Workspace Environment Management

What’s new

A goal of Citrix is to deliver new features and product updates to Workspace Environment Management (WEM) service customers when they are available. New releases provide more value, so there is no reason to delay updates. Updates are rolled out to the service release approximately every three weeks.

This process is transparent to you. Updates are applied to Citrix internal sites initially, and are then applied to customer environments gradually. Delivering updates incrementally in waves helps ensure product quality and maximize availability.

In general, updates to the documentation are made available before new features and product updates are accessible to all customers.

For information about the service level goal for the WEM service for cloud scale and service availability, see Service Level Goals. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.

August 2022

Set timeouts for scripted tasks

  • An option, Set a timeout value, is now available when you configure a scripted task. The option lets you specify the time (in minutes) after which the task is forced to end. If you do not specify a timeout, the task might keep running, thus preventing other tasks from running. For more information, see Scripted Task Settings.

  • Minimum agent version required: 2207.2.0.1

Invite users to enroll agents (preview)

  • A new node, Enrollment, is now available in the web console. The node contains two pages:

    • Enrolled Agents. Lists all enrolled agents. You can manage them as needed.
    • Invitation. Lets you send enrollment invitations to users. Each invitation includes an invitation code and the steps needed to complete the enrollment.

    For more information, see Enrollment.

  • To enable this feature, go to Home, click the preview features icon in the upper-right corner, and enable Invite users to enroll agents. See Preview features.

  • Minimum agent version required: 2207.2.0.1

Contextualize scripted tasks (preview)

  • An option, Filter, is now available in General when you configure a scripted task. The option lets you use a filter to contextualize the task. As a result, the WEM agent runs the task only when all conditions in the selected filter are met. For more information, see Configure a scripted task.

  • To enable this feature, go to Home, click the preview features icon in the upper-right corner, and enable Contextualize scripted tasks. See Preview features.

  • Minimum agent version required: 2207.2.0.1

Fixes

When you add a scripted task larger than 10 MB, the following error message appears even if the task is added successfully: Failed to add the scripted task. After you refresh the view, the task appears. [WEM-21241]

July 2022

Support for performing administrative tasks for non-domain-joined and enrolled agents

  • You can now perform administrative tasks (such as refreshing the cache, resetting settings, and retrieving agent information) for non-domain-joined and enrolled agents through the administration console, just like you do for other agents. Technically, this feature is a different implementation. The target agents are not immediately notified of performing those tasks. The notifications are sent when the target agents or other agents on the same subnet connect to Citrix Cloud to refresh settings. So, there might be a delay until the tasks run on the agent side. The more agents you have on the same subnet, the shorter the delay.

  • This feature is available in both the legacy console and the web console.
    • In the web console, go to Monitoring > Administration > Agents. For more information, see Administration.
    • In the legacy console, go to Administration > Agents. For more information, see Administration.
  • Minimum agent version required: 2207.1.0.1

Configure Windows GPOs by using Group Policy Administrative Templates (preview)

  • In the web console, a tab, Template-based, is now available in Actions > Group Policy Settings under each configuration set. The tab lets you configure Windows GPOs by using Group Policy Administrative Templates. You can configure GPOs at a machine and user level. After that, you deploy them by assigning them to your users, just like you do for registry-based GPOs. For more information, see Group Policy Settings.

  • To enable this feature, go to Home, click the preview features icon in the upper-right corner, and enable Template-based Group Policy settings. See Preview features.

  • Minimum agent version required: 2207.1.0.1

New features available in scripted task settings

  • The following new features are now available when you configure a scripted task:

    • File path. A parameter type that lets you pass a file path as a parameter to the System.IO.FileInfo class.
    • Collect output even if runtime errors occur. An option that controls whether to collect output file content and console output even if errors occur while running the task.

    For more information, see Scripted Task Settings.

  • Minimum agent version required: 2207.1.0.1

Fixes

  • If you assign application security rules (AppLocker rules) to built-in administrators, the rules might not take effect on the agent machine even if the logged-on user belongs to the administrators group. [WEM-21133, WEMHELP-229]

  • When you view the health status of Profile Management in the management console, you might see errors even if Profile Management is configured correctly. The issue occurs when the local system account under which the agent is running does not have permission to the user store. [WEM-21247, CVADHELP-19963]

  • In the web console, attempts to add or edit registry operations of the following types might fail: REG_QWORD and REG_QWORD_LITTLE_ENDIAN. The issue occurs when you type a decimal value that exceeds 9007199254740991 or a hexadecimal value that exceeds 1FFFFFFFFFFFFF. As a workaround, use the legacy console instead.

    If you use the web console to edit registry operations of the two types whose value exceeds the limit, you see the following error message: Invalid value or format. You can dismiss the message. [WEM-22217]

Deploy GPOs through the web console

  • In the web console, you can now manage Group Policy settings. The management takes the form of configuring Windows Group Policy Objects (GPOs). After you add or import your settings, you deploy them by assigning them to your users. For more information, see Group Policy Settings.

  • Minimum agent version required: 2206.2.0.1

Profile Management

  • Workspace Environment Management now supports all versions of Profile Management through 2206. The following new options are now available in both the legacy console and the web console.

    • Enable profile streaming for pending area. If enabled, files in the pending area are fetched to the local profile only when they are requested. This ensures optimum logon experience in concurrent session scenarios.

      • In the web console, the option is available under each configuration set in Profiles > Profile Management Settings > Streamed user profiles. For more information, see Citrix Profile Management Setting.
      • In the legacy console, the option is available in Policies and Profiles > Citrix Profile Management Settings > Streamed user profiles. For more information, see Citrix Profile Management Setting.
    • Enable concurrent session support. Provides native Outlook search experience in concurrent sessions. If enabled, each concurrent session uses a separate Outlook OST file. You can specify the maximum number of VHDX disks for storing Outlook OST files.

      Enable asynchronous processing for user Group Policy on logon. If enabled, Profile Management roams with users a registry value that Windows uses to determine the processing mode for the next user logon — synchronous or asynchronous processing mode. This ensures that the actual processing mode is applied each time users log on.

      Enable OneDrive container. If enabled, Profile Management roams OneDrive folders with users by storing the folders on a VHDX disk. The disk is attached during logons and detached during logoffs.

      • In the web console, the three options are available under each configuration set in Profiles > Profile Management Settings > Advanced settings. For more information, see Citrix Profile Management Setting.
      • In the legacy console, the three options are available in Policies and Profiles > Citrix Profile Management Settings > Advanced settings. For more information, see Citrix Profile Management Setting.
  • Minimum agent version required: 2206.2.0.1

Application launcher

  • An application launcher tool, AppLauncherUtil.exe, is now available in the agent installation folder. The tool aggregates all applications you assigned to your users through the administration console. Using the tool, users can launch all assigned applications in one place. For more information, see Application launcher.

  • Minimum agent version required: 2206.2.0.1

Fixes

  • When you use VUEMRSAV.exe to view results about actions applied through an action group for the current user, the Applied Actions tab might display the incorrect source of the actions. Example: Two action groups (Group1 and Group 2) were assigned to the user and Group1 contains Application1. The Applied Actions tab might also show that Application1 is from Group2 even if Group2 does not contain Application1. (By default, VUEMRSAV.exe is located in the agent installation folder: %ProgramFiles%\Citrix\Workspace Environment Management Agent\VUEMRSAV.exe.) [WEM-20002]

May 2022

Enroll agents without configuring Citrix Cloud Connectors

  • Previously, you had to configure Cloud Connectors for WEM agents to manage them. You can configure Cloud Connectors in two ways:

    • Configure Cloud Connectors while installing the agent. For more information, see Install the agent.

    • Configure the Discover Citrix Cloud Connector from CVAD service policy. So, the agent discovers Cloud Connector information from the relevant Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) deployment and then connects to the corresponding Cloud Connector machines. For more information, see Configure group policies (optional).

    Starting with this release, you can enroll WEM agents without configuring Citrix Cloud Connectors. The enrollment applies to both domain-joined and non-domain-joined machines. For more information, see Enroll the agent.

  • Minimum agent version required: 2205.1.0.1

Scripted task updates

  • The following features are now available with scripted tasks:

    • Support for bundling multiple files into a single zip file to upload. When adding a scripted task, you can now bundle multiple files into a single zip file to upload. This feature is useful when you want to run a scripted task that comprises multiple script files. After uploading the zip file, you specify an entry point, indicating which file to run at the beginning of the task. For more information, see Scripted Tasks.

    • Include only regular expression matches in scripted task reports. A new option, Include only regular expression matches in reports, is now available in Output when you configure a scripted task. The option controls whether to include the entire output content in reports or only content that matches the regular expression. Enabling the option reduces the amount of data transmitted to Citrix Cloud. For more information, see Scripted Tasks.

    • Ability to use tags to identify scripted tasks. You can now use tags to identify your scripted tasks. Also, the tags act as filters, letting you rearrange your view of tasks depending on criteria that are important to you. For more information, see Scripted Tasks.

    • More scheduling options available with scripted tasks. You now have additional options to control when scripted tasks run. In addition to the hourly recurring pattern, you can now set daily, weekly, and monthly recurrence patterns. You can also specify the date and time at which you want scripted tasks to run, giving you more precise control. For agents earlier than 2205.1.0.1, be aware of the considerations when using the feature. For more information, see Configure a scripted task.

  • Minimum agent version required: 2205.1.0.1

Enhancements to Profile Management health check

  • This release includes the following enhancements to the Profile Management health check feature:

    • In the More menu of Monitoring > Administration > Agents:

      • Renamed Refresh Profile Management configuration check to Run Profile Management health check to make it easy to understand.
      • Added an option, View Profile Management health check report. The option provides quick access to Profile Management health reports related to the target agent machines.

      For more information, see Administration.

    • In Advanced Settings > Monitoring Preferences under a configuration set:

      • Added a section, Profile Management health check. The section lets you specify which aspects to cover in Profile Management health check reports. For more information, see Advanced Settings.
  • Minimum agent version required: 2205.1.0.1

New agent version

A new version of the WEM service agent is now available: 2205.1.0.1.

Fixes

  • When you import your AppLocker rules exported from the Microsoft AppLocker console into WEM, rules of the hash type cannot be imported. [WEM-20436]

  • When using Legacy Console > Assignments > Modeling Wizard, you might not be able to view the resultant actions for a user in a nested group. The issue occurs when the user does not reside in the top group to which the actions or action groups are assigned. Example: The top group is GroupA, GroupB is its member, and UserA is in GroupB. If you assign actions or action groups to GroupA, you cannot view the resultant actions for UserA by using Modeling Wizard. [WEM-20842, WEMHELP-225]

Ability to import Group Policy settings from registry files

An option, Import Group Policy settings from Registry Files, is now available in Legacy Console > Actions > Group Policy Settings. With the option, you can convert registry values that you export using the Windows Registry Editor into GPOs for management and assignment. If you are familiar with the Import registry files option available with Registry Entries, this feature:

  • Lets you import registry values under both HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER.
  • Lets you import registry values of the REG_BINARY and REG_MULTI_SZ types.
  • Supports converting deletion operations associated with registry keys and values that you define in .reg files.

For more information, see Group Policy Settings.

Filters now available in the web console

In the web console, a new page, Filters, is now available within Assignments under each configuration set. Using that page, you can add filters for controlling when to assign actions to your users. For more information, see Filters.

New agent version

A new version of the WEM service agent is now available: 2204.2.0.1.

Fixes

  • With self-elevation or privilege elevation disabled, the WEM agent might write the following error to the Windows Event Log even if users experience no issues with their environment: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist. [WEM-20441]

April 2022

Updates to the More menu in Monitoring > Administration

  • This release organizes existing options in the More menu in Web Console > Monitoring > Administration into the following groups: Agent, Profile, and Power management. The update makes it easier for you to find what you need. The workflows for using the options remain the same.

  • Other updates to the More menu include:

    • Renaming Wake up agents to Wake and moving it to the Power management group
    • Adding the following four power management options:

      • Shut down. Lets you shut down agents.
      • Restart. Lets you restart agents.
      • Sleep. Lets you put agents into sleep mode.
      • Hibernate. Lets you put agents into hibernate mode.

    For more information, see Administration.

  • Minimum agent version required: 2204.1.0.1

Support for cloning scripted tasks

You can now clone an existing scripted task to use as a template for a new one, without the need to create a similar task from scratch. For more information, see Scripted Tasks.

Fixes

  • Attempts to restore self-elevation rules to a different configuration set might fail. [WEM-18602]

Manage Azure Virtual Desktop using Citrix Optimization Pack

Citrix Optimization Pack for Azure Virtual Desktop is a new Citrix offering for optimizing Azure Virtual Desktop workloads. The WEM service is the primary offering included in this Citrix Optimization Pack. With the pack, you can use the WEM service to manage, optimize, and secure your native Azure Virtual Desktop environments. For more information, see Citrix Optimization Pack for Azure Virtual Desktop.

March 2022

Profile Management now available in the web console

In the web console, you can now use Citrix Profile Management to manage user profiles across sessions and desktops. For more information, see Profile Management Settings.

Ability to pass parameters to scripted tasks

  • Using the web console, you can now provide inputs as parameter variables in a scripted task at runtime. Doing that lets you control how the scripted task behaves without changing the underlying code. Also, WEM provides you flexibility in what parameters you want to use — parameters that accept only objects of a specific type (such as, string, integer, switch) and named parameters (using the name of the parameter). For more information, see Scripted Task Settings.

  • Minimum agent version required: 2203.2.0.1

Option to upgrade agents on demand

  • You can now upgrade your WEM agents from the console on demand. The option is available in both the legacy console and the web console. To use the feature:

    • In the legacy console, go to Administration > Agents, right-click an agent, and then select Upgrade agent to latest version. For more information, see Administration.
    • In the web console, go to Monitoring > Administration > Agents, select one or more agents, click More, and then select Upgrade agent to latest version. For more information, see Administration.
  • Minimum agent version required: 2203.2.0.1

Updates for the web console

This release introduces the following pages to the web console:

  • Home. Provides an overview of your WEM deployment along with information necessary for you to get to know and get started with WEM quickly. The interface comprises the following four parts:

    • Overview. Provides an overview of your WEM deployments.
    • Quick access. Provides quick access to a subset of the key features that WEM offers.
    • Highlights. Shows the key features that WEM offers.
    • Preview features. Shows features that are currently in preview. You can enable or disable preview features yourself.

    For more information, see Home page.

  • Directory Objects. Lets you add machines, groups, OUs, and more, that you want WEM to manage. You can now do the following:

    • Add machines, groups, Organizational Units (OUs), and more, that you want WEM to manage.
    • Apply settings to agents that are not bound to any configuration set. So, you can control how unbound agents behave.

    For more information, see Directory Objects.

  • Assignment Target. Lets you add users and groups (targets) so that you can assign actions and security rules to them. For more information, see Assignments.

Web console home page

Support for migrating your service instance yourself

If your WEM service instance does not reside in your current region, you can now migrate the instance to the current region yourself, without the need to contact Citrix Technical Support. Sign in to Citrix Cloud, go to Workspace Environment Management > Utilities, select Start migration. After the migration completes successfully, you will receive a notification. It can take up to two days to receive the notification. We encourage you to migrate the instance to the current region for best performance.

January 2022

Web console now available as a preview

A new, web-based Workspace Environment Management (WEM) console is now available. We are in the process of migrating the full set of functionalities from the legacy console to the web console. The web console generally responds faster than the legacy console. You can easily switch between the web console and the legacy console from within the Manage tab to perform your configuration or deployment management tasks. Click the down arrow next to Manage and select an option:

  • Legacy Console. Takes you to the legacy console.
  • Web Console. Takes you to the new, web-based console.

Options in the Manage menu

The following features are available only in the web console:

  • Run scripted tasks. You can add scripted tasks that you customize to suit your unique environment management needs. You can then automate those tasks with WEM by configuring them in the applicable configuration set. For more information, see Scripted Tasks.

  • Save a backup of a configuration set automatically. You can manage automatic backup for your configuration sets. For more information, see Configuration Sets.

  • Scan large files in profile containers. You can enable the WEM agent to run a scan of large files on profile containers when container usage exceeds the specified threshold value. For more information, see Advanced Settings.

  • Prevent child processes from inheriting CPU priority. When you apply CPU spike protection, the CPU priority of a process that triggers CPU spike protection is adjusted to a lower level. That process’ child process automatically inherits the lowered CPU priority. We added an option, Prevent child processes from inheriting CPU priority, to the Configuration Sets > System Optimization > CPU Management > Enable CPU spike protection tile. The option lets you specify processes whose child processes you do not want to inherit the CPU priority. For more information, see System Optimization.

  • Language localization support for the web console. The web console is adapted for use in languages other than English. The web console supports non-English characters and keyboard input even when the console itself is not localized in the preferred language of an administrator. The supported languages are as follows: French, German, Spanish, and Japanese.

Apply settings to unbound agents

  • You can now apply settings to agents that are not bound to any configuration set. The feature lets you control how unbound agents behave. For more information, see Active Directory Objects.

  • Minimum agent version required: 2201.2.0.1

Support for managing non-domain-joined machines in Citrix Virtual Apps and Desktops Standard for Azure deployments

  • You can now use WEM service to manage non-domain-joined machines in Citrix Virtual Apps and Desktops Standard for Azure deployments. This support enables you to assign policies and settings to non-domain-joined machines as you do with domain-joined machines. For more information, see Manage non-domain-joined machines.

  • Minimum agent version required: 2201.2.0.1

Support for enumerating Azure AD users and groups

WEM service now supports enumerating Azure Active Directory (AD) users and groups. After connecting your Citrix Cloud account to your Azure AD, you can add Azure AD users and groups that you want WEM to manage. For information about connecting your Citrix Cloud account to Azure AD, see Connect Azure Active Directory to Citrix Cloud.

External task

  • This release includes enhancements to the external task feature. The feature now provides you with three additional options to control when to run external tasks:
    • Disconnect. Controls whether to run the external task when a user disconnects from a machine where the agent is running.
    • Lock. Controls whether to run the external task when a user locks a machine where the agent is running.
    • Unlock. Controls whether to run the external task when a user unlocks a machine where the agent is running.

    For more information, see External Tasks.

  • Minimum agent version required: 2201.1.0.1

Profile Management

  • Workspace Environment Management now supports all versions of Profile Management through 2112. Also, the following new options are now available in the Administration Console > Policies and Profiles > Citrix Profile Management Settings interface:

    • Enable File Exclusions for Profile Container. Available on the Profile Container Settings tab, the option controls whether to exclude the listed files from the profile container.
    • Enable File Inclusions for Profile Container. Available on the Profile Container Settings tab, the option controls whether to keep the listed files in the profile container when their parent folders are excluded.
    • Customize storage path for VHDX files. Available on the Advanced Settings tab, the option controls whether to store VHDX files of different policies in different folders under the specified storage path.

    This release also adds wildcard support for Profile Management. When specifying files or folders, you can now use wildcards. For more information, see Citrix Profile Management Settings.

  • Minimum agent version required: 2110.2.0.1

Administrative access to WEM service based on Azure Active Directory (AD) group membership

You can now manage administrative access to WEM service based on Azure AD group membership. Users (administrators) within the Azure AD group can directly onboard to Citrix Cloud and access WEM service – you do not need to manually add them in Citrix Cloud. A general workflow to use the feature is as follows:

  1. Connect your Citrix Cloud account to your Azure AD.
  2. Add the applicable group to Citrix Cloud from Azure AD.

Users can then sign in to Citrix Cloud by using their Azure AD credentials. For more information, see Connect Azure Active Directory to Citrix Cloud.

Fixes

  • On the Administration Console > Policies and Profiles > Microsoft USV Settings > Folder Redirection tab, with both Redirect AppData (Roaming) and Delete Local Redirected Folders enabled, the WEM agent fails to apply the following settings:

    • Redirect Contacts
    • Redirect Downloads
    • Redirect Links
    • Redirect Searches [WEM-15016, CVADHELP-18196]
  • After you upgrade to 2103 or later, the WEM agent might write errors to the Windows Event Log every five minutes even if users experience no issues with their environment. [WEM-15466, CVADHELP-18352]

  • When you use VUEMRSAV.exe to view results about excluded actions or excluded action groups for the current user, the Excluded Actions tab fails to display Action Groups. (By default, VUEMRSAV.exe is located in the agent installation folder: %ProgramFiles%\Citrix\Workspace Environment Management Agent\VUEMRSAV.exe.) [WEM-17075]

November 2021

Message about instance migration

If you use a service in another region, a message now appears when you sign in to the administration console. The message reminds you to migrate your service instance to your current region. We encourage you to do that for optimal performance. If necessary, contact Citrix Technical Support.

An option to export statistics

We added an option, Export statistics, to the migration tool. Use the option to control whether to export agent and user statistics. For more information, see Migrate.

Fixes

  • When you click Apply to save your environment settings, the administration console might exit unexpectedly. The issue occurs because the Style setting of Environmental Settings > Start Menu > Set Wallpaper is left empty. (If you previously set Style to Fill or Fit, the setting became empty after you upgraded the administration console to version 2109.) Workaround: Do not leave the Style setting empty. [WEM-16351, WEMHELP-159]

October 2021

Allow users to self-elevate certain applications

  • This release introduces self-elevation for the privilege elevation feature. With self-elevation, you can automate privilege elevation for certain users without the need to provide the exact executables beforehand. Those users can request self-elevation for any applicable file simply by right-clicking the file and then selecting Run with administrator privileges in the context menu. After that, a prompt appears, requesting that they provide a reason for the elevation. The reason is for auditing purposes. If the criteria are met, the elevation is applied, and the files run successfully with administrator privileges. In addition, self-elevation gives you flexibility to choose the best solution for your needs. You can create allow lists for the files you permit users to self-elevate or block lists for files you want to prevent users from self-elevating. For more information, see Self-elevation.

  • Minimum agent version required: 2109.2.0.1

Bind a Citrix DaaS catalog to a configuration set

You can now use the Full Configuration management interface of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) to bind a catalog to a WEM configuration set. Doing so lets you use WEM service to optimize the user experience based on your Citrix DaaS deployment. You can quickly deliver the best possible workspace experience to your users by reusing an existing catalog setup. For more information, see Create machine catalogs and Manage machine catalogs.

Workspace Environment Management now available in Citrix Cloud Japan

Workspace Environment Management service is now available in Citrix Cloud Japan, a cloud that is isolated and separate from Citrix Cloud. Japanese customers can use the service in a dedicated Citrix-managed environment. The service requires Citrix Cloud Connector version 6.29.0.58841 or later. For more information, see Citrix Cloud Japan.

Support for Windows 11

The support requires minimum agent version 2109.2.0.1.

Fixes

  • The WEM agent can consume a significant amount of memory usage. Sometimes, its memory consumption can increase to 3 GB per session. [WEM-14682, WEMHELP-133]

September 2021

More granular control over applying privilege elevation to child processes

  • Previously, when you used the Apply to Child Processes setting in a rule, you applied the rule to all child processes that the executable started. This release provides you with three additional options, giving you more granular control over applying privilege elevation to child processes.

    • Apply only to executables in the same folder
    • Apply only to signed executables
    • Apply only to executables of the same publisher

    For more information, see Privilege elevation.

  • Minimum agent version required: 2109.2.0.1

Support for Windows Server 2022

The support requires minimum agent version 2109.2.0.1.

Fixes

  • When you use the WEM PowerShell SDK module to export or import a WEM configuration set, certain settings, such as application security (AppLocker) rules, are not included. [WEM-12811, CVADHELP-18383]

  • When you apply privilege elevation to a 32-bit executable, the privilege of the executable can be successfully elevated on machines running a 64-bit Windows operating system. However, its child processes automatically inherit the privilege whether or not the Apply to Child Processes setting is selected in the executable rule. [WEM-13592]

  • When you use WEM to pin certain applications to the taskbar, they might not be pinned successfully. The issue occurs with Windows multi-session OS machines. [WEM-14812]

  • WEM fails to deploy registry keys if their path contains a forward slash (/). The issue occurs because WEM incorrectly treats the forward slash as a separator. [WEM-15561, WEMHELP-146]

August 2021

Enablement of Asia Pacific South based instances

The WEM service is available globally. Initially, it had only US-based and EU-based instances. In addition, we now offer Asia Pacific South based instances.

July 2021

Notifications about new agent versions

This release updates the email notification feature available on the Utilities tab. Previously, you could decide whether to get notifications about upcoming upgrades to your WEM service. Starting with this release, you will not receive notifications about upgrades to your WEM service. You can decide whether to let us inform you that a new version of the Workspace Environment Management service agent is available.

Fixes

  • On a non-English version of the Microsoft Windows operating system, the WEM agent during logon writes errors to the Windows Event Log even if users experience no issues with their environment. [WEM-12603, CVADHELP-17381]

  • The WEM agent writes errors to the Windows Event Log each time the Optimize Memory Usage for Idle Processes feature comes into effect. The agent might also write errors to the Windows Event Log when the feature fails to work. [WEM-12934]

  • If you use the [ADAttribute:objectSid] dynamic token to extract the objectsid attribute, the WEM agent fails to extract the attribute of the corresponding AD object. [WEM-13746]

  • If you use the administration console to set desktop wallpaper, the WEM agent fails to fill, fit, or tile the wallpaper. [WEM-14408]

June 2021

Parameter matching for privilege elevation

  • This release introduces parameter matching for the privilege elevation feature. Parameter matching gives you more granular control by letting you restrict privilege elevation to executables that match the specified parameter. A parameter works as a match criterion. To further expand the criterion, you can use regular expressions. For more information, see Privilege elevation.

  • Minimum agent version required: 2106.2.0.1

Privilege elevation support for Windows installer files

  • Starting with this release, you can apply privilege elevation to .msi and .msp Windows installer files. Using the feature, you elevate the privileges of non-administrative users to an administrator level necessary for some Windows installer files. As a result, those users can run those files as if they are members of the administrators group. For more information, see Privilege elevation.

  • Minimum agent version required: 2105.1.0.1

Profile Management

  • Workspace Environment Management now supports all versions of Profile Management through 2106. The Administration Console > Policies and Profiles > Citrix Profile Management Settings user interface has changed:

    • Replicate user stores. A new option that lets you replicate a user store to multiple paths on each logon and logoff, in addition to the path that the Set path to user store option specifies. To synchronize to the user stores files and folders modified during a session, enable active write back. Enabling the option can increase system I/O and might prolong logoffs. This feature does not currently support full container solutions.

    • Accelerate folder mirroring. A new option that accelerates folder mirroring. Enabling the option lets Profile Management stores mirrored folders on a VHDX-based virtual disk. As a result, Profile Management attaches the virtual disk during logons and detaches it during logoffs, eliminating the need to copy the folders between the user store and local profiles.

    • User Store Credentials. A new tab that lets you control whether to let Profile Management impersonate the current user when accessing user stores. To allow Profile Management to impersonate the current user, disable the setting. To prevent Profile Management from impersonating the current user, enable the setting. As a result, Profile Management uses the specified user store credentials to access the user stores on behalf of the user.

    For more information, see Citrix Profile Management Settings.

  • Minimum agent version required: 2106.2.0.1

Fixes

  • If you assign a printer to a user based on a filter and the assignment satisfies the filter criteria, the WEM agent assigns the printer to the user. However, the agent still assigns the printer to the user the next time the user logs on even when the assignment does not satisfy the filter criteria. [WEM-11680, CVADHELP-16818]

  • With the Windows PowerShell script execution policy set to Allow only signed scripts on the agent host machine, WEM fails to perform Profile Management health checks. With the policy set to Allow local scripts and remote signed scripts or Allow all scripts, WEM can perform Profile Management health checks but writes error information to the Windows Event Log. [WEM-11917]

  • When you assign an action to a user or user group through an action group, the action still takes effect even if it is set to Disabled in the administration console. [WEM-12757, CVADHELP-17406]

  • The WEM agent installs VUEMRSAV.exe (Workspace Environment Management Resultant Actions Viewer), a utility that lets users view the WEM configuration defined for them by administrators. However, on the Agent Settings tab of the utility, users cannot see the setting that is associated with the Use Cache to Accelerate Actions Processing option configured in the administration console. [WEM-12847]

May 2021

Configure user processes as triggers for external tasks

  • This release includes enhancements to the external task feature. The feature now provides you with two additional options to control when to run external tasks:

    • Run when processes start. Controls whether to run the external task when specified processes start.
    • Run when processes end. Controls whether to run the external task when specified processes end.

    Using the two options, you can define external tasks to supply resources only when certain processes are running and to revoke those resources when the processes end. Using processes as triggers for external tasks lets you manage your user environments more precisely compared with processing external tasks on logon or logoff. For more information, see External Tasks.

  • Minimum agent version required: 2104.1.0.1

Enhancements to process hierarchy control

  • This release introduces enhancements to the process hierarchy control feature that improve overall performance and stability. The enhancements include the following changes:

    • The AppInfoViewer tool has been updated to include the following two options: Enable Process Hierarchy Control and Disable Process Hierarchy Control. For the process hierarchy control feature to work, you must first use the tool on each agent machine to enable the feature. Every time you use the tool to enable or disable the feature, a machine restart is required.
    • In certain scenarios, you must restart your agent machine after upgrading or uninstalling the agent. See Considerations for details.
  • Minimum agent version required: 2105.1.0.1

Fixes

  • If you assign a file system operations action and update the action later, the files or folders that were previously copied to the user environment might be deleted. The issue occurs because the WEM agent reverts the assignment made earlier after you update the action. [WEM-11924, CVADHELP-16916]

  • With Agent Type set to CMD on the Advanced Settings > Configuration > Main Configuration tab, the Monitoring > Daily Reports > Daily Login Report tab might fail to display a summary of logon times across all users connected to the current configuration set. [WEM-12226]

April 2021

Process hierarchy control

  • This release introduces the process hierarchy control feature. The feature lets you control whether certain child processes can be started through their parent processes. You create a rule by defining parent processes and then designating an allow list or a block list for their child processes. You then assign the rule on a per user or per user group basis. The following rule types are available:

    • Path. Applies the rule to an executable according to the executable file path.
    • Publisher. Applies the rule according to publisher information.
    • Hash. Applies the rule to identical executables as specified.

    For more information, see Process Hierarchy Control.

  • Minimum agent version required: 2103.2.0.1

Overwrite or merge application security rules

This release adds two settings, Overwrite and Merge, to the Administration Console > Security > Application Security tab. The settings let you determine how the agent processes application security rules.

  • Select Overwrite if you want to overwrite existing rules. When selected, the rules that are processed last overwrite rules that were processed earlier. We recommend that you apply this setting only to single-session machines.
  • Select Merge if you want to merge rules with existing rules. When conflicts occur, the rules that are processed last overwrite rules that were processed earlier.

For more information, see Application Security.

Fixes

  • The WEM agent might become unresponsive when processing applications, failing to process them successfully. [WEM-11435, CVADHELP-16706]

  • You might experience performance issues such as slow logon or slow session disconnect when launching or disconnecting from published application sessions. The issue occurs with WEM agent 2005 and later. [WEM-11693]

March 2021

Discover Citrix Cloud Connectors from the CVAD service

This release introduces a policy setting titled Discover Citrix Cloud Connector from CVAD service. If you have not yet configured Cloud Connectors for the agent, use the setting to control whether the agent discovers Cloud Connector information from the relevant Citrix Virtual Apps and Desktops (CVAD) service deployment. The agent then connects to the corresponding Cloud Connector machines automatically. For more information, see Step 2: Configure group policies (optional).

Support for the Windows 10 2009 template

We added support for the Windows 10 2009 (also known as 20H2) template introduced in Citrix optimizer. You can now use WEM service to perform template-based system optimizations for Windows 10 2009 machines. In addition, we have updated all existing templates to reflect changes introduced in the latest standalone Citrix optimizer. For information about using Citrix optimizer, see Citrix optimizer.

Brand-new home page

This release replaces the home page of the WEM administration console with a quick-start page that provides information necessary for you to get started with the WEM service. Follow the on-screen instructions to start configuring your WEM deployment. To reopen the quick-start page, click Quick Start (available in the ribbon) in the upper-right corner of the console. For more information, see Get started with your Workspace Environment Management service.

Profile Management

Workspace Environment Management service now supports all versions of Profile Management through 2103. Also, the following new options are now available in the Administration Console > Policies and Profiles > Citrix Profile Management Settings interface:

  • Enable Local Cache for Profile Container
    • Available on the Profile Container Settings tab.
    • If enabled, each local profile serves as a local cache of its profile container.
  • Enable multi-session write-back for profile containers
    • Available on the Advanced Settings tab.
    • Replaces Enable multi-session write-back for FSLogix Profile Container of previous releases to accommodate multi-session write-back support for Citrix Profile Management profile containers.
  • Enable Profile Streaming for Folders
    • Available on the Streamed User Profiles tab.
    • If enabled, folders are fetched only when they are being accessed.

For more information, see Citrix Profile Management Settings.

Fixes

  • For logging level changes to take effect immediately, the WEM agent might access certain registry keys very frequently, thus affecting performance. [WEM-11217]

  • With an action group assigned to multiple users or user groups, if you unassign it from a user or user group, the assignment might not work as expected. For example, you assign an action group to two user groups: Group A and Group B. If you unassign the action group from Group A, the action group is unassigned from Group B rather than Group A. [WEM-11459, WEMHELP-75]

  • When you configure an environment variable (Actions > Environment Variables), attempts to use the $Split(string,[splitter],index)$ dynamic token might fail. The issue occurs because the dynamic token does not support multi-line strings. [WEM-11915]

January 2021

Microsoft Sync Framework 2.1 deprecation

Microsoft Sync Framework 2.1 reached End of Life on January 12, 2021. WEM has removed the legacy sync service based on that framework and instead uses a new sync framework, Dotmim.Sync, an open-source sync framework. How does this change impact you?

  • If you use WEM agent version 1911 or later, this change does not require action on your part.
  • If you use WEM agent version earlier than 1911, upgrade the agent to 1911.

WEM agent integration with the Citrix Virtual Apps and Desktops product software

The WEM agent is integrated with the Citrix Virtual Apps and Desktops product software, letting you include the WEM agent when installing a Virtual Delivery Agent (VDA). This integration is reflected in the Citrix Virtual Apps and Desktops 2012 product software and later. For more information, see Install VDAs.

Support for condition-based assignment of Group Policy settings

  • Starting with this release, you can make Group Policy settings conditional by using a filter to contextualize their assignments. A filter comprises a rule and multiple conditions. The WEM agent applies the assigned Group Policy settings only when all conditions in the rule are met in the user environment at runtime. Otherwise, the agent skips those settings when enforcing filters. For more information, see Contextualize Group Policy settings.

  • Minimum agent version required: 2101.1.0.1

Privilege elevation

  • This release introduces the privilege elevation feature. The feature lets you elevate the privileges of non-administrative users to an administrator level necessary for some executables. As a result, those users can start those executables as if they are members of the administrators group.

    The feature enables you to implement rule-based privilege elevation for specific executables. The following rule types are available:

    • Path. Applies the rule to an executable according to the executable file path.
    • Publisher. Applies the rule according to publisher information.
    • Hash. Applies the rule to identical executables as specified.

    You can configure how a rule behaves according to the type of the operating system. You can also configure whether a rule takes effect at a particular time or within a particular time range. You assign a rule on a per user or per user group basis. For more information, see Privilege elevation.

  • Minimum agent version required: 2010.2.0.1

Fixes

  • The privilege elevation feature might fail to work properly. The issue occurs with the following versions of the WEM agent: 2010.2.0.1, 2011.1.0.1, and 2101.1.0.1. The issue occurs because the certificate used to sign the Citrix WEM software has expired. To work around the issue, uninstall the relevant WEM agent, install the latest WEM agent, and then restart the agent host. [WEM-11918]

  • While the WEM agent performs application processing during logon, Windows might display the Problem with Shortcut dialog box, prompting end users to delete a shortcut that no longer works properly. The issue occurs when the item to which the shortcut refers has been changed or moved. [WEM-10257, CVADHELP-15968]

  • When using the application security feature, you see a green checkmark next to a user or user group in the Assigned column of the Assignments section in the Edit Rule or Add Rule window. The green checkmark icon does not necessarily indicate that the rule is assigned to that user or user group. Only a user or user group with a blue background is the one to which the rule is assigned. [WEM-10047]

What’s new in earlier releases

For What’s new in earlier releases, see What’s new history.

What’s new