App access end-user experience explained
Citrix Secure Private Access apps can be accessed in the following ways:
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Through the Citrix Secure Access client:
- Access Web/SaaS apps: After logging into the Citrix Secure Access client, end users can access Web/SaaS apps using their native browser such as Chrome.
- Access TCP/UDP apps: After logging into the Citrix Secure Access client, end users can access TCP/UDP applications through a client application (for example Remote Desktop Protocol (RDP)).
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Agentless access: Allows users to access enterprise web apps without the need for a client. End users can access enterprise web applications without installing a dedicated client on their devices. End users can simply enter the app URLs in their native browser.
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Through Citrix Enterprise Browser: End users can access their enterprise web apps directly through Citrix Enterprise Browser which is integrated into the Workspace environment.
Access a Web app through the Citrix Secure Access client
- Log in to the Citrix Secure Access client.
- After the secure access session is established, open a native browser (for example Chrome).
- In the browser, enter the URL of the enterprise web app that you want to access.
Access a TCP/UDP app through the Citrix Secure Access client
If RDP is configured, end users must perform the following steps to access the TCP/UDP app.
- Log in to the Citrix Secure Access client.
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After the secure access session is established, start a remote desktop connection.
- Press the Windows key, type Remote Desktop Connection, and press Enter.
- Enter the IP address or host name of the computer that you trying to connect to.
- Click Connect. You might be prompted to enter the credentials.
- Enter the user name and password for the remote computer and then click OK.
A remote desktop connection is established now and the end user can interact with the remote computer.
For more information about the Citrix Secure Access client, see Citrix Secure Access client.
Access an app through Citrix Enterprise Browser
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Download the Citrix Workspace app from https://www.citrix.com/downloads. In the Find Downloads list, select Citrix Workspace app.
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Log on and search for your SaaS apps. Click the app to launch it.
You can now use the SaaS app from within the Citrix Workspace app or from the Citrix Workspace web portal.
Depending on the admin configured settings, your SaaS apps open by using the browser engine within the Workspace app or you are redirected to a secure browser.
The following diagram shows the high-level flow for the Citrix Workspace app.
The following diagram shows the high-level flow for the Citrix Workspace web portal.
For more information about Citrix Enterprise Browser, see Citrix Enterprise Browser.