Configuration reports
Customer administrators can generate configuration reports to gain insights into the Secure Private Access setup. The configuration report includes information for the following categories:
- Access policies governing access to applications and resources.
- Applications configured within Secure Private Access.
- Routing domains set up for the applications.
- Resource locations associated with the customer.
- Authentication domain used for verifying user identities.
- Identity Provider (IdP) used for user identity.
- Customer parameters defined for a specific customer.
- Store configurations related to Citrix Workspace stores.
The configuration reports can be used in the following scenarios:
- Identify and resolve configuration issues.
- Share with the Citrix Support team for investigation and troubleshooting purposes.
- Use the report as a reference for new setup or modify existing setup details.
Generate a configuration report
Perform the following steps to generate a configuration report.
- In the Secure Private Access admin console, go to Settings > Global Configuration.
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Click Create report to initiate the report generation process.
Once the report is generated, the Configuration Report dialog displays the following status:
- Report Completed: Indicates that all required details are successfully included in the report.
-
Report Partially Complete: Indicates that some details are missing or not generated.
The dialog also lists the categories for which the report generation was incomplete.
The following figure shows a sample Configuration report dialog with complete and partially complete status.
- Click Download to manually export the report to your local drive.
Important:
Generating configuration reports is limited to administrators with the following Secure Private Access roles:
- Full Access Administrator
- Read Only Administrator
- Full Monitor Administrator
Administrators with the Help Desk Administrator role cannot generate configuration reports.