XenMobile

Supported device operating systems

Note:

This article covers supported device operating systems for XenMobile Server 10.13. For operating systems supported for Endpoint Management, see Supported device operating systems.

XenMobile supports devices running the following platforms and operating systems for enterprise mobility management, including app and device management. Because of platform restrictions and security features, XenMobile doesn’t support all functionality on all platforms.

The supported device platform information in this article also applies to the XenMobile connector for Exchange ActiveSync and the Citrix Gateway connector for Exchange ActiveSync.

For the latest versions of the mobile productivity apps and the supported devices for MDX encryption, see Support for mobile productivity apps.

Note:

Citrix supports, at a minimum, the current and prior version of each major operating system platform. Not all features of the newer version of Endpoint Management work on older platform releases.

For deprecation announcements, see Deprecation.

Operating system support list

Citrix XenMobile supports the following operating systems:

  • Android: 10.x, 11.x, 12.x, 13.x

    For Android 10+, see Android Considerations.

  • iOS: 13.x, 14.x, 15.x, 16.x

    XenMobile and Citrix mobile apps are compatible with iOS 14.x, but don’t currently support all new iOS 14.x features. To wrap in-house enterprise apps for iOS 14.x, use the MDX Toolkit 21.8.5 or later or prepare the apps using the MAM SDK.

  • iPadOS: 13.x, 14.x, 15.x, 16.x

    XenMobile and Citrix mobile apps are compatible with iPadOS 14.x, but don’t currently support all new iPadOS 14.x features.

  • macOS: 10.13x, 10.14x, 10.15x, 11.x, 12.x, 13.x

    XenMobile and Citrix mobile apps are compatible with macOS 11, but don’t currently support all new macOS 11 features.

  • Windows Desktops and Tablets: (MDM only). Windows 10 and Windows 11

Android considerations

Important:

Device administration mode is no longer supported. For information, see Migrate from device administration to Android Enterprise.

  • Citrix recommends that you avoid enrolling Android devices in legacy device administration mode. Google deprecated Device Administration APIs, which impact devices running Android 10+. Enrollment of Android devices in legacy device administration mode fails. Citrix doesn’t support enrolling Android 11 devices in device administration mode.
  • Citrix recommends using Android Enterprise for Android 10 devices. For more information, see Migrate from device administration to Android Enterprise.
  • The Google API change doesn’t impact devices enrolled in MAM-only mode.

Before upgrading:

  • Make sure that your server infrastructure is compliant with security certificates that have a matching host name in the subjectAltName (SAN) extension.
  • To verify a host name, the server must present a certificate with a matching SAN. Citrix trust certificates only if they have a SAN that matches the host name.
Supported device operating systems