Scout Enterprise Management Suite

Scout Keep Alive service

March 6, 2025

Contributed by:

C M

The Scout Keep Alive service offers an evaluation of configurable status messages of the managed devices. These status messages are called keep alive messages.

Within a defined time interval, the configured devices send status messages to the Scout Keep Alive service. These messages allow to refresh the status of the relevant devices in the Scout Console.

Device status


1	The device has no network connection or is switched off.
2	The device is ready for operation. The network connection is operational.

For further information, see Icons in the tree view.

The configuration is part of the device configuration and can be applied to the entire infrastructure or to selected OUs and devices.

The keep alive messages are transferred from the devices to the Scout Keep Alive service by using the HTTPS protocol. This requires a valid SSL certificate. For further information, see Certificate for Scout Keep Alive service.

Note:

For Scout versions up to Scout 15 2204, the Scout Statistics Service as an optional component of the Scout Enterprise Management Suite performed this task. This required an additional statistics database. With Scout 15 2209, the Scout Statistics Service has been replaced by the Scout Keep Alive service: The keep alive data are now stored in the Scout database. The processing of dynamic asset details for statistical analysis is no longer supported.

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Scout Keep Alive service

March 6, 2025

Contributed by:

C M

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Scout Keep Alive service

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