Citrix Secure Private Access™

Troubleshooting using logs

September 4, 2025

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The Secure Private Access and Device Posture logs help administrators identify configuration issues, connectivity problems, policy misconfigurations, and device compliance issues enabling faster identification and resolution of issues.

Secure Private Access logs

You can view the Secure Private Access logs from the Secure Private Access dashboard. For information on the various events captured in diagnostic logs, see Events.

For more information on the Secure Private Access diagnostic logs, see Diagnostic logs.

For the various error codes associated with each event, see Diagnostic log info codes.

Device Posture logs

The diagnostic logs in the Device Posture dashboard offer insights into to device compliance (Compliant, Non-compliant, and Login Denied). These logs enable administrators to monitor endpoint security, ensure adherence to organizational policies, and identify devices that might present environmental risks.

You can view the Device Posture logs and events in the Secure Private Access dashboard and in the Identity and Access Management console.

For more information, see Device Posture logs and events.

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Troubleshooting using logs

September 4, 2025

Contributed by:

September 4, 2025

Contributed by:

Troubleshooting using logs

Secure Private Access logs

Device Posture logs

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