Scout Enterprise Management Suite

Log level

March 6, 2025

Contributed by:

C M

Two log levels are provided in the device configuration of eLux devices: Standard and Enhanced. These levels correspond to switching the enhanced log level On and Off in the Scout Console.

In normal operation, the standard level is adequate. Before performing device diagnostics, however, temporarily enable the enhanced log level on the device to make sure you retrieve all data needed.

Note:

After the device diagnostics, we recommend that you reset the log level in order not to unnecessarily strain the flash memory capacity of the device.

Enabling enhanced logging

Open the device’s context menu and click Device configuration….
On the General tab, clear the option Use parent device configuration.
On the Diagnostics tab, set the Debug level option to On.
Confirm and restart the device.

Enhanced logging for the device is active and you can pull off the diagnostic files.

Disabling enhanced logging

Open the device’s context menu and click Device configuration….
On the Diagnostics tab, set the Debug level option to Off.
On the General tab, select the option Use parent device configuration.
Confirm with Apply and OK.

Enhanced logging for the device is reset to standard and device configuration inheritance is restored.

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Log level

March 6, 2025

Contributed by:

C M

March 6, 2025

Contributed by:

C M

Log level

Enabling enhanced logging

Disabling enhanced logging

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