Troubleshooting using logs

The Citrix SecurAccess™ ZTNA and Device Posture logs help administrators identify configuration issues, connectivity problems, policy misconfigurations, and device compliance issues enabling faster identification and resolution of issues.

You can view the Citrix SecurAccess ZTNA logs from the Citrix SecurAccess ZTNA dashboard. For information on the various events captured in diagnostic logs, see Events.

For more information on the Citrix SecurAccess ZTNA diagnostic logs, see Diagnostic logs.

For the various error codes associated with each event, see Diagnostic log info codes.

The diagnostic logs in the Device Posture dashboard offer insights into to device compliance (Compliant, Non-compliant, and Login Denied). These logs enable administrators to monitor endpoint security, ensure adherence to organizational policies, and identify devices that might present environmental risks.

You can view the Device Posture logs and events in the Citrix SecurAccess ZTNA dashboard and in the Identity and Access Management console.

For more information, see Device Posture logs and events.