Product Documentation

What’s new

A goal of Citrix is to deliver new features and product updates to Workspace Environment Management service customers when they are available. New releases provide more value, so there is no reason to delay updates. Updates are rolled-out to the service release approximately every three weeks.

This process is transparent to you. Initial updates are applied to Citrix internal sites only, and are then applied to customer environments gradually. Delivering updates incrementally in waves helps ensure product quality and maximize availability.

For details about the service level goal for the Workspace Environment Management service for cloud scale and service availability, see Service Level Goals. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.


Agents for Windows machines often release on a different schedule than other Workspace Environment Management service components, features, and technologies. Generally, agents release at the same time as the on-premises Workspace Environment Management product.

  • For information about agent platforms and features that are no longer supported, see Deprecation. The Deprecation article also includes platforms and features that are scheduled to be unsupported in a future release (such as which operating systems support agent installation).

Agent group policy template: This template allows you to specify a list of Citrix Cloud Connectors. You must do this before you install the agent. See Install and configure.

Workspace Environment Management service agent: A service-specific agent is provided which has the ability to connect to the Workspace Environment Management service. You must deploy Citrix Cloud Connector in your user domain before you install the agent. See Install and configure.

Workspace Environment Management administration console: A web-based administration console is provided to manage your WEM installation from the service’s Manage tab using your web browser. This provides the same functionality as the on-prem version of the administration console.

Search index roaming for Microsoft Outlook users: A new option is provided to improve the user experience when searching mail in Microsoft Outlook. See Citrix Profile Management Settings.

What’s new

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