Citrix Secure Developer Spaces™

Analytics

October 30, 2025

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System Analytics

Use the System Analytics section to download detailed reports and logs for the Citrix Secure Developer Spaces™ (SDS) platform. These reports include API and endpoint failure data from the past 30 days, along with comprehensive system logs. You can filter the data by Workspace, user, or time range to support targeted troubleshooting and analysis.

System_Analytics

Usage Analytics

The SDS management console uses Pendo to deliver in-product notifications, feature announcements, and contextual guidance. It also collects product feedback and usage telemetry to help improve the platform experience.

Data Collection Preferences

You can choose how analytics data is collected and used. This includes anonymous usage data (such as pages visited and features used) to improve the application, and basic metadata to enable targeted in-app guides. No personal content is ever tracked.

Available configuration options:

Enable analytics and in-app guides
This is the default configuration providing access to all Pendo-based functionality.
Disable analytics, keep in-app guides (basic metadata only) No product usage information is shared with Citrix, but in-product guidance remains available.
Disable all analytics and guides
All Pendo components are disabled and no information is share with Citrix. In-product guidance, notifications, and the ability to submit feedback are not available.

Usage_Analytics

Connectivity Requirements

To ensure you can view Pendo content within the management console, Citrix recommends that the address ‘http://citrix-sds-content.customer.pendo.io’ is contactable.

Pendo is a third-party sub-processor that Citrix uses to provide cloud and support services to Citrix customers. For a complete list of these sub-processors, see Sub-Processors for Citrix Cloud & Support Services and Citrix Affiliates

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Analytics

October 30, 2025

Contributed by:

October 30, 2025

Contributed by:

Analytics

System Analytics

Usage Analytics

Data Collection Preferences

Connectivity Requirements

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