Citrix Cloud

Register on-premises products with Citrix Cloud

June 22, 2020

Contributed by:

You can easily register your on-premises Citrix product using short-code activation through Citrix Cloud. Depending on your product, this 8-digit code might be generated during the product installation process or when you run the product’s management console. When the product prompts you to register, the product requests the code from Citrix Cloud and displays it. You can then copy and paste this code or enter it manually in Citrix Cloud.

Register an on-premises License Server

Product registration is currently supported for Citrix License Server. To use this feature, you must perform the following tasks:

Enable Call Home.
Register your License Server with Citrix Cloud from the Citrix Licensing Manager console.

To register your on-premises License Server with Citrix Cloud, see Register and remove registration with Citrix Cloud.

Connectivity requirements

To register your on-premises products successfully, ensure the following addresses are contactable:

https://trust.citrixnetworkapi.net (for retrieving a code)
https://trust.citrixworkspacesapi.net/ (for confirming the license server is registered)
https://cis.cloud.com (for data upload)

If you are using a proxy server with Citrix License Server, ensure the proxy server is configured as described in the “Configure a proxy server manually” section of Step 3 - install the .crt and .key files on the License Server.

Register a product

From the Citrix Cloud menu, select Identity and Access Management.
Select API Access > Product Registrations and then select Register.
Enter the 8-digit product registration code for your Citrix product and click Continue.
Review the registration details and then click Register.

Remove a product registration

If you remove servers running a registered Citrix product from your environment, the Product Registrations page still displays the servers. Use the following steps to remove the servers from Citrix Cloud. If needed, you can register the product again later to display the servers on the Product Registrations page.

From the Product Registrations page, locate the server you want to remove.
Click the ellipsis button and select Remove registration.
When prompted, select Remove.

The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.

June 22, 2020

Contributed by:

June 22, 2020

Contributed by:

Register on-premises products with Citrix Cloud

Register an on-premises License Server

Connectivity requirements

Register a product

Remove a product registration

In this article