Upgrade MDX or enterprise apps

To upgrade an MDX or Enterprise app in Endpoint Management, disable the app in the Endpoint Management console, and then upload the new version of the app.

  1. In the Endpoint Management console, click Configure > Apps. The Apps page appears.

  2. For managed devices (devices enrolled in Endpoint Management for mobile device management), skip to Step 3. For unmanaged devices (devices enrolled in Endpoint Management for enterprise app management purposes only), do the following:

    • In the Apps table, select the check box next to the app or click the line containing the app you want to update.
    • Click Disable in the menu that appears.

    Image of the App menu

    • Click Disable in the confirmation dialog box. Disabled appears in the Disable column for the app.

    Image of the disabled app

    Note:

    Disabling an app puts the app in maintenance mode. While the app is disabled, users cannot reconnect to the app after they log off. Disabling an app is an optional setting, but we recommend disabling the app to avoid issues with app functionality. Issues may result from policy updates, for example, or if users request a download at the same time you are uploading the app to Endpoint Management.

  3. In the Apps table, click the check box next to the app or click the line containing the app you want to update.

  4. Click Edit in the menu that appears. The App Information page appears with the platforms you originally chose for the app selected.

  5. Configure these settings:

    • Name: Optionally, change the app name.
    • Description: Optionally, change the app description.
    • App category: Optionally, change the app category.
  6. Click Next. The first selected platform page appears. Do the following for each selected platform:

    • Choose the replacement file you want to upload by clicking Upload and navigating to the file location. The app uploads to Endpoint Management.
    • Optionally, change the app details and policy settings for the platform.
    • Optionally, configure deployment rules and the app store. For information, see Add an MDX app.
  7. Click Save. The Apps page appears.

  8. If you disabled the app in Step 2, do the following:

    • In the Apps table, click to select the app you updated and then in the menu that appears, click Enable.
    • In the confirmation dialog box that appears, click Enable. Users can now access the app and receive a notification prompting them to upgrade the app.

Upgrade MDX or enterprise apps

In this article