A goal of Citrix is to deliver new features and updates to Citrix Workspace customers when they are available. New releases provide more value, so there’s no reason to delay updates.
This process is transparent to you. Initial updates are applied to Citrix internal sites only and are then applied to customer environments gradually. Delivering updates incrementally in waves helps ensure product quality and maximize availability.
For details about the Service Level Agreement for cloud scale and service availability, see the Citrix Cloud Service Level Agreement. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.
Get Started with Citrix Workspace guide: Citrix Workspace now includes a step-by-step walkthrough to help you deliver workspaces quickly to your end-users. The walkthrough guides you through the Citrix Cloud console so you can configure an identity provider, add administrators, and enable workspace authentication and services. For an overview of the tasks you’ll perform and quick access to the instructions you’ll need, see Get Started with Citrix Workspace.
Citrix Assistant: Citrix Assistant is a virtual assistant now available with Citrix Workspace. It provides an easy medium to accomplish tasks such as viewing employee information, finding expense reports, and finding tickets. The Citrix Workspace virtual assistance feature improves employee engagement and productivity by providing immediate access to relevant content and business data. The virtual assistant pulls data from connected applications and helps you quickly find the information you need. It uses automated intelligence, machine learning capabilities, and natural language processing to understand the app context, conversation context, and user intent. For more information, see Citrix Assistant
Microapps for Workspace: Microapps are now available to help you deliver relevant, actionable notifications from your applications directly into users’ workspaces. With microapps, users can interact with key business systems without ever leaving their workspace, saving time and helping them focus on their day-to-day work. For more information, see Microapps.
Network Location Service (Technical Preview): You can now ensure that users who launch apps and desktops in Workspace from within the corporate network are routed directly to their VDAs. This bypasses the gateway and results in faster Virtual Apps and Desktops sessions. For more information about this service and setup instructions, see Optimize connectivity to workspaces with the Network Location Service.
Improvements for Recent and Favorite apps: Recents and Favorites are loaded first in Workspace, so users can launch their commonly-used apps and desktops right away.