Citrix Cloud

Citrix Cloud Document History

The following table describes important changes to the Citrix Cloud product documentation. To receive notifications about these updates, subscribe to the RSS feed.

Date Change Description
08 Apr 2024 Added a new section Allow customers to delete Citrix Cloud account and re-onboard Added a new section Allow customers to delete Citrix Cloud account and re-onboard
22 Mar 2024 Added a new section Added a new section Configure an On-Premise PingFederate Server as the SAML Provider for Workspaces and Citrix Cloud
19 Mar 2024 Added a new Note Added a new note in Assign users and groups to service offerings using Library
14 Mar 2024 Added Custom landing page section Added a new section Custom landing page
28 Feb 2024 Removed NetScaler App Delivery and Security Service - Citrix Managed Removed references to NetScaler App Delivery and Security Service - Citrix Managed fromService Level Agreement
27 Feb 2024 Update for Usage collection section Added User customer tagging, Free server tagging, and Server customer tagging subsections in Usage collection
19 Feb 2024 Added additional certificates Added additional certificates for Citrix DaaS in Certificate validation requirements
02 Feb 2024 New SAML identity provider article Added new article SAML using Azure AD and AD identities for workspace authentication
31 Jan 2024 Updated the Supported services Changed Citrix Application Delivery Management service to NetScaler Console in Supported services
31 Jan 2024 Added License Usage Insights as a new service Added License Usage Insights as a new service in Supported services
23 Jan 2024 Added Citrix identity provider Added Citrix identity provider section in Identity access management
20 Dec 2023 Removed Citrix App Delivery and Security Service - Citrix Managed Removed references to Citrix App Delivery and Security Service - Citrix Managed in Geographical Considerations
20 Dec 2023 Removed Citrix App Delivery and Security Service Removed Citrix App Delivery and Security Service from Configure a SAML application with a scoped Entity ID in Citrix Cloud
30 Nov 2023 New feature for SAML as an identity provider Added a new article describing support for scoped Entity IDs: Configure a SAML application with a scoped Entity ID in Citrix Cloud
16 Nov 2023 Removed Directory.Read.All references References to Directory.Read.All are removed from Default connection between Azure AD and Citrix Cloud Azure Active Directory Permissions for Citrix Cloud
20 Oct 2023 Removed ShareFile references References to ShareFile and Citrix Files have been removed due to decoupling these services from Citrix Cloud: FAQ: Decouple your ShareFile account from your Citrix Workspace)
19 Oct 2023 New article for SAML as an identity provider Added new article for configuring SAML authentication using Okta as a SAML provider: Configure Okta as a SAML provider for workspace authentication)
18 Sep 2023 New feature for DaaS Standard for Azure licensing Added support for domain name truncation for User/Device licensing model: Monitor licenses and usage for Citrix DaaS Standard for Azure)
18 Sep 2023 New feature for DaaS licensing Added support for domain name truncation: Monitor licenses and active usage for Citrix DaaS (User/Device)
07 Sep 2023 New SAML identity provider article Added new article for configuring SAML authentication for Citrix Workspace subscribers using Azure AD based identities: Sign in to workspaces with SAML using Azure Active Directory identities
06 Sep 2023 Update for SAML authentication Added supported providers and clarified several steps: Connect SAML as an identity provider to Citrix Cloud
04 Aug 2023 New SAML identity provider article Added new article for configuring relying party trusts in ADFS for use with SAML as an identity provider in Citrix Cloud: Connect SAML as an identity provider to Citrix Cloud
01 Aug 2023 Update for SAML authentication Updated SAML custom attributes and troubleshooting information: Configure SAML authentication in Citrix Cloud using ADFS
21 Jul 2023 Initial release of the ITSM Adapter service 2307 For a summary of new features, see What’s New
17 Jul 2023 Update for administrators Added administrator permission to access Support Tickets menu option: Modify administrator permissions
30 Jun 2023 Update for System Log Added events for managing network locations: System log events for the Citrix Cloud platform
27 Jun 2023 Update for Identity and Access Management Added support for administrator authentication using Google Cloud Identity: Identity and access management
27 Jun 2023 Update for Identity and Access Management Added support for administrator group authentication using Google Cloud Identity: Manage administrator groups
21 Jun 2023 Update for Service Health dashboard Updated methods for accessing the Service Health Dashboard: Citrix Cloud service health
25 May 2023 Update for administrators Updated steps for managing MFA verification methods: Manage your MFA recovery methods
25 May 2023 Update for administrators Updated steps for changing MFA devices, primary MFA sign-in method: Manage your primary MFA method
25 May 2023 Update for administrators Added support for email as an MFA method for Citrix Cloud administrators: Set up multifactor authentication
15 May 2023 Update for Citrix Service Providers Added support for licensing API access for distributors: Distributor access to APIs
03 May 2023 Update for System Log Added System Log events for creating, modifying, and deleting resource locations: System Log events for the Citrix Cloud platform
03 Apr 2023 Update for administrator management Custom access permissions to certain Citrix Cloud platform functions can be assigned to administrator groups: Manage administrator groups
30 Mar 2023 Update for Citrix Partners Partners can view bandwidth usage trends for Citrix Gateway service through the customer dashboard: Licensing trends
22 Mar 2023 Decommissioned content Removed AppBuilder article as the service is no longer available in Citrix Cloud.
09 Jan 2023 Update for DaaS licensing for Citrix Service Providers Updated article to include active usage for Citrix DaaS Concurrent User model: Customer license and usage monitoring for Citrix DaaS
06 Jan 2023 Update for DaaS licensing Updated article to include active usage for Citrix DaaS Concurrent User model: Monitor licenses and peak usage for Citrix DaaS (Concurrent User)
06 Jan 2023 Update for License Usage Insights service Updated article to include enhancements to managing free users: Manage product usage, license servers, and notifications
30 Nov 2022 Removed deprecated MDX Service article The MDX Service reached end of life (EOL) in September 2021. For more information, see CXM-100702.
02 Nov 2022 Update for service presence table Added EU to the list of regions for Citrix DaaS for Google Cloud: Service presence in each region
10 Oct 2022 Update for Notifications Added notifications for non-administrator contacts: Notifications
28 Sep 2022 Update for Azure AD identity Updated section for adding administrators: Add administrators to Citrix Cloud from Azure AD
28 Sep 2022 Update for administrator management Updated screenshots and workflow for adding individual Citrix Cloud administrators: Manage administrator access to Citrix Cloud
22 Sep 2022 Initial release of the ITSM Adapter service 2209 For a summary of new features, see What’s New
11 Aug 2022 Update for SAML identity Updated screenshots and workflow for adding AD administrator groups: Add administrators to Citrix Cloud from AD
11 Aug 2022 Update for Azure AD identity Updated screenshots and workflow for adding Azure AD administrator groups: Manage administrator groups
11 Aug 2022 Update for administrator management Updated screenshots and workflow for adding individual Citrix Cloud administrators: Manage Citrix Cloud administrators
25 Jul 2022 Update for SAML identity Added support for SAML authentication for AD groups: Connect SAML as an identity provider to Citrix Cloud
18 Jul 2022 Update for Citrix DaaS licensing Updated article to include Concurrent licensing support for both Citrix DaaS and Citrix DaaS Standard for Azure: Monitor licenses and peak usage for Citrix DaaS (Concurrent User)
18 Jul 2022 Update for Citrix DaaS Standard licensing Updated article to include references to support for Concurrent licensing model: Monitor licenses and usage for Citrix DaaS Standard for Azure
29 Jun 2022 New article for Google as an identity provider Citrix Cloud now supports workspace authentication using Google: Connect Google as an identity provider to Citrix Cloud
23 Jun 2022 Initial release of the ITSM Adapter service 2206 For a summary of new features, see What’s New
05 May 2022 New article for the Cloud Connector advanced health checks feature Added article describing the new Cloud Connector advanced health checks feature: Cloud Connector advanced health checks
02 May 2022 Updated Licensing articles Release experience for Citrix DaaS and Endpoint Management assigned licenses has been optimized to better support releasing licenses in bulk: Monitor licenses and active usage for Citrix DaaS and Monitor licenses and active usage for Endpoint Management
28 Apr 2022 New administrator permission for partners Added a new permission for accessing the Customer Dashboard: Citrix Cloud for Partners
28 Apr 2022 New article for SDKs and APIs Added a new article summarizing the SDKs and APIs available for Citrix Cloud and cloud services: SDKs and APIs
25 Apr 2022 Update for Azure AD permissions New Azure AD connections now include the GroupMember.Read.All permission instead of Group.Read.All: Azure Active Directory Permissions for Citrix Cloud.
15 Apr 2022 Update for Windows support on Cloud Connector Citrix Cloud Connector supports deployment on Windows Server 2022. For more information, see Cloud Connector Technical Details.
30 Mar 2022 System Log General Availability System Log is generally available and includes descriptions of generated events. For feature details, see System Log. For event descriptions, see System Log Events Reference
21 Mar 2022 Update for Gateway service licensing Licensing now displays bandwidth usage per user for Gateway service: Monitor bandwidth usage for Gateway service
17 Mar 2022 Updated the ITSM Adapter article For a summary of new features for ITSM Adapter, see What’s New
14 Mar 2022 Update for Citrix Cloud administrators Administrators can add an email address for account recovery: Add or change your recovery email
12 Jan 2022 Update for Licensing Added support for multi-type licensing for Citrix Virtual Apps and Desktops: Monitor licenses and active use for cloud services
17 Dec 2021 Update for on-premises product registration Support for removing usage data that is collected from registered Citrix License Servers: Register on-premises products with Citrix Cloud
13 Dec 2021 Updated the ITSM Adapter article For a summary of new features, see What’s New
08 Dec 2021 New cloud licensing article Licensing includes support for Citrix Managed Azure consumption monitoring: Monitor Citrix Managed Azure resource consumption for Virtual Apps and Desktops service
01 Dec 2021 New cloud licensing article Licensing includes support for Secure Private Access service: Monitor licenses and usage for Secure Private Access
08 Nov 2021 New article for adding Azure AD groups Support for adding administrators using Azure AD groups: Manage administrator groups
03 Nov 2021 Updated the Cloud Connector network requirements Added details for how to use fully qualified domain names for Cloud Connectors, see Internet Connectivity Requirements: Citrix Cloud Connector
25 Oct 2021 Updated the ITSM Adapter article For a summary of new features, see What’s New
29 Sep 2021 Updated the Remote Browser Isolation (formerly Secure Browser) article See Remote Browser Isolation.
14 Sep 2021 Update for subscription expirations Added support statement for expired subscriptions that are in grace period: After expiration: Service grace periods
14 Sep 2021 Update for Identity article SAML authentication for Citrix Cloud is generally available to customers: Connect SAML as an identity provider to Citrix Cloud
26 Aug 2021 Updates for License Usage Insights Added article for monitoring CSP customers’ licensing and usage of Virtual Apps and Desktops Standard for Azure: Customer license and usage monitoring for Citrix Virtual Apps and Desktops Standard for Azure
26 Aug 2021 Updates for License Usage Insights Added article for monitoring CSP customers’ licensing and usage of Virtual Apps and Desktops service: Customer license and usage monitoring for Citrix Virtual Apps and Desktops service
26 Aug 2021 Updates for License Usage Insights Added article for single and multitenant aggregation of license usage: Cloud service license usage and reporting for Citrix Service Providers
19 Aug 2021 Updated the ITSM Adapter article For a summary of new features, see What’s New
20 Jul 2021 More troubleshooting for Cloud Connector updates Added information on troubleshooting Cloud Connector update failures: Troubleshooting update failures
14 Jul 2021 Added permissions for Azure Active Directory Added the permissions that Citrix Cloud requests when connecting and using Azure Active Directory: Azure Active Directory Permissions for Citrix Cloud
13 Jul 2021 Update for Licensing Added FAQ item for double-counted licenses due to migration: Monitor and active usage for cloud services
13 Jul 2021 Update for Licensing Updated Technical Preview notice to include enforcement of bandwidth allotments: Monitor bandwidth usage for Gateway service
13 Jul 2021 New identity and access management article Added Azure AD permissions for enterprise applications that are used with Citrix Cloud: Azure Active Directory Permissions for Citrix Cloud
01 Jul 2021 Update to Service Level Agreement Added Citrix Wrike to Per-Service Availability Measures table: Service Level Agreement
29 Jun 2021 New article for System Log feature Added new Technical Preview article for logging certain events in Citrix Cloud : System Log
24 Jun 2021 Updated the ITSM Adapter article For a summary of new features, see What’s New
16 Jun 2021 New Licensing article for Citrix Gateway service Added a new article for viewing bandwidth usage from Citrix Gateway service: Monitor bandwidth usage for Gateway service
27 Apr 2021 New Cloud Connector article Added a new article for collecting CDF logs for Cloud Connector: Log Collection
23 Apr 2021 Updated the ITSM Adapter article For a summary of new features, see What’s New
16 Mar 2021 Updated the Remote Browser Isolation (formerly Secure Browser) article For a summary of new and changed features, see Remote Browser Isolation
17 Feb 2021 Update to SLA uptime Added service uptime for Citrix Application Delivery Management to the Service Level Agreement: Service Level Agreement
08 Feb 2021 Update to SLA uptime Added service uptime for Citrix Analytics to the Service Level Agreement: Service Level Agreement
05 Feb 2021 Update to service regions Added service locations for Secure Internet Access service: [Secure Internet Access service locations](/en-us/citrix-cloud/overview/signing-up-for-citrix-cloud/geographical-considerations.html#secure-internet-access-service-locations
03 Feb 2021 Removed Citrix Cloud Labs content Removed deprecated Citrix Cloud Labs and Session Manager articles. Citrix Cloud Labs and Session Manager service were deprecated and removed from Citrix Cloud as of September 2020.
07 Dec 2020 Enhancement to Cloud Connector scheduling Cloud Connector updates for your preferred time of day and day of week: Cloud Connector updates
30 Oct 2020 Update to SLA uptime Updated service uptime in the Service Level Agreement: Service Level Agreement
19 Oct 2020 Update to monthly subscription grace period Updated service grace periods for monthly subscriptions: Extend Citrix Cloud service subscriptions
17 Sep 2020 Removed deprecated article Content for the Access Control Sync for StoreFront utility has been deprecated and removed from the Citrix Cloud documentation. The utility is no longer available for download and Citrix no longer supports this utility. Please refer to the Secure Private Access service documentation for currently supported features.
04 Sep 2020 New Licensing article for Virtual Apps and Desktops service Added Concurrent licensing support for Virtual Apps and Desktops service: Monitor licenses and peak usage for Citrix Virtual Apps and Desktops service (Concurrent)
19 Jun 2020 Update to multifactor authentication enrollment Enrolling in multifactor authentication is required for all Citrix Cloud administrators: Multifactor authentication requirements
18 Jun 2020 Connector Appliance is generally available The Connector Appliance for Cloud Services is generally available for use in production environments. For more information, see Connector Appliance for Cloud Services.
18 May 2020 Multifactor authentication enrollment for Citrix Cloud administrators Added new sections for enrolling Citrix Cloud administrators in multifactor authentication, changing devices, and updating recovery methods: Set up multifactor authentication
27 Mar 2020 Update to Cloud Connector certificate requirements Added port requirements for verifying certificates during Cloud Connector installation: Cloud Connector Technical Details
26 Mar 2020 Update to Licensing FAQ Added item to FAQ section about the effect in the Licensing console of using multi-type licensing with Virtual Apps and Desktops service: Monitor licenses and active usage for cloud services
26 Mar 2020 New connector added Added new article: Connector Appliance for Cloud Services.
28 Feb 2020 New article for license and usage information for Managed Desktops service Added new article: Monitor licenses and active usage for Citrix Managed Desktops service.
07 Feb 2020 Added new section to on-premises license usage article Added “Peak license usage for the Concurrent licensing model” section: Monitor licenses and usage for on-premises deployments
11 Dec 2019 New article for Citrix Federated Authentication Service for Workspace Added new article: Enable single sign-on for workspaces with Citrix Federated Authentication Service.
03 Dec 2019 New policy for URL filtering Updated article to include new feature URL filtering. For more information, see Remote Browser Isolation.
03 Dec 2019 New feature for tracking host names during a user’s session Updated article to include new feature URL filtering. For more information, see Remote Browser Isolation.
15 Nov 2019 New article for improving internal Workspace subscriber connections to VDAs Added new article: Optimize connectivity to workspaces with the Network Location Service
06 Nov 2019 New type of Remote Browser Isolation (formerly Secure Browser) Added a new type of a browser with shared passcode authentication. For more information, see Remote Browser Isolation.
23 Oct 2019 New policy for Remote Browser Isolation (formerly Secure Browser) Added a policy that allows admin to change a new session’s starting URL when users launch an app. For more information, see Remote Browser Isolation.
11 Sep 2019 New article for customer data and log handling in Citrix Cloud Added new article: Citrix Cloud Services Customer Content and Log Handling
09 Sep 2019 Updated License and Usage content for Virtual Apps and Desktops service Added User/Device license model support; service-specific License and Usage functions moved to a dedicated article: Monitor licenses and active usage for Citrix Virtual Apps and Desktops service
06 Sep 2019 New identity provider added to Citrix Cloud Added Okta to supported identity providers in Citrix Cloud: Connect Okta as an identity provider to Citrix Cloud
06 Sep 2019 New identity provider added to Workspace Added Okta to supported identity providers for Workspace: Okta
29 Aug 2019 New License and Usage article for on-premises products Added new article describing the insights available in the Licensed Deployments tab of License & Usage: Monitor licenses and usage for on-premises deployments
27 Aug 2019 Updated Citrix Cloud Connector Technical Details article Added digital certificate validation requirement for Cloud Connector installation: Certificate validation requirements
18 Jun 2019 Updated Citrix Cloud Service Level Agreement article Added CSP eligibility and unit subscription minimum: Citrix Cloud Service Level Agreement
17 Jun 2019 New identity provider added to Citrix Cloud Added Citrix Gateway to supported identity providers in Citrix Cloud: Connect to an on-premises Citrix Gateway as an identity provider to Citrix Cloud
17 Jun 2019 New identity provider added to Workspace Added Citrix Gateway to supported identity providers for Workspace: Citrix Gateway
05 Jun 2019 New policy for Remote Browser Isolation Added new policy that can automatically transfer your published browser to a different region. For more information, see Remote Browser Isolation.
22 May 2019 New Advanced Concepts article Added new article discussing how to deliver secure access to SaaS and Web applications through the on-premises StoreFront. Please note: This article was deprecated on 17-September-2020.
17 May 2019 New article in “Manage Citrix Cloud” section Added new article for registering on-premises products in Citrix Cloud: Manage on-premises product registrations
14 May 2019 New section for removing expired service from Azure subscriptions Added “Customer-managed Azure subscriptions” section describing methods for removing an expired and blocked service from customers’ self-managed Azure subscriptions: Extend Citrix Cloud service subscriptions
09 May 2019 New Advanced Concepts article Added new article discussing scenarios for deploying on-premises StoreFront with Citrix Virtual Apps and Desktops service: On-premises StoreFront Authentication Reference Architectures for Citrix Virtual Apps and Desktops service
07 May 2019 Updated service subscription extension Added expiration terms for monthly service subscriptions: Extend Citrix Cloud service subscriptions
09 Apr 2019 update Added rationale for specifying wildcard domains in Cloud Connector Proxy and Firewall Configuration
05 Apr 2019 update Updated MDX Service versions in MDX Service
04 Apr 2019 update Updated AAD support for Mac and iOS Workspace app in Configure workspace access
22 Mar 2019 release Added configuration steps for Active Directory + Token Authentication in Citrix Cloud: Connect Active Directory to Citrix Cloud
22 Mar 2019 release Added Workspace requirements for Active Directory + Token Authentication: Active Directory plus token
22 Mar 2019 release Added resetting devices for Active Directory + Token Authentication: Active Directory plus token
22 Mar 2019 release Added steps to register devices for Active Directory + Token authentication: Two-factor authentication (optional)
Citrix Cloud Document History

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