Citrix Endpoint Management

Maximum resident users device policy

The Maximum resident users device policy is for shared devices running iOS (iPadOS). For more information about Shared iPads, see Integrate with Apple Education features.

This policy must deploy when the iPad is in the “awaiting configuration” phase during the Setup Assistant. Apple doesn’t allow this policy to deploy after Shared iPads enroll.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

iOS settings

  • Maximum Resident Users: The maximum number of users for a Shared iPad. If the number of users specified in this policy is greater than the maximum number of users supported by the device: Citrix Endpoint Management uses the device maximum instead. Default is 5 users.

    Apple recommends that you keep the Maximum resident users value as low as possible. A low value maximizes the amount of iPad storage for each user. Also, a low value minimizes communication with iCloud and provides a faster sign-in experience. For information about how Apple handles shared storage on an iPad, see https://developer.apple.com/education/shared-ipad/.

    Device Policies configuration screen

Maximum resident users device policy