End user experience
Users can access applications through Secure Private Access using the following methods. Each access method provides a different user experience allowing organizations to choose the most appropriate approach based on their desired user experience and deployment strategy.
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Citrix Workspace App - The native desktop application that provides the most secure and feature-rich access experience with full policy enforcement and single sign-on capabilities.
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Store URL in a web browser - Users can open their store in a web browser:
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Non-Chrome browsers (such as Firefox, Safari, or Edge)
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Chrome with non-managed profile (personal Chrome browser without enterprise policies)
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Chrome with managed profile (enterprise-managed Chrome browser with Chrome Enterprise Premium policies)
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Chrome managed profile - Users access applications directly by using bookmarks or manually typing the application URL in the address bar of a Chrome managed profile.
The following table summarizes the end-user experience when the applications are accessed using various methods:
| Direct | Store URL in a web browser | Citrix Workspace app | |
|---|---|---|---|
| Non-chrome browser | Access denied for SaaS apps (assuming that the SaaS apps have been configured with the appropriate IP address allow list). | Apps are enumerated in the user interface. | Not-applicable |
| Private apps are unreachable. | The applications are launched in the appropriate Chrome managed profile. | ||
| A profile creation wizard is launched if the respective managed profile has not been created already. | |||
| Chrome (non-managed profile) | Access denied for SaaS apps (assuming that the SaaS apps have been configured with the appropriate IP address allow list). | The applications are launched in the appropriate Chrome managed profile. | Not-applicable |
| Private apps are unreachable. | A profile creation wizard is launched if the respective managed profile has not been created already. | ||
| Chrome (managed profile) | Apps are allowed or denied depending on the Secure Private Access configuration. | The enumerated app is launched in a new tab. | Not-applicable |
| Citrix Workspace app | Not-applicable | Not-applicable | Apps are enumerated in the user interface. |
| The applications are launched in the appropriate Chrome managed profile. | |||
| A profile creation wizard is launched if the respective managed profile has not been created already. |