Deprecation notices

The announcements in this article are intended to give you advanced notice of platforms, Citrix products, and features that are being phased out so that you can make timely business decisions. Citrix monitors customer use and feedback to determine when they are withdrawn. Announcements can change in subsequent releases and might not include every deprecated feature or functionality. For details about product lifecycle support, see the Product Lifecycle Support Policy article. For information about the Long Term Service Release (LTSR) servicing option, see


Deprecated items are not removed immediately. Citrix continues to support them, but they will be removed in a future release.

Item Deprecation announced in version Alternative
XenApp Services (also known as PNAgent) 2308 Within workspace app, connect to stores using the store URL rather than the XenApp Services URL


Removed items are either removed, or are no longer supported.

Item Deprecation announced in version Removed in version Alternative
Internet Explorer 11 for connecting to resources using Workspace app for HTML5 2308 2308 Either use a supported web browser or install Citrix Workspace app for Windows. It is still possible to use Internet Explorer 11 to access your store but to launch resources Citrix Workspace app for Windows must be installed.
XenApp 6.5 resource feeds. 2308 2308 Upgrade to the latest Citrix Virtual Apps and Desktops. Alternatively it is still possible to to add XenApp 6.5 resource feeds using PowerShell but note that XenApp 6.5 is no longer supported.
Support for Self-service password reset (SSPR) 2203 2203 -
Support for TLS 1.0, and TLS 1.1 protocols between Citrix Virtual Apps and Desktops and Citrix Workspace app. 3.14 2203 Upgrade Citrix Receivers to a Citrix Workspace app that supports TLS 1.2
Installing StoreFront on Windows Server 2012 R2 2203 2203 Install StoreFront on a supported operating system.
Support for Microsoft .NET Framework versions earlier than 4.7.2. 2203 2203 Upgrade to .NET Framework version 4.7.2 or later. (The installer automatically installs .NET Framework 4.7.2 if it is not already installed.)
Removal of Delivery Controller options for the following end-of-life products: VDI-in-a-Box, and XenMobile (9.0 and earlier). 1903 1903
Internet Explorer 9 and 10 1903 1903
Support for users to access desktops on Desktop Appliance sites 1811 1912 Use Desktop Lock for non-domain-joined use cases.
Citrix classic experience (“green bubbles” user interface) 3.12 1903 Use the Unified UI
Installing StoreFront on Windows Server 2012 and Windows Server 2008 R2 (including Service Packs). 3.12 LTSR 3.15 Install components on a supported operating system.
Citrix Online Integration (Goto product) integration 3.11 3.12
In-place upgrades from StoreFront 2.0, 2.1, 2.5, and 2.5.2 3.9 1818 Upgrade from one of these versions to 3.12 and then to a more recent latest version
Installing StoreFront on 32-bit (x86) machines. 3.8 3.13 Install on a supported x64 operating system.

For information about deprecations in Citrix Workspace app for HTML5 see the Deprecation page.

Deprecation notices