
  • When you connect from CWA Windows with Surface Pro, the soft keyboard cannot popup automatically.

    • The workaround is to manually open it from the toolbar.
  • Changing the Natural scrolling setting in Citrix VDA for macOS will not take effect, because what you configure is for a physical connected mouse.

    • Workaround is to change the client CWA setting accordingly.
  • Insert key in the Windows full-size keyboard is designed to work as a Fn key in Citrix VDA for macOS.

    • It does not support combinations with up / down / left / right keys.

Note :

When you connect from CWA macOS, Citrix recommends you to use scancode for keyboard input mode.

Trackpad, currently we support:

  • Tap to click
  • Right-click
  • Scroll gestures

Work is in progress to support more functionalities listed in this page: https://support.apple.com/en-us/102482

High DPI, your end-point’s monitor must have a resolution greater than 2K to use this feature. If you’re connecting to the VDA using CWA Windows, you can:

  • Change Windows native scaling to 200%

    OR

  • Change the Windows CWA setting in the monitor layout - DPI scaling to 200%

Graphics, currently

We do not support Spin Cursor and sleep function for the monitor.

Monitor blanking might not work with some special monitors, the monitors which can’t be blanked out will not display any application window.

Network, Citrix recommends you to use only one NIC if your VDA machine has multiple NICs.

  • Limitation when using wireless connection, it need to connect to a shared wifi connection instead of per-user wifi connection.

  • The behavior using multiple NICs is not guaranteed.

Clipboard support the following format copy-in/out when policy is configured from the DaaS management console:

  • CF_TEXT
  • CF_BITMAP

When you use CWA Linux to connect the VDA, copy-in and out for an image file is not supported - this is a known issue from CWA Linux.

DaaS management Console & CVAD Web Studio/Director capabilities are under development and are not available at the moment:

  • Policies outside the policy support list are not supported for the Public Tech Preview.

  • In session control, Shadow User, Machine Operations are not supported.

  • Under Monitor/Resource Utilization, IOPS & Disk Latency are not fully supported.

    • Restart/Reset Profile/Reset Personal vDisk is also not supported.

macOS Specific:

  • Citrix recommends not to use the Citrix VDA for macOS session to upgrade the macOS (For example, 14‑ >15).
Limitations

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