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Loss Tolerant Mode for Audio
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Loss tolerant mode for audio
The loss tolerant mode supports audio. This feature increases the user experience for real-time streaming and improves audio quality over EDT when users are connecting through a network with high latency and packet loss. For more information about the loss tolerant mode and EDT, see Additional information in the Citrix Virtual Apps and Desktops documentation.
Enable the loss tolerant mode for audio feature
Loss tolerant mode for audio is disabled by default. To enable it, complete the following steps:
- Enable adaptive transport by setting the HDX adaptive transport policy. Adaptive transport is enabled by default.
- Enable loss tolerant mode for audio by setting the loss tolerant mode for audio policies. Loss tolerant mode for audio is disabled by default.
Client requirements and settings
To use loss tolerant mode for audio, ensure that your Citrix Workspace app supports and is configured to enable this feature; otherwise, audio defaults to EDT Reliable transport.
The following are the minimum Citrix Workspace app versions that support loss tolerant mode:
- Citrix Workspace app for Windows minimum version 2309
- Citrix Workspace app for Linux minimum version 2311
- Citrix Workspace app for Mac minimum version 2311 In addition, the following features must be enabled:
- HDX Adaptive Transport policy.
- (Optional) For remote connections, Citrix Gateway Service is required.
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